NEC EliteMail Vms/Elitemail Limited Technician Guide
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Issue 3 EliteMail VMS/EliteMail Limited 6Glossary Message Box Integration The NEC telephone system can transfer calls directly to an extension and/or the subscriber voice mailbox when the extension is ring-no- answer or busy. Message Delivery The system calls the subscriber to indicate new messages. The subscriber must enter a Personal ID to hear the messages. Message Group A collection of subscribers and/or guests that receive a common message left by a subscriber. Refer to Broadcast distribution,...
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EliteMail VMS/EliteMail Limited Issue 3 Glossary 7 One-Key Dialing Allows the caller to enter a single touchtone digit instead of a full System ID during a subscriber or transaction box greeting. This feature lets you offer callers a menu of choices during a greeting. One-key dialing options must be programmed individually for each subscriber and transaction box. One-Way Message A message left by an outside caller for a particular subscriber. Opening Greeting The greeting the system plays when it first...
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Issue 3 EliteMail VMS/EliteMail Limited 8Glossary Personal Secretary Ensures every important call for a subscriber is answered. If the subscriber is unavailable, callers can be routed to another extension automatically or can make a menu selection to choose where to route the call. Port A telephone channel or line coming into the system. Private Group A private message group belongs to a single subscriber, called the group owner. Only the group owner may leave messages for other group members. Group...
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EliteMail VMS/EliteMail Limited Issue 3 Glossary 9 Screening Options Call transfer options that the subscriber can turn on and off by telephone. This field may or may not include call screening codes (e.g., C, I, M, or S). Spelled Name The name or three-character sequence that is displayed in the Name field of the Personal Directory page, transaction box page, voice detect box page, or groups page. Callers with letters on their touchtone keypad can select the person or box by spelling the first three...
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Issue 3 EliteMail VMS/EliteMail Limited 10Glossary Voice Detect A special box that allows callers to say Yes to answer a question. Voice Field A field for recording prompts, recorded names, or greetings. Voice Mail A general term for messages recorded digitally over the telephone by one person to communicate with another person or persons. Voice Name The recorded name of a subscriber, guest, operator or transaction box. The system plays the voice names (recorded names) in prompts that require...