NEC Neax 2000 Ivs2 Ccis Features And Specifications
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NDA-24272 ISSUE 1 STOCK # 152008 CCIS Features and Specifications ® MAY, 2000 NEC America, Inc.
LIABILITY DISCLAIMER NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc. NEAX and D term are registered trademarks of NEC Corporation. Copyright 2000 NEC America, Inc. Printed in U.S.A.
ISSUE 1 ISSUE 2 ISSUE 3 ISSUE 4 DATE MAY, 2000 DATE DATE DATE ISSUE 5 ISSUE 6 ISSUE 7 ISSUE 8 DAT E DATE DAT E DAT E NEAX2000 IVS2 CCIS Features and SpecificationsRevision Sheet 1/2 NDA-24272 PA G E N o .ISSUE No.12345678 i1 ii1 iii1 iv 1 v1 vi1 11 2 1 31 41 51 6 1 71 81 91 10 1 111 121 131 14 1 151 161 171 18 1 191 201 211 22 1 231 241 251 26 1 271 281 291 30 1 311 321 331 34 1 351 361 371 38 1 391 401 411 42 1 431 441 451 46 1 471 481 491 50 1 511 521 531 54 1 551 561 571 58 1 591 601 611 62 1 631 641 651 66 1 671 681 691 70 1 PA G E N o .ISSUE No. 12345678
ISSUE 1 ISSUE 2 ISSUE 3 ISSUE 4 DATE MAY, 2000 DATE DATE DATE ISSUE 5 ISSUE 6 ISSUE 7 ISSUE 8 DAT E DATE DAT E DAT E NEAX2000 IVS2 CCIS Features and SpecificationsRevision Sheet 2/2 NDA-24272 711 721 731 74 1 751 761 771 78 1 791 801 811 82 1 831 841 851 86 1 871 881 891 90 1 911 921 931 94 1 951 961 971 98 1 991 1001 1011 102 1 1031 1041 PA G E N o .ISSUE No.12345678PA G E N o .ISSUE No.12345678
NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page i NEAX2000 IVS2 CCIS Features and Specifications TABLE OF CONTENTS Page ATTENDANT CAMP-ON WITH TONE INDICATION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ATTENDANT CONTROLLED CONFERENCE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 BROKERAGE - HOT LINE - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 BUSY VERIFICATION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CALL BACK - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 CALL FORWARDING - ALL CALLS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 CALL FORWARDING - BUSY LINE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 CALL FORWARDING - DON’T ANSWER - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 CALL FORWARDING - INTERCEPT - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 CALL FORWARDING - OVERRIDE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 CALL TRANSFER - ALL CALLS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 CALL TRANSFER - ATTENDANT - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 CALLING NAME DISPLAY - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 CALLING NUMBER DISPLAY - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 CENTRALIZED BILLING - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 CENTRALIZED DAY/NIGHT MODE CHANGE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 CONSULTATION HOLD - ALL CALLS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 DELUXE TRAVELING CLASS MARK - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 DIAL ACCESS TO ATTENDANT - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 DIRECT-IN TERMINATION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 DISTINCTIVE RINGING - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 DO NOT DISTURB - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 DUAL HOLD - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 ELAPSED TIME DISPLAY - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 FLEXIBLE NUMBERING OF STATIONS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 HANDS-FREE ANSWERBACK - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 HOT LINE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 HOUSE PHONE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 INCOMING CALL IDENTIFICATION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 INDIVIDUAL ATTENDANT ACCESS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 LDN NIGHT CONNECTION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 LINK ALARM DISPLAY - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 MESSAGE WAITING LAMP SETTING - ATTENDANT - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 MESSAGE WAITING LAMP SETTING - STATION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 MISCELLANEOUS TRUNK ACCESS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 MISCELLANEOUS TRUNK RESTRICTION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 MULTIPLE CALL FORWARDING - ALL CALLS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 MULTIPLE CALL FORWARDING - BUSY LINE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
NEAX2000 IVS2 CCIS Features and SpecificationsPage ii NDA-24272, Issue 1.0 TABLE OF CONTENTS Page MULTIPLE CALL FORWARDING - DON’T ANSWER - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 NIGHT CONNECTION - FIXED - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 NIGHT CONNECTION - FLEXIBLE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 OUTGOING TRUNK QUEUING - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 PAGING ACCESS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 RESTRICTION FROM OUTGOING CALLS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 SINGLE-DIGIT STATION CALLING - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 STATION-CONTROLLED CONFERENCE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 STATION-TO-STATION CALLING - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 STATION-TO-STATION CALLING - OPERATOR ASSISTANCE - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 TOLL RESTRICTION - 3/6 DIGITS - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 TRUNK ANSWER FROM ANY STATION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 TRUNK-TO-TRUNK RESTRICTION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 UNIFORM NUMBERING PLAN - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 VOICE CALL - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 VOICE MAIL INTEGRATION - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 APPENDIX A: D term FIXED FUNCTION KEYS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 APPENDIX B: Dterm LCD DISPLAYS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page iii LIST OF FIGURES Page Figure 1 Linking Two Offices (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Figure 2 Linking Two Switching Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Figure 3 Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Figure 4 Established Link with Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Figure 5 Call Back when On Hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Figure 6 Linking Two Offices Using Call Transfer - All Calls (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . 31 Figure 7 Inter-Office Connections for Multiline Terminal to Multiline Terminal . . . . . . . . . . . . . . . . 36 Figure 8 Inter-Office Connections for Multiline Terminal to Attendant Console . . . . . . . . . . . . . . . 37 Figure 9 Inter-Office Connections for Multiline Terminal to Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Figure 10 Inter-Office Connections for Attendant Console to Multiline Terminal . . . . . . . . . . . . . . . 39 Figure 11 Inter-Office Connections for Trunk to Multiline Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Figure 12 Inter-Office Connections for Intermediate Station Number Display (1) . . . . . . . . . . . . . . . 41 Figure 13 Inter-Office Connections for Intermediate Station Number Display (2) . . . . . . . . . . . . . . . 42 Figure 14 Office Location and Station Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Figure 15 Multiple Call Forwarding - All Calls (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Figure 16 Multiple Call Forwarding - Busy Line (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Figure 17 Multiple Call Forwarding - Don’t Answer (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Figure 18 Uniform Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
This page is for your notes. NEAX2000 IVS2 CCIS Features and SpecificationsPage iv NDA-24272, Issue 1.0
TABLE OF FEATURES NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page v FeatureX = available → = carried over to next level software NEAX2000 IVS 1900 Series R2NEAX2000 IVS 2 Attendant Camp-On with Tone Indication - CCIS X→ Attendant Controlled Conference - CCIS X→ Brokerage - Hot Line - CCIS X→ Busy Verification - CCIS X→ Call Back - CCIS X→ Call Forwarding - All Calls - CCIS X→ Call Forwarding - Busy Line - CCIS X→ Call Forwarding - Don’t Answer - CCIS X→ Call Forwarding - Intercept - CCIS X→ Call Forwarding - Override - CCIS X→ Call Transfer - All Calls - CCIS X→ Call Transfer - Attendant - CCIS X→ Calling Name Display - CCIS X→ Calling Number Display - CCIS X→ Centralized Billing - CCIS X → Note 4 Centralized Day/Night Mode Change - CCIS Note 1X→ Consultation Hold - All Calls - CCIS X→ Deluxe Traveling Class Mark - CCIS X→ Dial Access to Attendant - CCIS X→ Direct-In Termination - CCIS X→ Distinctive Ringing - CCIS X→ Do Not Disturb - CCIS X→ Dual Hold - CCIS X→ Elapsed Time Display - CCIS X→ Flexible Numbering of Stations X→ Hands Free Answerback - CCIS X→ Hot Line - CCIS X→ House Phone - CCIS X→ Incoming Call Identification - CCIS X→ Individual Attendant Access - CCIS Note 2X→ LDN Night Connection - CCIS X→ Link Alarm Display - CCIS X→ Message Waiting Lamp Setting - Attendant - CCIS Note 1 X→ Message Waiting Lamp Setting - Station - CCIS Note 1X→ Miscellaneous Trunk Access - CCIS X→ Miscellaneous Trunk Restriction - CCIS X→
TABLE OF FEATURES NEAX2000 IVS2 CCIS Features and SpecificationsPage vi NDA-24272, Issue 1.0 Note 1:As a remote office, this feature is avilable on the NEAX2000 IVS2 or smaller. Note 2:This service is available when the Attendant Console is provided at the NEAX2400 IMX on the network. Note 3:An attendant/extension of the NEAX2400 IMX must be a conference leader. Note 4:This service is not available in the NEAX EXPRESS. Multiple Call Forwarding - All Calls - CCIS X→ Multiple Call Forwarding - Busy Line - CCIS X→ Multiple Call Forwarding - Don’t Answer - CCIS X→ Night Connection - Fixed - CCIS X→ Night Connection - Flexible - CCIS X→ Outgoing Trunk Queuing - CCIS X→ Paging Access - CCIS X→ Restriction from Outgoing Calls - CCIS X→ Single-Digit Station Calling - CCIS X→ Station-Controlled Conference - CCIS Note 3X →Note 4 Station-to-Station Calling - CCIS X→ Station-to-Station Calling -Operator Assistance - CCIS X→ Toll Restriction 3/6 Digits - CCIS X→ Trunk Answer from Any Station - CCIS X→ Trunk-to-Trunk Restriction - CCIS X→ Uniform Numbering Plan - CCIS X→ Voice Call - CCIS X→ Voice Mail Integration - CCIS X→ FeatureX = available → = carried over to next level software NEAX2000 IVS 1900 Series R2NEAX2000 IVS 2