Lucent Technologies Octel 100 Implementation And Service Manual

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Messages marked “Private” cannot be forwarded or copied by the recipient. This measure helps assure
confidentiality.
Both outside callers and subscribers have the option of marking their messages “Urgent.”  “Urgent” messages are
placed at the top of the subscriber’s new message queue and are always voiced first.
Multiple Message Capability
Callers who want to leave messages for more than one subscriber may do so without redialing.
Sent Message Editing
As long as a subscriber...

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Message Speed and Volume Control
Depending on the voice boards, Touch-Tone commands can allow subscribers to increase the speed and/or volume
of messages upon playback. The caller’s original pitch is maintained, even when message speed is altered.
Message Indicators
Depending on the type of phone system, the system can notify subscribers when voice or fax messages are placed
in their mailboxes. If the phone has a message indicator, a glance provides visual notification that...

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Online System Displays and Reports
Data on the usage of all mailboxes is recorded and made available to the system manager through a selection of
system displays and reports. Online system displays and reports, including port contention, mailbox status, and
hourly statistics, can be viewed onscreen, saved to disk, or printed.
Send Copy of Message
Subscribers can send a copy of a message they receive to one or more subscribers or network destinations, and
preface the message...

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Forced Password Change
Subscribers can be forced to change their passwords at system-manager-selected intervals. W hen a subscriber
changes a password (either voluntarily or due to the forced change feature), the system will not accept a new
password that matches the current password.
Mailbox Passwords
W hen creating mailboxes, the system manager can either enter a default password or have the system generate
random passwords for each new mailbox.
V-Tree Password
The system...

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V-Trees can significantly reduce the time employees spend performing basic, repetitive tasks. A simple V-Tree can,
for example, provide callers with options to obtain answers to common product questions, transfer callers to a
specific department in the company, or leave product orders. On systems with installed fax boards, you can set up
a V-Tree to automatically fax certain documents to callers who request them.
Interview V-Trees (Forms Filler V-Trees)
An...

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Enterprise-wide Communications
AMIS Interface Module (AIM™)
Using the internationally recognized Audio Messaging Interchange Specification (AMIS), the optional AMIS Interface
Module allows the system to exchange voice information with AMIS-compatible voice-processing systems in
satellite offices, vendor locations, or other remote sites.
Using AMIS’s administered networking capabilities, the system manager can assign a node number to each of the
AMIS-compliant systems with...

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System Sizing Sheet
Starting in the left-most column, list each typical group of messaging system users (subscribers); the highest number of people you project will be in each group
over the next 24 months (if more than one company or unique organization will be sharing the messaging system, include information to cover 
all companies and
organizations); the estimated average daily minutes of direct and indirect mailbox usage for each subscriber group; and the average...

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Notes: 

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Phone Usage Sheet
Use this sheet to provide information on the average number of internal and external calls your phone system
processes.
Complete either the top or bottom portion of this sheet, depending on whether actual phone statistics are available.  If
more than one company or unique organization will be sharing the system, include information to cover all
companies.  Your authorized representative will complete the fields in italics.
Whether providing statistical...

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Notes: