Mitel SX-200 DIGITAL Pabx Engineering Information Manual
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RS-232 Maintenance Terminal APPENDIX B MAINTENANCE TERMllNAL ERROR MESSAGES 81.01 The following Table lists all of the status and error messages which may appear at the maintenance terminal during a main- tenance session: TABLE 81-l MAINTENANCE TERMINAL ERROR MESSAGES SHOW STATUS command to check the status Use SHOW CONFIG command to check the The specified sub-circuit number is invalid for this particular device type. Use SHOW STATUS command to verify card type and number of Device could not be returned to service The device was already in service. Use SHOW S command to verify the circuit’s and press CANCEL.. m software. New diskette may be Page B-l
RS-232 Maintenance Terminal TABLE al-1 (CONT’D) MAINTENANCE TERMINAL ERROR MESSAGES DATABASE sequence - try again when the system is less busy. May be problem with communication with diskette - check the connections to the disk drive. Verify that there is a diskette in the drive. Repeated failure indicates a problem - refer to Section MITL9108-093-350-NA, Troubleshooting. IC measurement is collecting data. Specifically, these are: from the console, the diskette is first updated. This indicates failure of this stage. Check for presence of a diskette in the drive. Ensure the disk drive door is closed. Page B-2
RS-232 Maintenance Terminal TABLE al-1 (CONT’D) MAINTENANCE TERMINAL ERROR MESSAGES - disk drive door is open - there is no diskette installed. TENANCE-PORT when ready an an error ears when changing the speed ort while on the Bay/Slot/Cct. of entering def and SUBCIRCUI “XX” in Bay/Slot/Cct. Circuit XX does not exist on this card. out of range ( 1 - 4 ). module number is out of range (i.e., not between 1 and 4). Universal Card. Sub-circuit X does does not exist on module YY. The user has chosen a Universal card; the module number is valid and exists but the i sub-circuit number specified does not. Page B-3
RS-232 Maintenance Terpinal TABLE B.l-1 (CONT’D) MAINTENANCE TERMINAL ERROR MESSAGES mmands both the bay a specified explicitly. to check range. TIMEOUT PERIOD EXPIRED. Press Return to login. Copy failed. Disk is write protected. a copy-protected rotect tab, or insert Page B-4/4
RS-232 Maintenance Terminal APPENDIX C lNSTALLAl-ION OF NEW SOFTWARE Cl.01 This Appendix outlines the procedures involved in the installa- tion of new or upgraded software. Additional information may be found in Section MITL9108-093-200-NA, Shipping, Receiving and Installation. The SX-200’ DIGITAL PABX software is stored on a single 5 l/4 inch floppy diskette; the database is also stored here. When upgraded software is procurred, it is desirable to simply copy the customized database from the old software diskette onto ttie new software diskette, rather that re-entering the database manually. The procedures for this are outlined below. Procedure Cl.02 It is important to note that these procedures involve a complete reset of the system (needed to initialize the new software). Therefore, this procedure should be done only at night, or during a period of low traffic to ensure minimum effect upon system users. To install new software, follow the following procedures in Table Cl-l.. -- TABLE Cl-l -. NEW SOFTWARE INSTALLATION i L : i :’ ‘.. Step Procedure (“;, ;-,’ ,y’, ‘:“..y .’ .- 1 Select the MAINTENANCE application at the maintenance terminal, and log in. See Paragraph 2.05 of this Section. I 2 1 Press the SYSTEM softkey to access the System Level in the Maintenance Application. 1 3 4 To record the database, enter the following softkeys: COPY DATABASE ENTER Wait for the database to be read into DRAM; this is complete when the following message is presented at the maintenance terminal: Insert new disk, close door and press CONTINUE. I 5 ( Remove the original floppy diskette from the disk drive. I 6 Insert the new software diskette into the disk drive, and move the latch into the closed position. 9 Press the CONTINUE softkey to write the database on to the new floppy diskette. 8 Wait for the write to complete; this is indicated by the following message: Copy successful. Press CANCEL to continue. Page C-l
RS-232 Maintenance Terminal TABLE Cl-l (CONT’D) NEW SOFTWARE INSTALLATION I I I Step Procedure 9 ress the CANCEL softkey, and software. Note: It will be possible to log into the maintenance terminal approximately 2 minutes after pressing the SYSTEM RESET pushbutton. Page C-2/2
MITEL STANDARD PRACTICE SECTION MITL9108-093-353-NA issue 2, September 1986 SX-200” DIGITAL PRIVATE AUTOMATIC BRANCH EXCHANGE (PABX) GENERAL MAINTENANCE INFORMATION Copyright of MITEL Corporation 1986 TM - Trademark of MITEL Corporation @Registered Trademark of MITEL Corporation
General Maintenance information CONTENTS PAGE 1. INTRODUCTION ................................... l-l General ........... . ............................. l-l Reasonforlssue ................................. l-l The SUPERSET qTM Set ............................. l-l The SUPERSET 3TM Set ............................. l-l 2. SYSTEM OVERVIEW ................................ 2-l General ......................................... 2-1 Maintenance ..................................... 2-l Physical Description ............................... 2-l Control Equipment Cabinet ......................... 2-l Peripheral Equipment Cabinet ....................... 2-6 Digital Equipment Bays ............................ 2-6 Analog Equipment Bays ............................ 2-6 Main Control Card ................................ 2-6 Technical/Electrical Characteristics ................... 2-6 Attendant Console ................................ 2-6 3. MAINTENANCE AIDS ............................... 3-l The Maintenance Terminal .......................... 3-l Control Cabinet Maintenance Panel .................... 3-l -Peripheral Cabinet Maintenance Panel ................. 3-6 System Maintenance Log ........................... 3-6 4.ALARMS ........................................ 4-l General ......................................... 4-l Alarm Levels ..................................... 4-l Alarm Categories ................................. 4-l Alarm Types ..................................... 4-1 Alarm Thresholds ................................. 4-2 Alarm Totals ..................................... 4-2 5. THE MAINTENANCE MANAGER ....................... 5-l General ......................................... 5-l Diagnostic Test Queues ............................ 5-l Testing ......................................... 5-2 Fault Recovery ......................... . ......... 5-3 The Maintenance Database ......................... 5-3 6. DIAGNOSTIC TESTS ................................ 6-l General ......................................... 6-l Main Control Card Tests ........................... 6-2 Bay Control Card Tests ............................ 6-3 Peripheral Control Complex Tests ...... ; ............. 6-3 Peripheral Device Tests ............................ 6-3 7. TEST LINE m..m 0 m . . . ..s.m . . ..m ..o.m m .a m n ..r.o..... 7-l General ..- ..m...........D ....D..........,......O 7-l Connection to Test Line . . . . . D 0 e s D p . . D . n . . 0 . . . . . . . m . 7-l . . . III
General Maintenance information COiTENTS (CONT’D) PAGE Programming . . . . . . . . . . . . . . . . . . . . 0 . . . . a . . . . . n e . , . . 7-l Test Line Access . . . . . . . . . . . . . . . . . . . . . . . 0 . . . e . . . a m 7-1 Test Line indicator LEDs . . . , . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Test LineTones . ..~.....~D.........~............. 7-2 Command input . . . . . . . . . . . . . . . . ..-......-........ 7-2 Commands Available D . . . . a . . . . . . . . . . . a n . 0 . . e . m . .:-7-4 Specifying Equipment . . . . . , . . m . . . . . . . D . . m e . . . D m s D n . 7-4 Normal Extension Calls . . . . . . , . . . . . . . . . . . . . . 0 . n . . . . 7-5 Direct Trunk Select Command (DT) . 0 . . . s . . . . V . e . 0 0 s m s 7-5 Busy-Out Command (BO) . . s . s . . e . . . e . . . . a a m m . . . , . . . 7-5 Return Device To Service Command (RS) s n . 0 0 D . e e m m . m ti 0 7-5 Busy-Out Junctor Command (BJ) Q e . 0 0 0 D . m D s II 0 a n . . . D . 7-5 Return Junctor To Service Command (RJ) n . m a m m . . . n m . . . 7-6 Test Device Command (TD) . , 0 e s D D . . a D V e B . s D s . . 0 . . . . 7-6 Test Junctor Command (TJ) D . . s 0 Q . . m . 0 0 0 . . , m . . . e . 0 . = 7-6 Dump Logs Command (DL) I -. . . 0 O.. 0 -. -. c . . s n.. . . -. . 7-6 Test Printer Command (TP) I r 0 s s 0 D 0 . II r m r a . . . , s D . s . D m 7-6 Copy Database Command (CD) 0 . 0 0 . 0 a e m . r e D m 0 r . n 0 . 0 n n 7-6 8. MAINTENANCE CONTROLS AND INDICATORS . . I.. e.. . m 0 0 8-1 General .q ..........D m..D.s.s.m..s s O.s ..- r D..D -.- 8-l Maintenance Panels . . . . . . . e . . I . . . . 0 . s D . s . s n a . . s s s D 8-l Main Control Card . . . . . . . I n D I . . . . . 0 e 0 . . D . a e z s s 0 D . m 8-l Bay Control Card . s e m D . m o 0 LI . . II . m . . D 0 n D . 0 s D . . D D s D n . 8-3 Peripheral Control Card D . D 0 m s . . a . m f . 0 s m 0 . r D V m s . c e LI e 8-4 Digital Interface Card . . . . . . . e . . a . . . . . 0 . . . 0 0 Ij . . 0 s . D n 8-4 Scanner Card . . . ..- e n *..-.....-...- o s a *.- D.D D O..r 8-6 Peripheral Circuit Cards . . . n s . . . . . . . D m n . s m . . s . . . m . e n 8-7 Attendant Console ..n..............O..O.....,.n D s n 8-7 Power Supplies .....n....ti -........- m *.-.- e -...- D 8-10 Floppy Disk Drive . . . . . . . . . . . . . . . . . . . 0 . . . m r D D D q . a m 8-10 Power Fail Transfer Card . . . . 0 . 0 m . 0 . . 0 0 s D . m . Q m s . . D . 8-10 APPENDIX A ROUTINE MAINTENANCE . . . s . . . n s 0 s s . . . . 0 . . m . 0 m n s v m e A-l LIST OF ILLUSTRATIONS FIGURE TITLE PAGE 2-l System Block Diagram (336-Port Configuration) m e . D 2-2 2-2 System Block Diagram (480-Port Configuration) 0 . . a 2-3 2-3 SX-200@ DIGITAL Equipment Cabinets (336-Port Configuration, Universal SX-200@ DIGITAL Control Cabinet) D 0 es m..s D m .m n D s m D 0 s D 0 0 D D D e 0 s D D D a n m 2-4 2-4 SX-200@ DIGITAL Equipment Cabinets (480-Port Configuration, Standard SX-200@ DIGITAL Control Cabinet) O........O......s D s 0 m s O.Q s s ..O m D 0 s 2-5 iv
General Maintenance Information FIGURE TITLE PAGE 2-5 Attendant Console . . . . . . . D . . . . . . . . . . . . . . . . . . . 2-7 3-1 Maintenance Terminal Connection (Universal SX-200@ 3-2 3-3 3-4 3-5 8-l 8-2 8-3 8-4 ’ 8-5 8-6 8-7 8-8 8-9 DIGITAL Control Cabinet) . . . . . . n . . . . . s m . . . . . . . 3-2 Maintenance Terminal Connection (Standard SX-200@ DIGITAL Control Cabinet) n . . . . . . . . . . . . . . . . . . n . 3-3 SX-200@ DIGITAL Control Cabinet Maintenance Panel (Universal SX-200@ DIGITAL Control Cabinet) . . . m . 3-4 SX-200@ DIGITAL Control Cabinet Maintenance Panel (Standard SX-200@ DIGITAL Control Cabinet) . . . . . 3-5 Peripheral Cabinet Maintenance Panel . D . , . . D . . . . . 3-7 Control Card Front Panels . s 0 . 0 u 0 . . . m D . . a . . s . s r 8-2 Peripheral Card Front Panels . . , . 0 . . . . . . . . s . . . . . 8-8 Attendant Console Keyboard . . . e . . . . . . . . . = . . . . . 8-9 Rear Door Power Supply Indicators m n . . . . D . . . . . . 8-11 BayPowerSupply . . . . . DI . . ...* De.0 . . . . . . . . . . 8-12 SX-200@ DlGlTALDiskDrive ...OOODn.n..nDa.... 8-13 Power Fail Transfer Card Location - Peripheral Cabinet.. s D m ...e.n.O ..r..*0 s ...m s.e 0 s ..O. 8-14 Power Fail Transfer Card Location - Universal Control Cabinet = . . . 0 . 0 n . e a . . . a . . . . m s . m . . . . 8-15 Power Fail Transfer Card (480-Port Configuration) . 8-16 LIST OF TABLES TABLE 1-l 4-l 5-l 5-2 6-l 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 7-1 7-2 7-3 8-l 8-2 8-3 8-4 8-5 8-6 8-7 TITLE PAGE SX-200@ DIGITAL Practices . s D e . . . m a . a 0 . . s s . . . . . l-l Alarm Thresholds 0 0 . s D . . . s . . . . . m e . . a . . s . e . . . . 4-2 Diagnostic Test Queues . . . . . . . s e m . . . D . . . . . . 0 0 . 5-l The Maintenance Device Work Area . . . . . . . . . . e . e . 5-4- Diagnostic Types e . e . . . . s . . . . . . . e . . e . . . . . . . . . 6-l Diagnostic Coverage s . D . . D . . . . . s . . s . . . . . s . s . . . 6-2 ONS/OPS Line Diagnostic Sequence . . . n i . . m . . . . . 6-5 LS/GS Trunk Diagnostic Sequence s r . 0 . . B m . . . D . . 0 6-5 DTMF Receiver Diagnostic Sequence . . . . . . . . . . . . . 6-5 Console Diagnostic Sequence . . . . . . . . e . 0 . D . s m . . 6-6 Analog Voice Path (Junctor) Diagnostic Sequence . . 6-6 COV Line/E&M Trunk Diagnostic Sequence 0 . . . . . . . 6-6 DID Trunk Diagnostic Sequence Q . . . . m . 0 0 . s . . . . B . 6-6 Test Line Command Codes . . . . . . . . . . . . . . n . 0 . . . 7-2 Test Line Status indicator Codes . . . . . . . 0 D s . . . . . . 7-3 Test Line Status Tones . . . . . . . . . . . . . D D . D . . . . . . 7-4 Main Control Card Test Status Codes . . s 0 . . . . . . . . 8-3 Diskette Error Codes . . . . . . . . . . . . . . . . . . . 0 . . . . . 8-4 Bay Control Card Status LEDs . . . . . . 0 . s . . . . . s . . . 8-5 Peripheral Control Card Test Status Indicators . 0 . . . 8-5 Digital Interface Card Test Status Indicators , . . . . . . 8-6 Attendant Console Maintenance LED indicators . . . . 8-7 Attendant Console LCD Display Messages D D . . . . . 8-10 LIST OF ILLUSTRATIONS (CONT’D) ‘V