Mitel SX 200 ML PABX Instructions Guide

Features 
Enter a NIGHT 1 routing point for the appropriate call types via CDE Form 
19 (Call Rerouting Table). 
Operation When the call arrives at the console, the timer for the Forward On No Answer 
is started. When the timeout occurs, the caller is routed to the appropriate 
answer point. 
Attendant Conference 
Description This feature allows the attendant to enter into a conference with the 
destination party and the source party of a call. The attendant may also 
initiate a 3-party conference call....

Features Description 
Attendant Console Display Language 
Description This feature allows the attendant to display the attendant console softkeys 
in English, French or Spanish. 
Conditions None. 
Programming None. 
Operation To change the softkey language: 
l Press the FUNCTION key. 
l Press the LANGUAGE softkey. 
l Press the softkey of the desired language. 
Attendant Console LCD Display 
Description 
The PABX continually displays the time of day on the right-hand portion of 
the status line of the...

Features 
l On hold information (Extension Number or Conference) of the calling 
party is provided if that party has a call on softhold. 
The system programmer can assign names to sets, classes of service, 
tenants, trunks and trunk groups; see Names. 
Conditions The following conditions apply to this feature: 
. 
. 
. A name must be programmed for the set. Names are programmed in 
CDE Form 09 (StationlSUPERSE TTelephones). Users of 
SUPERSET 420 and SUPERSET 430 telephones can program their 
name at...

Features Description 
Attendant Console LDN Kevs 
Description 
Each console has nine programmable listed directory number (LDN) 
positions. Each LDN position can be programmed as the answer point for 
a particular type of call. Each LDN key can be given a descriptive label, 
allowing the attendant to answer the call with an appropriate response. 
LDNs can appear at more than one console in a system to allow calls to 
be presented to specified consoles simultaneously. 
LDN’s may also appear at...

Features 
Attendant Console Lockout 
Description The attendant can enter an access code to restrict the capabilities of the 
attendant console. This prevents system tampering via the console during 
breaks, etc. When the console is locked out, the following restrictions take 
effect: 
. 
no outgoing trunk calls can be made. 
l there is no attendant function access. 
The attendant console can still be used to initiate internal calls, and to 
answer incoming trunk calls. 
Conditions 
The attendant can lock...

Features Description 
Operation To set Time-of-Day, perform the following procedure: 
l Press the FUNCTION key. 
l Press the ATT FUNCTION softkey. 
l Press the SET TIME softkey. 
l Enter the desired time. 
l Press the SET or PM softkey. 
To set date, enter the following in order: 
l Press the FUNCTION key. 
l Press the ATT FUNCTION softkey. 
l Press the SET DATE softkey. 
l Enter the desired date. 
l Press the SET softkey. 
Attendant Default Call Positions 
Description Three incoming call indicators are...

Features 
Attendant Destination (DEST) Key 
Description 
This feature allows the attendant to press a softkey (DEST) to speak to the 
destination party of a call, to SWAP between the destination and source 
parties or to SPLIT a conference call. 
The destination party’s extension number, COS, and COR are displayed 
on the second line of the console’s LCD display and the source party is put 
on consultation hold. 
See Attendant Call Splitting and Swapping. 
Conditions This softkey only appears when the...

Features Description 
Attendant Directed Paae 
Description 
This allows the attendant to page a specific key system telephone set via 
its telephone speaker. The connection is one-way audio, and is terminated 
when the paging party hangs up. Another party attempting to call a set that 
is being paged in this manner will receive busy tone. The paged party can 
answer the page as if it were a normal incoming call to the Intercom key. 
Conditions 
The following conditions apply to this feature: 
l A...

Features 
Programming 
Operation 
l Trunks cannot be accessed by “Attendant Function” if the console’s 
COS has COS Option 200 (Account Code, Forced Entry - External 
Calls) or COS Option 201 (Account Code, Forced Entry - Long Distance 
Calls) enabled. 
l When an LS/GS trunk is used as a dictation trunk, the M/MM leads are 
used to make the trunk busy while the tape is removed or the unit is 
powered down. If a console tries to access this type of busy trunk, only 
the EXIT softkey appears (the OVERRIDE...

Features Description 
Attendant DISA Code SetuD 
Description 
This option allows the attendant to change the Direct Inward System Access 
(DISA) security code (Feature 19) in CDE Form 02 (Feature Access Codes) 
that a DISA caller must dial to access the system. 
Conditions 
The following conditions apply to this feature: 
The DISA code cannot conflict with the numbering plan. 
The DISA code is limited to a maximum of five digits. 
The DISA code cannot be displayed. 
An attendant cannot delete the DISA...