NEC Neax 2000 Ivs2 Ccis Features And Specifications
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MISCELLANEOUS TRUNK ACCESS - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 71 MISCELLANEOUS TRUNK ACCESS - CCIS General Description This feature provides access to all types of external and customer-provided equipment/facilities, such as Tie Line and exchange network, along with Dictation, Paging Access - CCIS and Code Calling through the CCIS network. Operating Procedure No manual operation is required. Service Conditions 1. Access to these trunk routes is allowed or denied via Class Of Service - Individual. 2. An interface circuit must be provided for each required trunk. 3. Miscellaneous Trunk Access - CCIS is programmed in system data via the Maintenance Administration Terminal (MAT) or the Customer Administration Terminal (CAT).
MISCELLANEOUS TRUNK RESTRICTION - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 72 NDA-24272, Issue 1.0 MISCELLANEOUS TRUNK RESTRICTION - CCIS General Description This feature denies certain stations and dial-repeating tie trunks access to specific trunk groups, such as Tie Line, exchange network, Dictation or Paging Access - CCIS through the CCIS network. Operating Procedure No manual operation is required. Service Conditions 1. Restricted call attempts will receive reorder tone. 2. Station line access to a given miscellaneous trunk group is controlled by assigning a Route Restriction Class (RSC) to each line. There can be a maximum of eight different RSCs (1-8) per system, each of which can be programmed to restrict an assigned station from none, one, or more than one miscellaneous trunk group (maximum of 64 trunk groups). 3. This feature can be assigned to stations or dial-repeating tie trunks in Class Of Service - Individual restrictions. 4. If a station user’s Class Of Service - Individual allows outgoing route completion via the Attendant, the station user can dial the Attendant access code for completion of miscellaneous trunk calls. 5. The Call Transfer - All Calls feature will operate as follows: If the restricted station line is the second party, this station cannot add a trunk from which this station is restricted. If the restricted station line is not the second party, the second party cannot connect the restricted station line to a trunk from which the station is normally restricted. If a restricted station user calls another station, the called station cannot use the Call Transfer feature to connect the calling station to a trunk group to which the restricted station is denied dial access. If a transfer is attempted, the second party station will receive an immediate transfer recall. 6. Night Service: Restrictions can be changed for a given station when the system is in the Night mode of operation. 7. Tie Line Access: If the station user accesses a tie trunk to a distant PBX, access to outside exchanges can only be controlled by the distant PBX. 8. Miscellaneous Trunk Restriction - CCIS is programmed in system data via the Maintenance Administration Terminal (MAT) or the Customer Administration Terminal (CAT).
MULTIPLE CALL FORWARDING - ALL CALLS - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 73 MULTIPLE CALL FORWARDING - ALL CALLS - CCIS General Description This feature allows the last hop of a Multiple Call Forwarding - All Calls sequence to be forwarded over a CCIS network to a station in another office. Operating Procedure To set Call Forwarding - All Calls from a Single Line Telephone: 1. Lift the handset and receive dial tone. 2. Dial the Call Forwarding - All Calls feature access code and receive Feature Dial Tone. 3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 4. Dial the desired target station number and receive Service Set Tone. 5. Wait approximately five seconds and receive Service Set Tone. To cancel Call Forwarding - All Calls from a Single Line Telephone: 1. Lift the handset and receive dial tone. 2. Dial the Call Forwarding - All Calls cancellation code and receive Service Set Tone. To set Call Forwarding - All Calls from the Attendant Console: 1. Press an idle LOOP key. 2. Dial the Call Forwarding - All Calls feature access code and receive Feature Dial Tone. 3. Dial the originating station number. 4. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 5. Dial the desired target station number and receive Service Set Tone. 6. Press the RELEASE key. To cancel Call Forwarding - All Calls from the Attendant Console: 1. Press an idle LOOP key. 2. Dial the Call Forwarding - All Calls cancellation code and receive Feature Dial Tone. 3. Dial the originating station number and receive Service Set Tone. To set Call Forwarding - All Calls from a Multiline Terminal: 1. Lift the handset or press the Speaker key, and receive dial tone. 2. Press the Call Forwarding - All Calls feature access key and receive Feature Dial Tone. 3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 4. Dial the desired target station number and receive Service Set Tone. 5. Wait approximately five seconds and receive Service Set Tone. The LED lights and the LCD shows:
MULTIPLE CALL FORWARDING - ALL CALLS - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 74 NDA-24272, Issue 1.0 6. Replace the handset or press the Speaker key. To cancel Call Forwarding - All Calls from a Multiline Terminal: 1. Lift the handset or press the Speaker key, and receive dial tone. 2. Press the Call Forwarding - All Calls feature key. The LCD shows: 3. Dial “*” and receive Service Set Tone. The LED of the associated feature key will go out. The LCD shows: 4. Replace the handset or press the Speaker key. Service Conditions 1. Multiple Call Forwarding - All Calls - CCIS service can forward a call up to five times within the same office. 2. If the calling station is set as the destination in a multiple hop scenario, Multiple Call Forwarding - All Calls - CCIS will not be performed, i.e., an infinite loop will not occur. 3. If the incoming call terminates to one of the stations that has once taken part in the process of a multiple hop scenario (Busy or All Calls), Call Forwarding - All Calls - CCIS service from that station will be performed and the system will ignore further forwards, i.e., the call will terminate at the station prior to an infinite loop taking place. 4. If a station is Call Forwarding - All Calls - CCIS to another station in a different tenant and that station is Call Forwarded - Busy or All Calls - CCIS to the Attendant Console, the calling station (via CCIS) will be connected to the called station’s Attendant Console. 5. For Multiple Call Forwarding - All Calls - CCIS service, the display on a Multiline Terminal will show the terminating station number for the calling party. For the terminating station, the display on the Multiline Terminal will show the called station number and the calling party number (station or trunk). 6. If a calling station has been Call Forwarding - All Calls - CCIS five times within the same office and encounters a sixth Call Forwarding - All Calls - CCIS condition, the calling station will not be forwarded and will ring at the fifth destination. Series III Forwarding station numberSeries E SET XXXX (TIME DISPLAY)SET XXXX (TIME DISPLAY) Series III Series E FDA XXXX CF ALL XXXX (TIME DISPLAY) (TIME DISPLAY) CNCL CANCEL Series III Series E
MULTIPLE CALL FORWARDING - ALL CALLS - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 75 7. If two stations have set Call Forwarding - All Calls - CCIS to each other, an incoming call will not be forwarded. 8. If the destination station in a Multiple Call Forwarding - All Calls - CCIS situation is busy and has not set Call Forwarding - Busy, the calling party will receive busy tone. 9. Multiple Call Forwarding - All Calls - CCIS and Call Forwarding - Busy - CCIS may be mixed; up to five combined multiple forwardings may occur. 10. When combining Call Forwarding - Busy and Call Forwarding- All Calls - CCIS, if the destination station is busy, then the calling party will hear busy tone after five forwards. 11. If an incoming call encounters Multiple Call Forwarding - All Calls - CCIS and the destination is the attendant, the incoming call will light the LDN lamp. 12. Each call forward over a CCIS link will impact the BHCA rating of the respective CCIS link. Please refer to the diagram on the next page. 13. When Multiple Call Forwarding - All Calls - CCIS is used, the following conditions exist: a. Station A calls Station B. Station B is set to Multiple Call Forwarding - All Calls - CCIS from Station C to Station G. Multiple Call Forwarding - All Calls - CCIS occurs to station G. If Station G is idle, Station G will ring. If Station G is busy, busy tone is returned from Station G. Station A may not activate Call Back - CCIS to Station G. Please refer to the first diagram on the next page. b. Station A calls station B. Station B is set to Multiple Call Forwarding - All Calls - CCIS from Station C to Station G. Multiple Call Forwarding - All Calls - CCIS does not occur to Station G. If Station F is idle, Station F will ring. If Station F is busy, busy tone is returned from Station F. Station A may not activate Call Back - CCIS to Station F. Please refer to the second diagram of Figure 15.
MULTIPLE CALL FORWARDING - ALL CALLS - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 76 NDA-24272, Issue 1.0 Figure 15 Multiple Call Forwarding - All Calls (1 of 2) Figure 15 Multiple Call Forwarding - All Calls (2 of 2) CALLING STATION CCIS NETWORK IDLEFG Office AOffice B CALL FORWARDING - ALL CALLS SET D BE C A BE C A CALLING STATION CCIS NETWORK IDLEF G Office B Office A CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR CALL FORWARDING - ALL CALLS SET D
MULTIPLE CALL FORWARDING - BUSY LINE - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 77 MULTIPLE CALL FORWARDING - BUSY LINE - CCIS General Description This feature allows the last hop of a Multiple Call Forwarding - Busy Line sequence to be forwarded over a CCIS network to a station in another office. Operating Procedure To set Call Forwarding - Busy Line - CCIS from a Single Line Telephone: 1. Lift the handset and receive dial tone. 2. Dial the Call Forwarding - Busy Line feature access code and receive Feature Dial Tone. 3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 4. Dial the desired target station number and receive Service Set Tone. 5. Wait approximately five seconds and receive Service Set Tone. To cancel Call Forwarding - Busy Line - CCIS from a Single Line Telephone: 1. Lift the handset and receive dial tone. 2. Dial the Call Forwarding - Busy Line cancellation code and receive Service Set Tone. To set Call Forwarding - Busy Line - CCIS from the Attendant Console: 1. Press an idle LOOP key. 2. Dial the Call Forwarding - Busy Line feature access code and receive Feature Dial Tone. 3. Dial the originating station number. 4. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 5. Dial the desired target station number and receive Service Set Tone. 6. Press the RELEASE key. To cancel Call Forwarding - Busy Line - CCIS from the Attendant Console: 1. Press an idle LOOP key. 2. Dial the Call Forwarding - Busy Line cancellation code and receive Feature Dial Tone. 3. Dial the originating station number and receive Service Set Tone. To set Call Forwarding - Busy Line - CCIS from a Multiline Terminal: 1. Lift the handset or press the Speaker key, and receive dial tone. 2. Press the Call Forwarding - Busy Line feature key and receive Feature Dial Tone. 3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. 4. Dial the desired target station number and receive Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 5. Wait approximately five seconds and receive Service Set Tone. The LED lights and the LCD shows:
MULTIPLE CALL FORWARDING - BUSY LINE - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 78 NDA-24272, Issue 1.0 6. Replace the handset or press the Speaker key. To cancel Call Forwarding - Busy Line - CCIS from a Multiline Terminal: 1. Lift the handset or press the Speaker key, and receive dial tone. 2. Press the Call Forwarding - Busy Line feature key. The LCD shows: 3. Dial “*” and receive service set tone. The LED of the associated feature key will be extinguished. The LCD displays: 4. Replace the handset or press the Speaker key. Service Conditions 1. Multiple Call Forwarding - Busy Line - CCIS service can hop up to five times within the same office. 2. If the calling station is set as the destination in a multiple hop scenario, Multiple Call Forwarding - Busy Line - CCIS will not be performed, i.e., an infinite loop will not occur. 3. If the incoming call returns to one of the stations that has once taken part in the process of a multiple hop scenario, Call Forwarding - Busy Line - CCIS service from that station will not be performed. 4. If all the stations are busy in a multiple call forwarding environment, the calling station may then activate Call Back to the called station. 5. If the called station is the set as the forwarded to destination in the multiple hop service, Call Forwarding - Busy Line will not be performed at the point. 6. If a station is Call Forwarded - Busy Line to another station in a different tenant and the station is Call Forwarded - Busy Line to the Attendant Console, the calling station (via CCIS) will be connected to the called station’s Attendant Console. 7. For Multiple Call Forwarding - Busy Line service, the display on a Multiline Terminal will show the terminating station number for the calling party. For the terminating station, the display on the Multiline Terminal will show the called station number and the calling party number (station or trunk). 8. When Multiple Call Forwarding - Busy Line - CCIS is used, the following conditions exist: SET XXXX SET XXXX (TIME DISPLAY) (TIME DISPLAY) Forwarding Station Number Series III Series E FDB XXXX CF BUSY XXXX (TIME DISPLAY) (TIME DISPLAY) Series III Series E CNCL CANCEL (TIME DISPLAY) (TIME DISPLAY) Series III Series E
MULTIPLE CALL FORWARDING - BUSY LINE - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 79 a. Station A calls Station B. Station B is set to Multiple Call Forwarding - Busy Line - CCIS from Station C to Station G. Multiple Call Forwarding - Busy Line - CCIS occurs to Station G. If Station G is idle, Station G will ring. If Station G is busy, busy tone is returned from Station G. Station A may not activate Call Back - CCIS to Station G. Please refer to the first diagram on the next page. b. Station A calls Station B. Station B is set to Multiple Call Forwarding - Busy Line - CCIS from Station C to Station F. Station F is Call Forwarded - Busy Line - CCIS to Station G. Multiple Call Forwarding - Busy Line does not occur to Station G. If Station F is idle, Station F will ring. If Station F is busy, busy tone is returned from Station F. Station A may not activate Call Back - CCIS to Station F. Please refer to the second diagram of Figure 16.
MULTIPLE CALL FORWARDING - BUSY LINE - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 80 NDA-24272, Issue 1.0 Figure 16 Multiple Call Forwarding - Busy Line (1 of 2) Figure 16 Multiple Call Forwarding - Busy Line (2 of 2) CALLING STATION CCIS NETWORK IDLEFG Office AOffice B CALL FORWARDING - ALL CALLS SET D BE C A BE C A CALLING STATION CCIS NETWORK IDLEF G Office B Office A CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR CALL FORWARDING - ALL CALLS SET D