Lucent Technologies GuestWorks Issue 6 Technician Handbook

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
221 Switch-to-PMS Link Translations 
Housekeeping Status Testing
To verify that the housekeeping status is updated, do the following:
1. Using a telephone in the test room, update the housekeeping status. If the 
PMS confirms the status change within 4 seconds, you will hear confirma-
tion tone. If the status was not accepted, you will hear reorder tone. If you 
dialed an invalid code, you will hear...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
222 Journal/PMS Log and System Printer Translations (Switch) 
Journal/PMS Log and System Printer
Translations (Switch)
To administer a printer, you must assign a data module, and then assign the data 
module extension to the hospitality parameters screen or the system parameters 
screen. In the example below, the same printer is used for journal/schedule print-
ing and log printing. If you have two different...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
223 Journal/PMS Log and System Printer Translations (Switch) 
Enter the extensions of the printers in the Extension of PMS Log Printer 
and Extension of Journal/Schedule Printer field.
For a system printer, enter the data module extension in the System Printer 
Extension field. If you are connecting the system printer to the DCE EIA port 
(instead of using that port for call accounting), enter eia in this...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
224 Journal/PMS Log and System Printer Translations (Switch) 
Use the change system-parameters maintenance command to enter the time 
of day when you want the scheduled repor ts to print.
!CAUTION:
Do not set the time for these reports at the same time when the switch starts 
its scheduled maintenance tests (usually at 1 a.m.). See the change sys-
tem-parameters maintenance screen to verify the time and to...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
225 Journal/PMS Log and System Printer Translations (Switch) 
Testing the Journal/PMS Log or System Printer
Using the RS232 Mini-Tester (see the Note on Pa ge 1 1), check the status of the 
printer connection. The leads marked with an asterisk are controlled by the switch, 
and the printer controls the other leads. If any of the switch leads are dark, there is 
no connection.
!CAUTION:
After using a...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
226 Journal/PMS Log and System Printer Translations (Switch) 
The following will display if the printer is turned off; turn on the printer power.
NOTE:
RTS will be lit on the front panel of the 7400A or 7400B. The CTS lead 
shows green when used with an 8400B.
The following will display if the printer is off-line; press the on-line button on the 
printer.
Another way to test the log printer connection is to...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
227 Parallel Printer Translations (INTUITY) 
Parallel Printer Translations 
(INTUITY)
For R4.4, use the Customer/Services Administration, System Management, 
UNIX Management, Printer Administration, Install Printer Software command 
to set up the parallel printer on the INTUITY system. This command enables the 
printer port (lp1) for parallel printer operation.
For R5, use the UNIX Management, Printer...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
228 Security Notification (Switch) 
Security Notification (Switch)
Use the change system security-parameters command to add security 
notification to the switch for login, remote access, authorization code, or station 
security code violations. You must enter y in the highlighted fields before the other 
entry fields will display.
change system security-parameters Page 1 of 2
SECURITY-RELATED SYSTEM...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
229 Save Translations (Switch) 
Save Translations (Switch)
After you have finished all translations, tested the translations, and verified them 
with the customer, save the announcements using the save announcements 
command. When that is finished, save translations using the save translation 
command. After saving translations, log off using the logoff command.
Create Backup (INTUITY)
Use the...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
230 Create Backup (INTUITY)