NEC Neax 2400 Ipx Feature Programming Manual

NEAX2400 IPX Feature Programming ManualPage 138NDA-24297, Issue 1
C-6 Call Hold
C-6 Call Hold
General Description
This feature permits any user to hold a call in progress by performing a switch hook flash and dialing a
preprogrammed CALL HOLD code, thus allowing that line to be used for originating another call or returning to a
previously held call.
Operating Procedure
To hold a call in progress
1. Press the switch hook; receive special dial tone.
2. Dial CALL HOLD code; receive normal dial tone.
3. The...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 139
Call Hold C-6
Service Conditions (cont’d)
10. THREE-WAY CALLING [T-2]: This feature used in conjunction with the CALL HOLD feature, allows
the calling user to transfer a second call while holding the first call. After transferring the second call, the
calling user is rung back by the party on hold.
11. EXECUTIVE RIGHT-OF-WAY [E-1]: Executive Override of a station that has a call on HOLD and is
connected to another call is allowed....

NEAX2400 IPX Feature Programming ManualPage 140NDA-24297, Issue 1
C-6 Call Hold
Interactions (cont’d)
14. Calls remain on CALL HOLD until the controlling station replaces the handset, causing the held call to
ringback. If the controlling station does not answer the recall within the preset time-out interval (System
Data 1, Index 139), the connection is released.
Programming
STEP 1:ASYD- System Data 1, Index 139. No Answer Timer for CALL HOLD. (When Station A places
Station B on HOLD, and hangs up,...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 141
Call Hold - DtermC-6D
C-6D  Call Hold - Dterm
General Description
This feature permits a Dtermuser to HOLD a call in progress by using CALL HOLD - Dterm.
Operating Procedure
To hold a call in progress without using the HOLD key
1. Press TRANSFER key; receive special dial tone. The LCD displays:
2. Dial the CALL HOLD [C-6] code; receive normal dial tone.
3. The call in progress is held; the user may initiate a new call.
To release a new...

NEAX2400 IPX Feature Programming ManualPage 142NDA-24297, Issue 1
C-6D Call Hold - Dterm
Operating Procedure (cont’d)
7. Dial tone is restored to the phone, and user is free to make another call.
To operate a Dterm via the FLASH BUTTON [F-3D]
1. When engaged in a conversation, press the programmable feature/line key programmed as a FLASH
BUTTON [F-3D]. The LCD will display:
2. Dial the CALL HOLD [C-6] access code; the LCD goes blank and dial tone is restored to the user.
Service Conditions
1. Lines freed...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 143
Call Hold - DtermC-6D
Interactions (cont’d)
8. OUTGOING TRUNK QUEUING [O-2]: A user cannot be placed in a Ringback queue while holding
another call on HOLD.
9. Attendant calls cannot be held.
10. ATTENDANT CAMP-ON [A-1]: CALL HOLD - D
termcannot be activated when ATTENDANT CAMP-
ON has already been set.
Programming
STEP 1:ASYD- System Data 1, Index 139. No Answer Timer for CALL HOLD. (When Station A places
Station B on HOLD, and hangs up,...

NEAX2400 IPX Feature Programming ManualPage 144NDA-24297, Issue 1
C-7 Call Pickup - Group
C-7  Call Pickup - Group
General Description
This feature permits a user to answer any calls directed to other lines in the user’s preset CALL PICKUP - GROUP
by dialing a Pickup code.
A user can be assigned to an additional CALL PICKUP GROUP, referred to as EXPANDED CALL PICKUP
GROUP.
Operating Procedure
To pick up an incoming call
1. A station within the CALL PICKUP GROUP rings.
2. Lift the handset; receive dial...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 145
Call Pickup - Group C-7
Service Conditions (cont’d)
12. The allowable station number type for a member of CALL PICKUP GROUP or CALL PICKUP
EXPAND GROUP is the telephone number only.
13. When using the FCH card with:
a.) Stations in up to a maximum of four different nodes can be assigned to a CALL PICKUP
GROUP or a CALL PICKUP EXPAND GROUP.
b.) When a CALL PICKUP GROUP/CALL PICKUP EXPAND GROUP has stations that belong to
different nodes,...

NEAX2400 IPX Feature Programming ManualPage 146NDA-24297, Issue 1
C-7 Call Pickup - Group
Service Conditions (cont’d)
14. The number of CALL PICKUP GROUPs or CALL PICKUP EXPAND GROUPs is not limited.
15. A user cannot answer an incoming call to the station in another CALL PICKUP GROUP or CALL
PICKUP EXPAND GROUP.
16. Even if a station has been assigned to the existing CALL PICKUP GROUP or CALL PICKUP EXPAND
GROUP by Physical Station Number, the station can also be assigned to the same CALL PICKUP
GROUP...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 147
Call Pickup - Group C-7
Service Conditions (cont’d)
e.) A station can belong to one CALL PICKUP EXPAND GROUP only.
f.) No limitation is attached to the number of CALL PICKUP GROUPs/CALL PICKUP EXPAND
GROUPs per node.
g.) When multiple stations are ringing in a CALL PICKUP GROUP/CALL PICKUP EXPAND
GROUP, the calls won’t be picked up in the terminating order or in the assigned order of stations.
h.) A station cannot pick up a call to a...