NEC Neax 2000 Ivs2 Ccis Features And Specifications

							MULTIPLE CALL FORWARDING - DON’T ANSWER - CCIS
NEAX2000 IVS2 CCIS Features and Specifications  
NDA-24272, Issue 1.0  Page 81
MULTIPLE CALL FORWARDING - DON’T ANSWER - CCIS
General Description
This feature allows the last hop of a Multiple Call Forwarding - Don’t Answer sequence to be forwarded over a
CCIS network to a station in another office.
Operating Procedure
To set Call Forwarding - Don’t Answer - CCIS from a Single Line Telephone:
1. Lift the handset and receive dial tone.
2. Dial the Call Forwarding - Don’t Answer feature access code and receive Feature Dial Tone.
3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive Service Set Tone.
5. Wait approximately five seconds and receive Service Set Tone.
To cancel Call Forwarding - Don’t Answer - CCIS from a Single Line Telephone:
1. Lift the handset and receive dial tone.
2. Dial the Call Forwarding - Don’t Answer cancellation code and receive Service Set Tone.
To set Call Forwarding - Don’t Answer - CCIS from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - Don’t Answer feature access code and receive Feature Dial Tone.
3. Dial the originating station number.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the outgoing trunk access code and receive a single burst of Service Set Tone.
5. Dial the desired target station number and receive Service Set Tone.
6. Press the RELEASE key.
To cancel Call Forwarding - Don’t Answer - CCIS from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - Don’t Answer cancellation code and receive Feature Dial Tone.
3. Dial the originating station number and receive Service Set Tone.
To set Call Forwarding - Don’t Answer - CCIS from a Multiline Terminal:
1. Lift the handset or press the Speaker key, and receive dial tone.
2. Press the Call Forwarding - Don’t Answer feature key and receive Feature Dial Tone.
3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive Service Set Tone.
5. Wait approximately five seconds and receive Service Set Tone. The LED lights and the LCD shows: 
						

							MULTIPLE CALL FORWARDING - DON’T ANSWER - CCIS
 NEAX2000 IVS2 CCIS Features and SpecificationsPage 82 NDA-24272, Issue 1.0
6. Replace the handset or press the Speaker key.
To cancel Call Forwarding - Don’t Answer - CCIS from a Multiline Terminal:
1. Lift the handset or press the Speaker key, and receive dial tone.
2. Press the Call Forwarding - Don’t Answer feature key. The LCD shows:
3. Dial “*” and receive Service Set Tone. The LED of the associated feature key will go out. The LCD shows:
4. Replace the handset or press the Speaker key.
Service Conditions
1. Multiple Call Forwarding - Don’t Answer - CCIS service can be forwarded as many times as desired. The
call will stop forwarding when it terminates to an Attendant Console or to a station that is not assigned this
feature.
2. When a station encounters a Call Forwarding - Don’t Answer - CCIS condition and the forwarded to station
(in the same office) is busy, the system will check the status of the forwarded to busy station at intervals of
approximately ten seconds.
3. Multiple Call Forwarding - Don’t Answer - CCIS service can be utilized by the following incoming calls:
 Intra - Office
 Direct Inward Dialing (DID)
 Direct-In Termination (DIT)
 Night Connection
 Hot Line
4. If a station transfers a call to another station with Call Forwarding - Don’t Answer - CCIS service and
releases from the connection, Recall will override Call Forwarding - Don’t Answer - CCIS if the call is
unanswered after a predetermined time.
5. Multiple Call Forwarding - Don’t Answer - CCIS will not be activated if the calling party encounters a busy
station that has activated Call Forwarding - Busy - CCIS service.
SET             XXXX                            SET             XXXX
     (TIME DISPLAY)                             (TIME DISPLAY)
Forwarding Station Number Series III Series E
FDN             XXXX                            CF NANS             XXXX
     (TIME DISPLAY)                             (TIME DISPLAY)
Series III Series E
        CNCL                                                 CANCEL
    (TIME DISPLAY)                             (TIME DISPLAY)       
Series III Series E 
						

							MULTIPLE CALL FORWARDING - DON’T ANSWER - CCIS
NEAX2000 IVS2 CCIS Features and Specifications  
NDA-24272, Issue 1.0  Page 83
6. If a station is Call Forwarding - Don’t Answer - CCIS to another station in a different tenant and that station
is Call Forwarding - Don’t Answer - CCIS to the Attendant Console, the calling station (via CCIS) will be
connected to the called station’s Attendant Console.
7. For Multiple Call Forwarding - Don’t Answer - CCIS service, the display on a Multiline Terminal will show
the terminating station number for the calling party. For the terminating station, the display on the Multiline
Terminal will show the forwarded from station number and the calling party number (station or trunk).
8. When Multiple Call Forwarding - Don’t Answer - CCIS is used, the following conditions exist:
a. Station A calls Station B. Station B is set to Multiple Call Forwarding - Don’t Answer - CCIS from 
Station C to Station G. Multiple Call Forwarding - Don’t Answer - CCIS occurs to Station G. Refer to 
the first diagram on the next page.
b. Station A calls Station B. Station B is set to Multiple Call Forwarding - Don’t Answer - CCIS from
Station C to Station F. Station F is Call Forwarded - Don’t Answer - CCIS to station G. Multiple Call
Forwarding - Don’t Answer - CCIS does not occur to Station G. If Station F is idle, Station F will ring
beyond the expiration of the Don’t Answer Timer. Refer to the second diagram of Figure 17. 
						

							MULTIPLE CALL FORWARDING - DON’T ANSWER - CCIS
 NEAX2000 IVS2 CCIS Features and SpecificationsPage 84 NDA-24272, Issue 1.0
Figure 17  Multiple Call Forwarding - Don’t Answer (1 of 2)
Figure 17  Multiple Call Forwarding - Don’t Answer (2 of 2)
CALLING STATION
CCIS NETWORK
IDLEFG
Office AOffice B
CALL FORWARDING -  ALL CALLS SET
D BE
C
A
BE
C
A
CALLING STATION
CCIS NETWORK
IDLEF
G
Office B
Office A
CALL FORWARDING IS SET,  BUT FORWARDING DOES NOT OCCUR
CALL FORWARDING -  ALL CALLS SET
D 
						

							NIGHT CONNECTION - FIXED - CCIS
NEAX2000 IVS2 CCIS Features and Specifications  
NDA-24272, Issue 1.0  Page 85
NIGHT CONNECTION - FIXED - CCIS
General Description
This feature routes calls normally directed to the Attendant Console to a preselected station in another office,
through the CCIS network, when the Night mode has been entered.
Operating Procedure
To answer a Night Connection - Fixed - CCIS call:
1. An incoming call to the Attendant Console in Night mode is automatically transferred to a preselected Night
Connection station belonging to a different office.
2. The calling party hears ringback tone.
3. Ring signal is sent to the Night Connection station.
4. The Night Connection station lift the handset to answer the incoming call.
Service Conditions
1. The night stations to which calls are routed are designated by Speed Calling - System.
2. There is a maximum of 100 destination stations.
3. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
4. Destination stations can be part of a Hunt Group.
5. A destination station can be changed using the Call Forwarding - All Calls - CCIS feature.
6. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
7. If the called station does not answer after a predetermined time, the incoming call (without release signal)
is automatically cut off. 
						

							NIGHT CONNECTION - FLEXIBLE - CCIS
 NEAX2000 IVS2 CCIS Features and SpecificationsPage 86 NDA-24272, Issue 1.0
NIGHT CONNECTION - FLEXIBLE - CCIS
General Description
This feature provides an inter-office night connection service, via the CCIS network, when the calling station
and the night station belong to different offices.
Operating Procedure
To set Night Connection - Flexible - CCIS:
1. The Attendant or fixed night station user in the destination office sets Call Forwarding - All Calls - CCIS to
a station in another office.
To answer Night Connection - Flexible - CCIS calls:
1. In the Night mode, incoming calls to the Attendant Console are automatically transferred to a preselected
Night Connection station belonging to a different office.
2. The calling party hears ringback tone.
3. Ring signal is sent to the Night Connection station.
4. The Night Connection station lift the handset to answer the incoming call.
Service Conditions
1. The night stations to which calls are routed via this service are designated by Night Connection - Fixed and
Call Forwarding - All Calls - CCIS.
2. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
3. Destination stations can be part of a Hunt Group.
4. Destination stations are assigned on a flexible basis via the Call Forwarding - All Calls - CCIS feature.
5. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
6. If the called station does not answer after a predetermined time, the incoming call (without release signal)
is automatically cut off. 
						

							OUTGOING TRUNK QUEUING - CCIS
NEAX2000 IVS2 CCIS Features and Specifications  
NDA-24272, Issue 1.0  Page 87
OUTGOING TRUNK QUEUING - CCIS
General Description
This feature allows a CCIS network station, upon encountering an all trunk busy signal, to dial a specified access
code and enter a first-in, first-out queue. As soon as a CCIS trunk becomes available, stations in the queue will
be called back on a first-come, first-served basis.
Operating Procedure
To activate Outgoing Trunk Queuing - CCIS:
1. Dial the trunk access code and receive dial tone.
2. Dial the desired number and receive busy tone.
3. Press the hookswitch momentarily and receive Feature Dial Tone.
4. Dial the Outgoing Trunk Queuing - CCIS feature access code and receive Service Set Tone.
5. Replace the handset.
To cancel Outgoing Trunk Queuing - CCIS:
1. Dial the Outgoing Trunk Queuing - CCIS cancellation code and receive Service Set Tone.
Service Conditions
1. When an outgoing trunk becomes available, the users station will ring for 30 seconds. If not answered
within that time, the station will automatically be dropped from the queue.
2. The system will automatically dial out the called subscriber number when the handset is lifted.
3. Individual stations can only initiate one Outgoing Trunk Queue - CCIS at a time. Subsequent attempts will
result in reorder tone.
4. Stations may be allowed or denied by Class Of Service - Individual.
5. This feature is allowed from a station without a held call.
6. This feature is not available for an Attendant Console.
7. The maximum number of simultaneous Outgoing Trunk Queues is 32.
8. Call Pickup Group cannot be used to answer a call directed to another station using the Outgoing Trunk
Queuing feature.
9. Outgoing Trunk Queuing is common to all the Central Office type trunks (DDD, FX, WATS, etc.) in the
system.
10. The Outgoing Trunk Queuing callback will return to the originating station, not the Call Forwarding
terminating station.
11. Account Code information can be recorded on the Station Message Detail System (SMDR) when used in
conjunction with Outgoing Trunk Queuing - CCIS.
12. This feature is not available under the following conditions: 
						

							OUTGOING TRUNK QUEUING - CCIS
 NEAX2000 IVS2 CCIS Features and SpecificationsPage 88 NDA-24272, Issue 1.0
 When a station user in the system encounters a situation where all the outgoing trunks from another
switching office (connected through CCIS) are busy.
 When a station user in another switching office (connected through CCIS) encounters a situation where
all the outgoing trunks from the system are busy.
13. If a station user dials a station in another office, via CCIS, and encounters a situation where all the CCIS
trunks are busy, the system can automatically provide an alternate route employing the Least Cost Routing
(LCR) feature. 
						

							PAGING ACCESS - CCIS
NEAX2000 IVS2 CCIS Features and Specifications  
NDA-24272, Issue 1.0  Page 89
PAGING ACCESS - CCIS
General Description
This feature provides dial access to paging equipment from an Attendant Console or a station, through the CCIS
network.
Operating Procedure
To access paging equipment through CCIS:
1. Lift the handset and receive dial tone.
2. Dial the Paging feature access code.
3. The connection to paging equipment is established.
Service Conditions
1. Amplifiers and speakers must be provided by the customer.
2. One trunk circuit from a Central Office Trunk (COT) circuit card is required for each Paging Access.
3. Where Tenant Service is provided, separate access codes and hardware should be provided for each tenant.
4. A maximum of three digits can be used for the Paging feature access code. 
						

							RESTRICTION FROM OUTGOING CALLS - CCIS
 NEAX2000 IVS2 CCIS Features and SpecificationsPage 90 NDA-24272, Issue 1.0
RESTRICTION FROM OUTGOING CALLS - CCIS
General Description
This feature automatically restricts users of preselected stations from placing outgoing calls and/or certain
miscellaneous trunk calls through CCIS, without Attendant assistance.
Operating Procedure
No manual operation is required.
Service Conditions
1. The restricted station will automatically receive reorder tone upon attempting to place a restricted outgoing
call.
2. This feature is programmed in system data from the Maintenance Administration Terminal (MAT) or
Customer Administration Terminal (CAT).
3. Non-restricted stations within the system can use the Call Transfer - All Calls feature for outgoing calls to
stations restricted by this feature.
4. Refer to the Class Of Service - Individual and Day/Night Class Of Service Features and Specifications for
further details.
5. Station line access to a given trunk group is controlled by assigning a Route Restriction Class (RSC) to each
line. There can be a maximum of eight different RSCs (1-8) per system, each of which can be programmed
to restrict an assigned station from none, one, or more than one trunk route (maximum of 64 trunk routes).
6. Call Transfer - All Calls: If a restricted station user calls another station, the called station cannot use the
Call Transfer feature to connect the calling station to a trunk route to which the restricted station is denied
dial access. If a transfer is attempted, the second party station is rung back.
7. Tie Line Access: If the station user accesses a tie line trunk to a distant office (outside the CCIS network),
access to outside exchanges can only be controlled by the distant office.
8. Conference: If a restricted station user calls another station, the called station cannot add on an outside
exchange party via a trunk route in which the restricted station is denied dial access. An attempt to add on
will result in a split connection, via switch hook flash.
9. Night Service: Restrictions can be changed for a given station when the system is in the Night mode of
operation.