Mitel SX 200 ML PABX Instructions Guide
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Page 101
Features SUPERSET 401+ Telephones: A normal 2-party call is established, and the extension user requires to consult a third party: l Press the FLASH key - dial tone is heard, and the second party is placed in consultation hold. l Dial the number of the third party and establish a private 2-party conversation. l To alternate between calls, press the FLASH key. l Hang up to connect both parties. Busy Lamp Field Description A Busy Lamp Field (BLF) on the Programmable Key Module (PKM), indicates...
Page 102
Features Description l Type the address (1, 2, or 3) of the desired PKM in the command line. l Select the ENTER softkey to display the Expand PKM Set Subform for the PKM. The Expand PKM Set Subform allows you to program the functions of the 30 available PKM keys. Keys 31 and 32 in the form are listed as RESERVED since the PKM only has 30 keys. l Move the cursor to the desired key. (See Figure 2-2 for numbering.) l Move the cursor to the TYPE column (use the TAB key if necessary). l Select the...
Page 103
Features Conditions This feature is available only on SUPERSET telephones. Programming None. Operation The calculator feature operates as follows: l Press SUPERKEY. l Press CALCULATOR softkey. l Press SUPERKEY when completed. Call Forwarding Description Call Forwarding allows a user to forward calls from the normal extension to an alternate destination. The user may establish call forwarding for many reasons. Call Forwarding is set up by the extension, or by an attendant console, subattendant,...
Page 104
Features Description Condition Codes To Be Dialed Following Feature Access Codes 03 - 05 After dialing a feature access code, the user must dial the condition code to identify the condition under which the call is to be forwarded. This does not apply for Call Forward - I’m Here and Cancel I’m Here. l 1 - Always (Unconditionally) l 2 -Busy l 3 - No Answer l 4 - Busy or No Answer Two examples of call forwarding from an extension are: Internal calls are to be forwarded to 1701 when External calls...
Page 105
Features . . . March 1997 Forwarding is ignored when callbacks are honored, except when Call Forwarding - No Answer is programmed and enabled. No forwarding is done if the caller is the attendant, and the forwarding destination is the Dial 0 access code, and the forwarding destination is the calling attendant itself or an LDN. This restriction on the Dial 0 access code applies for both the first and second hop of call forwarding. If an extension is a member of a hunt group and has forwarding...
Page 106
Features Description . . . 2-66 If forwarding is activated but for some reason the forwarding is not done, the call continues as if forwarding was not active. If the call forward -don’t answer timer expires and no forwarding is performed, the recall no answer timer is started; see Recall. Calls forwarded to a speedcall or abbreviated dial number are treated as an external call by the system even if the entry is an internal destination. For SUPERSET display telephones and the console, the...
Page 107
Features Programming Assign access codes to the desired types of forwarding in CDE Form 02 (Feature Access Codes): l Feature Access Code 03 (Call Forwarding - All Calls) * l Feature Access Code 04 (Call Forwarding - Internal Only) ** l Feature Access Code 05 (Call Forwarding - External Only) ** l Feature Access Code 06 (Call Forwarding - I’m Here) l Feature Access Code 07 (Call Forwarding - Cancel I’m Here) * Available only if COS Option 260 (Internal / External Split Call For- ward) is...
Page 108
Features Description Call Forwarding - Busy Description This feature forwards all calls when the extension is busy. While the extension is idle, calls may be made and received normally. Conditions The following conditions apply to this feature: l Refer to conditions listed under the heading, Call forwarding. l A telephone in Do Not Disturb is considered busy for forwarding. Programming Enable COS Option 206 (Call Forwarding - Busy) in the extension’s COS. Ensure Feature Access Code 03 (Call...
Page 109
Features SUPERSET 410 Telephones: To program Call Forwarding - Busy: l Follow the same procedure as for industry-standard telephones; it is also possible to dial the codes and extension destination directly on the keypad and then press the SPEAKER ON/OFF key to go on-hook. To activate or deactivate forwarding already programmed: l Press the CALL FORWARD feature key, if programmed. The LCD indicator is dark (activated) to indicate forwarding active, clear to indicate not active. SUPERSET 420...
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Features Description To program Call Forwarding - Busy (split forwarding disabled): . . . . Press SUPERKEY. Press the NO softkey until CALL FORWARDING? appears in the display. Press the YES softkey. The display shows the current forwarding type and destination, if programmed. Press the CHANGE softkey. Press the PROG softkey. Press the NO softkey until WHEN SET’S BUSY? appears in the display. Press the YES softkey. Enter the destination number. If an invalid number is entered, the display...