Mitel SX 200 ML PABX Instructions Guide
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Page 81
Features Attendant Paging Access Description The attendant can access a paging zone or zones by using the PAGE key on the attendant console. Pressing the PAGE key connects the console handset directly to the zones of the paging equipment programmed for default access for the console. This overrides any extension announcement in progress. The attendant can alternatively access the paging circuit by dialing the associated access code followed by a digit 0 - 9 for the zone required (0 accesses all...
Page 82
Features Description Operation Assign an access code to Feature 13 (Paging Access to Specific Zones) in CDE Form 02 (Feature Access Codes) for access to zones other than the default zones. To connect to the default paging zone, hold down the PAGE key. The connection remains until the PAGE key is released. To connect to a paging zone other than the default zone, dial the ‘Paging Access To Specific Zones’ access code, followed by the desired paging zone number (l-9). While the console’s default...
Page 83
Features Operation If paging the default paging zone: . Put the calling party on hold using one of the console HOLD slots. - When the attendant presses the PAGE key, the console displays the access code assigned to Feature 16 followed by two digits that identify the console, followed by n. The “n” digit represents the hold slot number. The attendant should learn the Hold Pickup Access code; it is not displayed when specific zone paging is used. l Page the second party, specifying the displayed...
Page 84
Features Description l The RING AGAIN softkey does not appear for a serial trunk call that recalls back to the console (however it recalls). l A serial call that is released to a subattendant will not have its recall point changed to the subattendant telephone; see Subattendant. l Enabling serial call clears any previous serial call setting by another console and any recall point set up to any other device; see Recall. l Serial calls appear at the RECALL call position at the console; see...
Page 85
Features Conditions This softkey only appears when the attendant console is connected to a multi-party call and the destination party can be put on Consultation Hold. Programming None. Operation Press the SOURCE softkey - the console is connected to the source party and the destination party is put on consultation hold. Attendant Timed Recall n $ z Description This feature automatically alerts the attendant when a call extended through 3 the console or a call held at the console has not been...
Page 86
Features Description Attendant Tone Signaling Description The attendant console usually does not transmit DTMF tones. Applications such as voice mail, however, may require the attendant to transmit tones. The attendant tone signaling feature allows the console to transmit DTMF tones during a call. Conditions The following conditions apply to this feature: l The TONES ON/OFF softkey does not appear if the Attendant is receiving an Audible Lockout Alarm (if enabled). l The tones remain on unless...
Page 87
Features Attendant Transfer To CamDon Description This feature allows the attendant to connect calls to a busy extension, hunt group or trunk group for automatic completion when the called busy party becomes free. The attendant itself cannot camp on but can transfer calls into campon; see Campon. For details of recall from campon, see Recall. Conditions The following conditions apply to this feature: Programming Operation l Calls that are not completed within the campon time-out will recall;...
Page 88
Features Description l Recalls to a console can be answered from any other console that the console is allowed to connect with. Form 05 (Tenant Interconnection Table) specifies which tenant groups may be connected together. Programming Enable COS Option 320 (Transparent Multi-Console Operation) for each console within this tenant that is to be a member of the group. Assign access codes to the Dial 0 entry in CDE Form 19 (Call Rerouting Table) for the tenant of the caller. To have the calls ring...
Page 89
Features To return a trunk to service, perform the following procedure: l Press the FUNCTION key. l Press the ATT FUNCTION softkey. l Press the TRUNKS softkey. l Enter trunk number. l Press the BUSY OUT softkey. l Press the CLEAR softkey. Attendant Trunk Group Status Display Description This feature allows the attendant to check the status of the PABX trunk groups. An attendant can display the status of all 50 trunk groups, although a maximum of 20 trunk groups are shown in each screen...
Page 90
Features Description Auto-Answer Description When the Auto-Answer feature is active, incoming calls ring briefly, then the set answers the call in Handsfree mode; see Han&free Operation. When the caller hangs up, a short burst of tone is heard over the SUPERSETtelephone’s speaker and the set goes idle. Call origination is not affected. This feature is available on SUPERSET 470, SUPERSET 420, and SUPERSET 430 telephones. Conditions 2-50 The following conditions apply to this feature: l A...