NEC Neax 2000 Ivs2 Maintenance Manual
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CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting NEAX2000 IVS2 Maintenance Manual ND-70926 (E), Issue 1.0 Page 113 LCD does not display any information.(1) Adjust Display contrast. (1) D term (2) DLC card No Tone Ringer (1) System Data Programming for D term Tone Ringer: CM90 Y=01 (2) Adjust ringer volume on D term. (1) D term A END CHECK REPLACE CHECK REPLACE
NEAX2000 IVS2 Maintenance ManualPage 114 ND-70926 (E), Issue 1.0 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting ATTCON FAULT ATTCON means SN610 ATTCON (4-wire type ATTCON) and SN708/709/712 ATTCON (2-wire type ATTCON) and SN716 DESKCON. All keys on the ATTCON are ineffective.(1) ATTCON Lock-out has been set via the function key. (2) Perform the ATTCON Self-Test. See ATTCON Self-Test Procedure on Page 117. (3) Wiring on Modular Box (Rosette) (4) DLC card is properly mounted. (5) System Data Programming for the console: CM10, CM90 (6) RUN lamp on the FP card and MP card is flashing. (1) ATTCON (2) DLC card (3) FP card (4) MP card Speech Path Trouble (No Connection/One-Way Connection)(1) Headset or Handset on the console. (2) ATTCON (3) DLC card START A CHECK REPLACE CHECK
CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting NEAX2000 IVS2 Maintenance Manual ND-70926 (E), Issue 1.0 Page 115 LCD does not display any information.(1) Adjust Display contrast. (2) To test the LCD, perform the ATTCON Self-Test. See ATTCON Self-Test Procedure on Page 117. (1) ATTCON (2) DLC card No Tone Ringer(1) System Data Programming for the console tone ringer: CM60 Y=16, 27 (2) Adjust ringer volume on the console. (3) To test tone ringer, perform the ATTCON Self-Test. See ATTCON Self-Test Procedure on Page 117. (1) ATTCON A END CHECK REPLACE CHECK REPLACE
NEAX2000 IVS2 Maintenance ManualPage 116 ND-70926 (E), Issue 1.0 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting DSS CONSOLE FAULT Keys on the DSS Console are ineffective.(1) DLC card is properly mounted. (2) System Data Programming for DSS Console: CM10, CM96, CM97. (1) DSS Console (2) DLC card (3) FP card (4) MP card START END CHECK REPLACE
CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting NEAX2000 IVS2 Maintenance Manual ND-70926 (E), Issue 1.0 Page 117 ATTCON SELF-TEST PROCEDURE The ATTCON has a self-test function (shown below) that performs on an off-line basis.ATTCON means SN610 ATTCON (4-wire type ATTCON) and SN708/709/712 ATTCON (2-wire type ATTCON). SN716 DESKCON has no self-test function. OPERATION LCD DISPLAY (1) Remove the modular cord. (2) Reconnect the modular cord while pressing Digit Key 0. (3) Press Function Key 01. The green lamp comes on. (4) Press Function Key 01 again. The green lamp turns red. (5) Press Function Key 01 again. The red lamp goes off. (6) Repeat Steps (3)-(5) for other Function Keys 02-12. (7) Press Function Key 13. The red lamp comes on. The ringer sounds. (To stop the ringer, press any key other than Function Keys 13-18, 90, 91.) (8) Press Function Key again. The red lamp goes off. The ringer will sound. (9) Repeat Steps (7) and (8) for other Function Keys 14-16. START A ** DIAL 0 ** ATT SELF TEST MODE ** FUNC 01 ** ATT SELF TEST MODE ** FUNC XX ** ATT SELF TEST MODE XX shows 02-12 ** FUNC 13 ** ATT SELF TEST MODE ** FUNC XX ** ATT SELF TEST MODE XX shows 14-16
NEAX2000 IVS2 Maintenance ManualPage 118 ND-70926 (E), Issue 1.0 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting OPERATION LCD DISPLAY (10) Press Function Key 17. The green lamp comes on. The ringer sounds. (11) Press Function Key 17 again. The green lamp turns red. (12) Press Function Key 17 again. The red lamp goes off. (13) Repeat Steps (10)-(12) for other Function Keys 18, 90, 91. (14) Press Function Key 92. The red lamp comes on. The ringer stops. (15) Press Function Key 92. The red lamp goes off. (16) Press Function Key 93. The red lamp comes on. (17) Press Function Key 93 again. The red lamp goes off. (18) Press Function Key 94. The red lamp comes on. (19) Press Function Key 94 again. The red lamp goes off. (20) Press Function Key 95. All lamps turn green, red, and then each goes off at an interval of 1 second. B A ** FUNC 17 ** ATT SELF TEST MODE ** FUNC XX ** ATT SELF TEST MODE XX shows 18, 90, 91 012345 ................................. XYZ 012345 ................................. XYZ 012345 ................................. XYZ 012345 ................................. XYZ ............................................. ............................................. ............................................. ............................................. ** FUNC 95 ** ATT SELF TEST MODE
CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting NEAX2000 IVS2 Maintenance Manual ND-70926 (E), Issue 1.0 Page 119 OPERATION LCD DISPLAY (21) Press Function Key 97. The red lamp comes on. (22) Press Function Key 97 again. The red lamp goes off. (23) Press Function Key 96. The red lamp comes on. (24) Press Function Key 96 again. The red lamp goes off. (25) Press Digit Key *. (26) Press Digit Key #. (27) Press Digit Keys 0 through 9. NOTE 1: To terminate the self-test mode, press Digit Keys # and * simultaneously. NOTE 2: To test the lamps, LCD, and Tone Ringer, press Function Keys 92, 95, and 13 through 18 respectively. C B ** FUNC 97 ** ATT SELF TEST MODE ** FUNC 96 ** ATT SELF TEST MODE ** DIAL * ** ATT SELF TEST MODE ** DIAL # ** ATT SELF TEST MODE ** DIAL X ** ATT SELF TEST MODE X shows 0-9
NEAX2000 IVS2 Maintenance ManualPage 120 ND-70926 (E), Issue 1.0 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Figure 2-6 SN610/SN708/SN709/SN712 ATTCON Key Number END C 040506 TA L K 101112 90 9293 949596 RLS LOOP4 LOOP5 LOOP6 91321 654 987 #0* 010203 070809 13 1516 171897 ANS LOOP1 LOOP2 LOOP3 14 RCL LDN0 ATND HOLD CANCELDEST SRC NOTE:SN610 is pictured.
NEAX2000 IVS2 Maintenance Manual ND-70926 (E), Issue 1.0 Page 121 CHAPTER 3 MAINTENANCE OPERATION This chapter explains how to save the office data and how to load and verify the office data.
NEAX2000 IVS2 Maintenance ManualPage 122 ND-70926 (E), Issue 1.0 CHAPTER 3 MAINTENANCE OPERATION Data Saving DATA SAVING This section explains how to save the office data of the PBX. For hardware connection of the MAT and PBX and for installation of the MATWorX software, refer to the MATWorX Studio User’s Guide. NOTE:The following procedure is an overview. Refer to the online Help in MATWorX Studio for the detailed procedure and explanation of the buttons, dialogs, and terminology used in MATWorX. STEP 1 :In MATWorX, connect to the PBX you want to backup. Then, launch the Backups add- in. STEP 2: Click the Save item in the listbar. The Save panel displays. STEP 3: Select the type of area you want to backup. This step includes selecting the MP or AP Package, area name, area number, and office name. STEP 4: Save the file to a location on your hard drive by selecting a drive and directory where you want to save the file and entering a file name. STEP 5: Click the Save button. If the file name already exists, you will be prompted to replace the file. Click Yes to keep the file name, or click No and repeat this step after entering a different file name. STEP 6: Click the Save/Load/Verify button. The PBX data is saved to the specified location on your PC.