Mitel SX 200 ML PABX Instructions Guide

2 Features 
This section of the practice describes the features which apply to the PABX. 
Some features are available to all devices, while others are available to specific devices 
such as extensions, datasets, consoles, trunks, or SUPERSETtelephones; certain 
features are available only with specific software releases. Throughout the text, specific 
descriptions are provided where required. 
Abbreviated Dial 
Description The Abbreviated Dial feature allows trunks and extensions to be accessed 
by...

Features Description 
l Through the Automated Attendant feature, all devices can directly dial 
abbreviated dial numbers. 
l Confidential numbers can only be viewed from CDE or by consoles with 
COS Option 110 (Attendant Abbreviated Dial Confidential Number 
Display) enabled. 
l Access to abbreviated dial numbers is available to: inter-flow points in 
ACD paths, and automated attendant default destinations. 
l Abbreviated dial numbers dialed after automatic route selection (ARS) 
leading digits will be...

Features 
Account Codes 
Description Account codes are typically used to charge the cost of outgoing trunk calls 
to departmental cost centers or project accounts. The account code can 
be optional or mandatory, and appears on all station message detail 
recording (SMDR) records. An account code can apply to both incoming 
and outgoing trunk calls. 
Conditions Account codes can range from 4 to 12 digits. 
For verified account codes, see Account Codes - Verified in this section. 
Account codes can also...

Features Description 
l In addition to station and SUPfRSETtelephones and consoles, DISA, 
Tie and DID trunks can also access account codes. If an error is made 
when entering a verified account code, the trunk is dropped. 
l Account Code access for DID trunks is available. 
Programming To force an extension user, Tie, DID or DISA trunk to use account codes 
for long distance calls, enable COS Option 201 (Account Code, Forced 
Entry - Long Distance Calls) for the device. Refer to the Automatic Route...

Features 
SUPERSET 410 Telephones: 
To access a trunk via account code entry: 
l Press the ACCOUNT CODE feature key. 
l Dial the account code digits (if System Option 55 - Account Code Length 
is selected, account code digits must be followed by a I‘#” to indicate 
end of account code). 
l Dial tone is returned. The account code entered now applies to the trunk 
call immediately made while still listening to dial tone. 
l Dial the trunk call. 
At the completion of the call, an SMDR record is printed....

Features Description 
Account Codes - Verified 
Description 
The Account Codes - Verified feature helps to ensure accuracy for 
accounting purposes, and helps to prevent fraudulent use of Direct Inward 
System Access (DISA) lines and outgoing trunks. Verified account codes 
control access to trunks and external (DISA) access to the system by 
checking the dialed account code against a list of preprogrammed codes. 
The caller’s COS and COR can be changed (traveling class of service) 
when a valid account...

Features 
Account Codes - Verified (Special DISA) 
Description 
Verified Account Codes can be used to replace the Direct Inward System 
Access (DISA) code. A caller who accesses a Special DISA trunk must dial 
an account code rather than the DISA code. By using a Verified Account 
Code, each DISA trunk can have access to its own COS options through 
the COS and COR associated with the account code. SMDR records each 
of these calls. 
Conditions The following conditions apply to this feature: 
l There is...

Features Description 
l The party doing the add held must not have a consultation hold in 
progress and must not be talking to a third party. 
l The console cannot be involved in the affected call. 
l The line being added to can be a private trunk line only if dialing on the 
line (there can be no established call on the line). 
l There must be less than five parties in the current call. 
l The current call must not be on consultation hold. 
l There must be no other parties in the current call performing...

Features 
The information elements are: 
Caller’s Extension Number: Consoles and SUPERSET Display 
telephones show the caller’s extension number when a user answers a call. 
The caller’s extension number replaces the trunk number or trunk name in 
the display, and the trunk number in SMDR records. 
Caller’s Dialed Account Code: The existing account code access code 
identifies the beginning of a caller’s dialed account code. The account code 
is written into the SMDR record associated with the call....

Features Description 
l If a device is forwarded to an analog network trunk, then the extension 
number of the forwarding telephone is sent as the calling extension 
number. 
l On an intermediate node call (if incoming and caller’s extension were 
received on the trunk), the caller’s extension number received on the 
trunk is sent as the caller’s extension number, even if the incoming trunk 
was forwarded to an outgoing trunk or routed to ARS. 
Programming In CDE Form 22 (ARS: Modified Digit Table),...