Mitel SX 200 ML PABX Instructions Guide

Features 
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. EXTERNAL CALLS? appears in the display. 
Press the CHANGE softkey. The current call forwarding setting for 
external incoming calls is displayed. 
Press the TURNOFF softkey. 
Press SUPERKEY to return to normal display. 
To deactivate internal forwarding using the softkeys: 
Press SUPERKEY. 
Press the NO softkey until CALL FORWARDING? appears in the 
display. 
Press the YES softkey. 
EXTERNAL CALLS? appears in the display. 
Press the NO softkey. INTERNAL CALLS?...

Features Description 
l Press the CHANGE softkey. 
l Press the PROGRAM softkey. 
l Press the NO softkey until the desired call forwarding type appears in 
the display. When the desired type is displayed, press the YES softkey. 
l Enterthe destination number. If an invalid number is entered, the display 
shows INVALID. Use the t softkey to back space and erase the entry. 
l Press the SAVE softkey. The type of forwarding, the forwarding 
destination, and an * appear momentarily in the display. Call...

Features 
l Pressing the SUPERKEY moves the user back to the idle set display. 
If either internal or external forwarding is enabled (SAVE/ON), cFWD 
ON> appears in the top right corner if the SAVE/ON softkey was pressed 
for either internal or external forwarding. 
Call Forwarding - Display Prime as Forwarder 
Description This feature displays either the forwarder’s prime line or the logical line on 
theforwardee’s set display. If COS Option 258 (Display.Prime as Forwarder) 
is enabled, the prime line...

Features Description 
Programming 
Operation 
l The conditions which apply to Call Fonvard - No Answer also apply to 
this feature. 
l The feature applies only to prime line (or intercom line) calls, and only 
to calls which can normally be forwarded (i.e., not callbacks or 
wake-ups, etc.). 
The following programming is required: 
l For SUPERSET 410, SUPERSET 420, and SUPERSET 430 
telephones, program call forwarding as described in Call Forwarding. 
l To activate this feature from a SUPERSET 470...

Features 
l When the call is parked, the timer for COS Option 254, Call Hold Recall 
Timer is started. 
l When the Call Hold Recall timer times out, the industry-standard 
telephone audibly starts to ring. Forwarding on the extension is ignored 
and the timer for COS Option 115 (Attendant Timed Recall - No Answer) 
is started. Music or silence continues for the parked party. When the 
Recall No Answer timer expires, recall handling is done; see Recall. 
Programming Assign an access code to Feature 33...

Features Description 
Callback No 
Answer allows a user, after dialing an extension which does 
not answer, to have the call completed later after the called party uses the 
telephone. The system continuously monitors the originating set or console 
and the called set. When the called set goes off-hook and then returns to 
idle, the callback is handled in the same way as Callback Busy. 
Up to 100 Callback requests may be active within the system at any time; 
however, a maximum of only 25 ARS callbacks...

Features 
prevent them from ringing during the callback. If the prime line has 
Multiline appearances, they remain unchanged. 
l A callback only rings a SUPERSETor industry-standard telephone if 
the set and the prime line are available. 
Programming None. 
Operation None. 
Callback - Busy 
Description 
Conditions 
Programming 
Operation 
March 1997 
The Callback - Busy feature allows a user who has encountered a busy 
telephone, hunt group, or trunk group to have the call completed when the 
required...

Features Description 
l Go off-hook - ringback or audio for ARS dialing is heard. 
l The required extension rings or the trunk is seized. 
Note: You can also follow the steps given for industry-standard telephones to set a 
Callback - Busy on SUPERSET telephones. 
SUPERSET 420 Telephones: 
The called extension, hunt group or trunk group is busy. To set a callback: 
l Press the CALLBACK softkey - if you’re off-hook, dial tone is returned; 
if you’re using handsfree operation, the set goes idle. CALLBACK...

Features 
For feature key activation of callback on a SUPERSET 470 telephone, 
program a CALLBACK feature key. (See Feature Keys.) 
Operation Operation varies depending upon the type of telephone as described below. 
Industry-standard and SUPERSET 407+ Telephones: 
The called extension does not answer. To set a callback: 
l Hang up. 
l Go off-hook again. 
l Dial the Callback - No Answer access code. 
l Dial the unanswered set’s extension number. Dial tone is returned. Your 
set is available for normal...

Features Description 
Call Rerouting 
Description 
This feature provides flexibility for the routing of incoming calls, attendant 
access, call interception, and routing for various features. Different types 
of calls can be routed to different answering points in DAY, NIGHT 1, and 
NIGHT 2 service for each tenant. You program the call rerouting answering 
points in CDE Form 19 (Call Rerouting Table). Refer to Form 79 - Call 
Rerouting Table in the Customer Data Entry Practice, for a list of the call...