NEC Neax 2000 Ivs2 Ccis Features And Specifications
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DIAL ACCESS TO ATTENDANT - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 51 DIAL ACCESS TO ATTENDANT - CCIS General Description This feature allows a station user to call an Attendant Console by dialing an operator call code through the CCIS network. Operating Procedure To call an Attendant Console: 1. The station user dials the operator call code and receives ringback tone. 2. The ATND lamp for Incoming Call Identification flashes on the Attendant Console; the Attendant answers the call. Service Conditions 1. The operator call code must be an Individual Attendant Access - CCIS number. 2. This feature allows any station user or dial repeating Tie Trunk to call an Attendant Console by dialing an operator call code. 3. This feature is available when the Attendant Console is in a NEAX2000 IVS 2 or a NEAX2400 in the CCIS network.
DIAL ACCESS TO ATTENDANT - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 52 NDA-24272, Issue 1.0 12 00 0 822OPR NEAX2000 IVS2/2400 Elapsed time Called party CALLED CALLINGCCIS820822 NEAX2000 IVS 2B: ATT A: 2000 Calling party (A)Called party (B)NEAX2000 IVS2 821 PA R T Y ANSWERS Office codeTrunk RSC (Time Display) (Time Display) A: Dial 0 2 Dialed number Station number display on the ATT console can be changed to office code + station number by system data. Call identificationCalling station number ATND lamp lights ATND lamp lights 0
DIRECT-IN TERMINATION - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 53 DIRECT-IN TERMINATION - CCIS General Description This feature automatically routes incoming exchange calls through CCIS to a preassigned station in the network, without Attendant assistance. Operating Procedure The outside calling party dials the telephone number, as usual. The call is answered at a predetermined station, within the CCIS network, bypassing the Attendant Console. Service Conditions 1. Bothway trunks can be used for Direct-In Termination - CCIS, however, incoming trunks are recommended. 2. It is not necessary to order special DID trunks from the telephone company. However, care should be taken in the application of Incoming Signaling Groups (Central Office Hunting). 3. Destination station numbers at another office are stored in System Speed Dialing. 4. The maximum number of destination stations is 100. 5. Call billing to the outside party starts when the incoming call connects to the CCIS trunk. 6. If the called station does not answer, after a predetermined time, the incoming call (without release signal), is automatically cut off.
DISTINCTIVE RINGING - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 54 NDA-24272, Issue 1.0 DISTINCTIVE RINGING - CCIS General Description This feature provides distinctive station ringing patterns for terminated calls, through the CCIS network, so that a station user can distinguish between incoming internal and external calls. Operating Procedure No manual operation is required. Service Conditions 1. Ringing patterns for incoming internal calls on the CCIS network: a. 1 second ring, 2 seconds silence b. 2 seconds ring, 4 seconds silence 2. Ringing patterns for incoming external calls on the CCIS network: a. 2 seconds ring, 4 seconds silence b. 2 seconds ring, 2 seconds silence c. 4 seconds ring, 2 seconds silence d. 1 second ring, 2 seconds silence 3. When calling a third station (Conference, Consultation - Hold, etc.), the ringing signal to the called station is the same as an incoming internal call.
DO NOT DISTURB - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 55 DO NOT DISTURB - CCIS General Description This feature allows a station user to establish Do Not Disturb (DND) status on a temporary basis, during which time access to the station from CCIS calls will be denied. Operating Procedure To set Do Not Disturb from a Single Line Telephone or Multiline Terminal: 1. Lift the handset and receive dial tone. 2. Dial the Do Not Disturb - CCIS feature access code and receive Service Set Tone. 3. Replace the handset. To cancel Do Not Disturb from a Single Line Telephone or Multiline Terminal: 1. Lift the handset and receive dial tone. 2. Dial the Do Not Disturb - CCIS cancellation code and receive Service Set Tone. 3. Replace the handset. To set Do Not Disturb - CCIS from a Multiline Terminal: 1. Press the Speaker key and receive dial tone. 2. Press the Do Not Disturb feature access key, and the associated LED lights. If the Multiline Terminal is equipped with an LCD, the display will indicate SET. 3. Press the Speaker key. To cancel Do Not Disturb - CCIS from a Multiline Terminal: 1. Press the Speaker key and receive dial tone. 2. Press the Do Not Disturb feature access key and the associated LED is extinguished. If the Multiline Terminal is equipped with an LCD, the display will indicate CNCL. 3. Press the Speaker key. Service Conditions 1. Calls to stations that are in Do Not Disturb - CCIS mode will receive reorder tone, or on a tenant basis, can be assigned to transfer to the Attendant or a predesignated station within that PBX system. 2. A station in Do Not Disturb - CCIS mode can originate calls in the normal manner. 3. Call Forwarding can be set to a station in Do Not Disturb - CCIS. 4. A Do Not Disturb - CCIS station will be omitted from a Station Hunting chain. 5. This feature can only be set or canceled while the station is receiving internal dial tone.
DO NOT DISTURB - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 56 NDA-24272, Issue 1.0 6. When a Multiline Terminal is set to DND, calls to the primary and secondary extensions will not ring. Trunks programmed to ring will not do so while DND is set, but flashing LED indications are still provided. DND will not deny an Executive Override. 7. If the Do Not Disturb feature access key is pressed while connected to a trunk or station, the following interruptions are denied until that call is completed: Attendant Camp-On With Tone Indication Attendant Override Boss - Secretary Override Busy Verification - CCIS Call Waiting - Terminating Call Waiting - Stations Voice Call - CCIS
DUAL HOLD - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 57 DUAL HOLD - CCIS General Description This feature allows two connected Multiline Terminals to be placed on hold simultaneously over the CCIS link. This enables the held parties to answer or originate a call from a secondary extension or the idle primary extension. Operating Procedure To operate Dual Hold - CCIS from a Multiline Terminal: 1. The user at Station A presses the Hold key; the user at Station B is placed on hold. 2. The user at Station B presses the Hold key; the user at Station A is placed on hold. 3. Dual Hold - CCIS is now in progress. Service Conditions This feature is available for inter-office calls, through CCIS.
ELAPSED TIME DISPLAY - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 58 NDA-24272, Issue 1.0 ELAPSED TIME DISPLAY - CCIS General Description This feature provides an LCD which shows the duration of time that a Multiline Terminal is connected to any trunk through the CCIS network. Operating Procedure No manual operation is required. Service Conditions 1. The elapsed time is displayed in the left side of the LCD. 2. The elapsed time can reach a maximum of 9 hours, 59 minutes and 59 seconds, after which the clock returns to zero. 3. A continuous time display appears when a call is retrieved from Consultation Hold - All Calls - CCIS, Conference Call, Exclusive Hold and Non-Exclusive Hold retrieved by the same station. 4. When a call is transferred, the elapsed time of the party receiving the transfer begins at zero. 5. The elapsed time is not displayed when the station is in conference.
FLEXIBLE NUMBERING OF STATIONS - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 59 FLEXIBLE NUMBERING OF STATIONS - CCIS General Description This feature allows voice and data station numbers to be assigned to any instrument in the CCIS network, based solely upon numbering plan limitations. Office location is indicated by all digits of the station number (see Figure 14). Figure 14 Office Location and Station Numbers Operating Procedure No manual operation is required. Service Conditions 1. Careful consideration should be given to the network numbering plan to avoid needless loss of access codes or duplication of station numbers. 2. Tenant Service is not provided, i.e., numbers cannot be duplicated for different tenants. 3. One to eight digits can be assigned as a station number. 4. The first digit or second digit of a station number distinguishes one system from another system. 6XXXX53XX 4XXXX 51XX52XX 6XXXX Public Main Office Tributary OfficeSatellite Office Public Network Network
HANDS-FREE ANSWERBACK - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 60 NDA-24272, Issue 1.0 HANDS-FREE ANSWERBACK - CCIS General Description This feature allows a Multiline Terminal station user to respond to a voice call, through the CCIS network, without lifting the handset. Operating Procedure To answer a Voice Call-CCIS: 1. Press the Feature key followed by 1 to turn on the microphone; the LED associated with MIC lights. 2. Respond to the call in a hands-free manner. Service Conditions 1. Hands-Free Answer Back - CCIS may only be utilized when responding to a Voice Call - CCIS on the primary extension of a Multiline Terminal. 2. Refer to the Voice Call - CCIS Features and Specifications for further information.