NEC Neax 2000 Ivs2 Ccis Features And Specifications
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CALL FORWARDING - BUSY LINE - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 21 11. Call Forwarding-Busy Line - CCIS, when set in a Station Hunting group member, is effective only when the entire hunt group is busy. 12. If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings at the idle group member’s station. If all members of the group are busy, the call remains in queue waiting for a member to become available. 13. If any of the restriction features listed below are active for the designated station, call forwarding to that station should not be allowed. It should be noted that a non-restricted station can activate Call Forwarding- Busy Line - CCIS to the stations below, but incoming trunk calls that are forwarded will not be completed (intercept arrangements will apply). Fully Restricted Station Inward Restricted Station 14. Non-controlling ACD/UCD stations can activate Call Forwarding-Busy Line. All calls directed to the extension are forwarded. 15. Call Forwarding-Busy Line - CCIS to an operator will receive reorder tone when the system is in Night mode. 16. When the Call Forwarding-Busy Line - CCIS feature is in effect, if the forwarding station is idle and the designated station is busy, the forwarding station continues to ring. 17. Call Forwarding-Busy Line - CCIS can be used from any number of forwarding stations to the same designated station. 18. When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to identify the call as a forwarded call. 19. When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the designated station. 20. When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is the forwarding station. 21. When a call is forwarded through CCIS by Call Forwarding-All Calls/-Busy Line/-Don’t Answer, the kind of Call Forwarding and the station number which is setting the service can be indicated on the LCD of the forwarding destination Multiline Terminal. PBX-APBX-B STATION /TRUNKCCIS STATION 2000Kind of Call Forwarding Call Forwarding-All Calls/ /Busy Line/Don’t Answer. Call is forwarded from Station 2000 byand station number “2000” are indicated on LCD.
CALL FORWARDING - BUSY LINE - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 22 NDA-24272, Issue 1.0 22. When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station number of UCD Group is indicated. PBX-APBX-B STATION /TRUNKCCIS STATION 2000 Kind of Call Forwarding Call Forwarding-All Calls/ /Busy Line/Don’t Answer. Call is forwarded from Station 2000 by and station number “3000” are indicated on LCD. STATION 3001STATION 3000 CF/UCD
CALL FORWARDING - DON’T ANSWER - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 23 CALL FORWARDING - DON’T ANSWER - CCIS General Description This feature permits a call to an unanswered station to be forwarded to a predesignated station or to an Attendant Console in another office, when the called station does not answer after a predetermined time period. Operating Procedure To set a Call Forwarding-Don’t Answer - CCIS from a Single Line Telephone: 1. Lift the handset and receive dial tone. 2. Dial the Call Forwarding-Don’t Answer feature access code and receive Feature Dial Tone. 3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 4. Dial the desired target station number and receive Service Set Tone. 5. Wait approximately five seconds and receive Service Set Tone. To cancel a Call Forwarding-Don’t Answer - CCIS from a Single Line Telephone: 1. Lift the handset and receive dial tone. 2. Dial the Call Forwarding-Don’t Answer cancellation code and receive Service Set Tone. To set a Call Forwarding-Don’t Answer - CCIS from an Attendant Console: 1. Press an idle LOOP key. 2. Dial the Call Forwarding-Don’t Answer feature access code and receive Feature Dial Tone. 3. Dial the originating station number. 4. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 5. Dial the desired target station number and receive Service Set Tone. 6. Press the RELEASE key. To cancel a Call Forwarding-Don’t Answer - CCIS from an Attendant Console: 1. Press an idle LOOP key. 2. Dial the Call Forwarding-Don’t answer cancellation code and receive Feature Dial Tone. 3. Dial the origination station number and receive Service Set Tone. 4. Press the LOOP key. To set a Call Forwarding-Don’t Answer - CCIS from a Multiline Terminal; 1. Lift the handset or press the Speaker key and receive dial tone. 2. Press the Call Forwarding-Don’t Answer feature access key and receive Feature Dial Tone. 3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone. (This operation is required for a network using Open Numbering Plan.) 4. Dial the desired target station number and receive Service Set Tone.
CALL FORWARDING - DON’T ANSWER - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 24 NDA-24272, Issue 1.0 5. Wait approximately five seconds and receive Service Set Tone. The LED lights. The LCD shows: 6. Replace the handset or press the Speaker key. To cancel a Call Forwarding-Don’t Answer - CCIS from a Multiline Terminal: 1. Lift the handset or press the Speaker key and receive dial tone. 2. Press the Call Forwarding-Don’t Answer feature access key. The LCD shows: 3. Dial “*” and receive Service Set Tone. The LED of the associated feature key will go out. The LCD shows: 4. Replace the handset or press the Speaker key. Service Conditions 1. This feature may be set and canceled by a station user or an Attendant in the same switching office. 2. Stations can be allowed or denied this feature by to Class Of Service - Individual programming in system data. 3. A station programmed for access to Call Forwarding-Don’t Answer - CCIS is automatically allowed Call Forwarding-Busy Line - CCIS. 4. If separate access codes are programmed into system data for Call Forwarding-Don’t Answer CCIS and Call Forwarding-Busy Line - CCIS, separate feature access keys must be programmed on Multiline Terminals to equip them with both features. 5. A maximum number of 240 stations can set Call Forwarding (including-All Calls, -Busy Line, -Don’t Answer - CCIS) across CCIS simultaneously. 6. Call Forwarding-Don’t Answer - CCIS can be provided on either a Tenant or an individual basis. 7. Individual Call Forwarding-Don’t Answer - CCIS supersedes Tenant-basis Call Forwarding. 8. Call Forwarding-Don’t Answer - CCIS is applicable to Consultation Hold - All Calls - CCIS and Call Transfer - All Calls - CCIS. 9. Call Forwarding on a system basis allows direct incoming trunk calls which encounter a don’t answer condition to be forwarded to a predetermined station or the attendant console. Forwarding station number Series III Series E SET XXXX (TIME DISPLAY)SET XXXX (TIME DISPLAY) Series III Series E FDN YYY CF NANS YYY (TIME DISPLAY) (TIME DISPLAY) Series III Series E CNCL CANCEL (TIME DISPLAY) (TIME DISPLAY)
CALL FORWARDING - DON’T ANSWER - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 25 10. The operator answering a Call Forwarding call can identify the called station number on the Attendant Console display if the calling party line is a trunk. 11. When the Attendant extends a call to a station in the same switching office which has set Call Forwarding- Don’t Answer - CCIS, the called station will ring for 30 seconds. If, after this time the call has not been answered, Automatic Recall is activated. If desired, this timing can be changed through the Variable Timing Parameter feature. 12. When the Attendant extends a call to a station in another switching office in the CCIS network, which has set Call Forwarding-Don’t Answer - CCIS, the call will be forwarded if the called station does not answer within a predetermined time period. 13. If any of the restriction features listed below are active for the designated station, call forwarding to that station should not be allowed. It should be noted that a non-restricted station can activate call forwarding to the stations below, but incoming trunk calls that are forwarded will not be completed (intercept arrangements will apply). Fully Restricted Station Inward Restricted Station 14. If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings at the idle station. If all members of the group are busy, the call remains in queue until a member becomes available. 15. Non-controlling ACD/UCD stations can activate Call Forwarding-Don’t Answer - CCIS. Only calls to the extension number are forwarded. 16. Call Forwarding-Don’t Answer - CCIS to an Attendant will continue to ring the called station when the system is in Night mode. 17. When the Call Forwarding-Don’t Answer - CCIS feature is in effect, if the forwarding station is idle and the designated station is busy, the forwarding station continues to ring beyond the no answer time period. 18. Call Forwarding can be used from any number of forwarding stations to the same designated station. 19. When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to identify the call as a forwarded call. 20. When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the designated station. 21. When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is the forwarding station. 22. When a call is forwarded through CCIS by Call Forwarding-All Calls/-Busy Line/-Don’t Answer, the kind of Call Forwarding and the station number which is setting the service can be indicated on the LCD of the forwarding destination Multiline Terminal. PBX-APBX-B STATION /TRUNKCCIS STATION 2000Kind of Call Forwarding Call Forwarding-All Calls/ /Busy Line/Don’t Answer. Call is forwarded from Station 2000 byand station number “2000” are indicated on LCD.
CALL FORWARDING - DON’T ANSWER - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 26 NDA-24272, Issue 1.0 23. When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station number of UCD Group is indicated. PBX-APBX-B STATION /TRUNKCCIS STATION 2000 Kind of Call Forwarding Call Forwarding-All Calls/ /Busy Line/Don’t Answer. Call is forwarded from Station 2000 by and station number “3000” are indicated on LCD. STATION 3001STATION 3000 CF/UCD
CALL FORWARDING - INTERCEPT - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 27 CALL FORWARDING - INTERCEPT - CCIS General Description This feature allows calls to an inoperative number, through a CCIS trunk, to be intercepted and automatically routed to a recorded announcement informing the caller that an inoperative number was dialed and giving the Listed Directory Number for information. Operating Procedure No manual operation is required once this feature has been programmed in system data. DIGITAL ANNOUNCEMENT B:4567 C:6789Satellite Office Tributary Office Public Main Office Network TRUNK CARD Public Network
CALL FORWARDING - INTERCEPT - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 28 NDA-24272, Issue 1.0 Service Conditions 1. This feature requires a Digital Announcement Trunk Card (DAT). 2. This feature is provided on a system basis. 3. Calls to restricted codes will receive reorder tone. 4. Only one common message can be provided for the different intercept conditions. 5. The following call conditions are routed to Call Forwarding - Intercept - CCIS: Vacant level Unassigned station number
CALL FORWARDING - OVERRIDE - CCIS NEAX2000 IVS2 CCIS Features and Specifications NDA-24272, Issue 1.0 Page 29 CALL FORWARDING - OVERRIDE - CCIS General Description This feature allows a target station user (Station A) to call a station (Station B) which has Call Forwarding - All Calls - CCIS set. Operating Procedure No manual operation is required. Service Conditions 1. This feature is allowed to all stations in the system, except Attendant Console(s). 2. Any station which has set Call Forwarding - All Calls - CCIS can activate any feature, if the station is allowed the feature, via Class of Service.
CALL TRANSFER - ALL CALLS - CCIS NEAX2000 IVS2 CCIS Features and SpecificationsPage 30 NDA-24272, Issue 1.0 CALL TRANSFER - ALL CALLS - CCIS General Description This feature allows a station user to transfer incoming or outgoing Central Office, intra-office and inter-office calls to another station in the CCIS network, without Attendant assistance. Operating Procedure To transfer a call in progress from a Single Line Telephone: 1. Press the hookswitch momentarily and receive Feature Dial Tone. 2. Dial the third party and receive ringback tone. 3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation Hold - All Calls - CCIS. When the station user hangs up, the first and third parties will automatically be connected. To transfer a call in progress from a Multiline Terminal: 1. Press the Transfer key and receive Feature Dial Tone. 2. Dial the third party and receive ringback tone. 3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation Hold -ALL Calls -CCIS. When the station user hangs up, the first and third parties will automatically be connected. Service Conditions 1. When Trunk-To-Trunk Connection is provided, an incoming or outgoing network or Tie Line call may be transferred to an outgoing network trunk, provided that the trunk can provide release supervision. The station user who transfers the call gives line control to the two remaining parties upon hanging up. Therefore, if the trunk is loop-start, Call Transfer - All Calls - CCIS from trunk to trunk will not function when loop release supervision is not provided. 2. The linking sequence between switching offices in the CCIS network is shown in the following diagrams (Figure 6).