NEC Neax 2400 Ipx Feature Programming Manual

NEAX2400 IPX Feature Programming ManualPage 58NDA-24297, Issue 1
A-82 Automated Attendant
A-82 Automated Attendant
General Description
This feature allows a user outside the NEAX2400 IPX to access the system via a public or private network without
the Attendant or users assistance. After or during an announcement, the outside user may originate calls over any
or all of the PBX facilities.
Operating Procedure
1. The calling party (public or private network) lifts handset; receives dial tone.
2. The...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 59
Automated Attendant A-82
Service Conditions (cont’d)
6. During the first or second announcement, the system can receive DTMF signals. However, when a DTMF
signal is included in the recorded announcement, the announcement stops (first digit reception). Then,
after providing the second announcement, either redial or forced release is selected (inter-digit time-out).
7. After the first or the second announcement, the system does not return...

NEAX2400 IPX Feature Programming ManualPage 60NDA-24297, Issue 1
A-82 Automated Attendant
Programming (cont’d)
0/1: Redial is prompted by sending the second announcement/forcible disconnect
Bit 6: Processing on PB Receiver Time-out.
0/1: Forcible disconnection/Transfer to ATT
Index 128: Assign the timer value of Register Prepause Time.
Index 139: Assign the value of No Answer Timer (Call Forwarding - All Calls, Call Back, etc.)
Index 246, Bit 4:
Process of incoming calls (Ringdown) after they encounter...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 61
Automated Attendant A-82
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node.
Note
STEP 1:ARTDN- Assign the route data of the trunk for AUTOMATED ATTENDANT.
RT:1
1-OSGS :2 4-INSG...

NEAX2400 IPX Feature Programming ManualPage 62NDA-24297, Issue 1
A-98 Answer Hold - Attendant
A-98  Answer Hold - Attendant
General Description
This feature enables an Attendant to answer an incoming call by pressing the ANSWER key or flashing ICI key. If
the Attendant is already engaged in a call, pressing one of these keys places the first call on Hold and automatically
connects the second one. Use of ANSWER key or ICI key speeds call handling, while Answer Hold prevents
accidental call dropping....

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 63
Answer Hold - Attendant A-98
Service Conditions (cont’d)
c.) when the number of available Attendants exceeds the number of incoming calls, the status of
attendant console will be one of the following:
(1) The Attendant will be released from the current call and will be connected to the next incoming
call.
(2) The Attendant will be released from the current call and attendant consoles will be idle.
(3) No change.
4. AUTOMATIC RECALL [A-8]...

NEAX2400 IPX Feature Programming ManualPage 64NDA-24297, Issue 1
A-99 Authorization Code Display Elimination
A-99  Authorization Code Display Elimination
General Description
This feature eliminates AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE [F-7] from being
displayed on the Dtermfor security purposes.
Operating Procedure
Procedure 1
(Access code for auth code/forced account code) + (SST) + (auth code/forced account code) + (DT) + (OG
access code) + (OG code)
Dial: (DT) - 10 + (SST) - 1234 + (DT) -...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 65
Attendant Overflow A-105
A-105 Attendant Overflow
General Description
This feature allows incoming trunk calls directed to the ATTENDANT CONSOLE [A-3] to overflow to a
predetermined night transfer destination station. The trunk call will ring the Attendant for a pre-programmed time
period before overflowing to the destination station.
This feature enables the incoming trunk calls, directed to the ATTENDANT CONSOLE, to overflow to a...

NEAX2400 IPX Feature Programming ManualPage 66NDA-24297, Issue 1
A-105 Attendant Overflow
Service Conditions (cont’d)
9. The overflow period, after which the call is transferred, is set in system data.
10. When the designated station used for ATTENDANT OVERFLOW has set CALL FORWARDING-
DON’T ANSWER [C-3] to the Attendant or an outside number, the incoming caller will be directed to
TRUNK ANSWER ANY STATION [T-8] (TAS) after the timer expires. If the incoming trunk is
restricted from connecting to the TAS...

NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 67
Attendant Overflow A-105
FCCS Programming (cont’d)
NND: Number of Necessary Digits (1-6)
BLF: Busy Lamp Field
STEP 4:ASPAL/ASPAN- Determine the kind of service and the service Access Code to be executed.
TN: Tenant Number (1-255)
ACC: Access Code (max. 6-digit)
CI: Connection Status Index (N=Normal, H=Hooking, B=Busy)
SRV: Kind of Service (TELN)
NND: Necessary Digit of Telephone Number
STEP 5:ASDT- Assign the station data for destination...