Mitel SX 200 ML PABX Instructions Guide

Features 
Programming 
Enable COS Option 600 SUPERSET (Auto-Answer) in the telephone’s 
cos. 
To provide access code activation of Auto-Answer, program a Feature 02 
(Auto-Answer) access code in CDE Form 02 (Feature Access Codes). 
To provide feature key activation of Auto-Answer at SUPERSET 470, 
SUPERSET 420, or SUPERSET 430 telephones, program an 
AUTO-ANSWER feature key. (See Feature Keys.) 
To enable Auto Answer for a SUPERSETtelephone that is equipped with 
a headset, enable COS Option 600...

Features Description 
Auto-Hold 
Description 
A SUPERSETtelephone user automatically places a call on hold when 
another Line Select or Speedcall key on the telephone is pressed. When 
this is not desirable, a COS option can be programmed which allows a call 
to be placed on hold only by pressing the HOLD key. 
Conditions The following conditions apply to this feature: 
l Auto-Hold is not available on SUPERSET 407+ telephones or on 
industry-standard telephones. 
l When this feature is disabled, calls...

Features 
Conditions Refer to the Automated Attendant Application Package. 
Programming The following System Options apply: 
l 106 - Automated Attendant 
l 59 - Receivers Reserved for Non-Auto-Attendant Use. 
Refer to the Automated Attendant Application Package. 
Operation None. 
Automatic Call Distribution (ACD) 
Description Automatic Call Distribution (ACD) is a method of distributing calls evenly 
among trained operators (Agents). Refer to the ACD TELEMARKETER 
Application Package, for more...

Features Description 
Automatic Number Identification (ANI) on Outaoina Trunks 
Description 
This feature is a mechanism that allows the PABX to identify a calling party 
on an outgoing trunk. The identifying information consists of the calling 
party’s extension number which is transmitted (tones or pulses) on the 
trunk, after the PABX has successfully dialed an external number on that 
trunk. 
Conditions The following conditions apply to this feature: 
l The far-end must provide answer supervision and...

Features 
On a SUPERSETconsole, the ANI and DNIS digits for an incoming call 
are displayed after the call is answered. The ANI digits appear where the 
trunk information is normally displayed; the DNIS digits overwrite the COS 
and COR fields on the console display. When ANI digits are not received, 
the trunk information is shown instead; when DNIS digits are not received, 
the COS and COR fields are visible. By default, ANI and DNIS numbers 
are not displayed. 
On SUPERSETdisplay telephones, the...

Features Description 
l On SUPERSETConsoles, tenant names and calling line identification 
displays take priority over ANI digits, and the following displays take 
priority over DNIS digits: 
- Intercept reasoning (FROM xxxx DND) 
- Forwarding information (FWD FROM xxxx). 
Programming Enable COS Option 811 (ANVDNIS Trunk) and disable COS Option 801 
(Incoming Trunk Call Rotary) for the trunk in Form 03. 
In Form 13, assign the ANVDNIS trunk with one of the following trunk circuit 
descriptors: 
l Tl E&M...

Features 
Automatic Route Selection (ARSI 
Description 
The Automatic Route Selection (ARS) feature package combines the 
concepts of standard ARS (selecting optimum call routes, inserting/deleting 
routing digits) and Toll Control (allowing/disallowing specific extensions the 
ability to make specific types of external/long distance calls). 
Conditions Also provided are: 
l a universal numbering plan capability, 
. 
six time-of-day zones, 
l three day zones for week days, and 
. 
overlap outpulsing....

Features Description 
SUPERSET 470 and SUPERSET 420 Telephones: 
To turn on background music: 
l Press the MUSIC feature key. The adjacent LCD indicator darkens. 
Music is heard through the set’s speaker. Adjust the set’s speaker 
volume as desired. This adjustment does not affect the handsfree 
speaker volume. 
To turn off background music: 
l Press the MUSIC feature key. The adjacent LCD indicator, which was 
dark, clears. 
SUPERSET 430 Telephones: 
To receive background music: 
l Press the MUSIC ON...

Features 
l If the extension originating the Broker’s Call hangs up with a party on 
hold, the held party recalls to the extension instead of being transferred 
to a third party (see Station Transfer Security). COS Option 403 (Trunk 
Recall Partial Inhibit) is an exception to this. 
l An extension with the Broker’s Call feature may access the Call Hold, 
Call Hold and Retrieve, and Paging features after flashing on a call. 
l COS Option 203 (Broker’s Call) and the following COS Options are 
mutually...

Features Description 
Broker’s Call With Transfer (Transfer With Privacy) 
Description 
The Broker’s Call With Transfer (Transfer With Privacy) is similar to the 
Broker’s Call feature but users are also able to transfer calls. A flash is 
interpreted as a Swap instead of an attempt to conference (see Broker’s 
Call). A conference cannot be formed by an extension that has Broker’s 
Call With Transfer enabled. However, unlike Broker’s Call, when the 
extension goes on-hook to transfer an extension, the...