Lucent Technologies DEFINITY PC Console Release 2.5 Users Manual

							  Glossary
  
  Issue 2.5   October 1999   GL-7 Multiple Listed Directory Numbers
The switch feature that provides access,
to the system, over a maximum of 50
listed directory numbers.  Calls coming
in to these numbers are routed to the
attendant console to be extended to the
requested person or department.
Network Access-Private
The switch feature that allows calls to be
connected to networks such as
Common Control Switching
Arrangement (CCSA), Electronic
Tandem Network (ETN), and Enhanced
Private Switched Communications
Service (EPSCS).
Network Access-Public
For outgoing calls to the public network,
the ARS feature (if available) can be
used to select the best route available at
the time the call is placed.  For manual
route selection, dial access codes can
be assigned to outgoing routes.
Night Service
The switch feature that directs all
attendant group calls, for the principal
and daytime attendant console, to a
night console.
Night Service Disconnect Timer
The timer that determines how long an
incoming call, without disconnect
supervision, can go unanswered at a
night service destination when the
switch is in night service.
Night Station Service
The switch feature that redirects
incoming attendant-seeking trunk calls
to designated extensions whenever the
system is placed in Night Service.
No Answer Timer
The Timing feature that increments a
delay threshold count when a call to the
attendant has not been answered within
a preset length of time.PC Directory Files
The database files that contain
information about the people who may
originate or receive calls through the
switch connected to PC Console.  By
default, these files are located in
pccon2\direc\.
PhoneLine MasterDirectory
The standalone software application that
allows you to create and manage
information in multiple directories.
Remote Hold
A feature used by CAS attendants that
allows a call to be held at the branch
location
remote maintenance site
A remote site to which system alarms
are sent automatically.
Remote Trunk Group buttons
Administered feature buttons that allow
the attendant access to remote trunk
groups on the system.
Return Call Timeout
The Timing switch feature that sends a
special ringing tone to the attendant
when a transferred call has not been
answered within a preset length of time,
and has returned to the console.
Second Party Display
The area beneath the Call Handling bars
that displays information about the
called- or calling-party for the currently-
active call.
Straightforward Outward Completion
The switch feature that allows the
attendant to complete an outgoing trunk
call for a telephone user, by selecting a
trunk and dialing the outside number.
system alarms
Alarms that are generated by the system
and produce visible signals at the
console, at selected telephones, and at
the system equipment cabinet. 
						

							  Glossary
 
  
  GL-8   Issue 2.5   October 1999
  System Database
The database that contains password
information and any label information
you have saved for each button on the
PC Console screens.  Its default location
is pccon2\admin\pccadmin.mdb.
System Log File
The log of user and administrator
activity within PC Console.  This file
identifies each person that has accessed
a PC Console function.  It also indicates
what functional area was accessed, and
provides an associated date and time
stamp.  Its default location is
pccon2\admin\syslogin.txt.
Through Dialing
The switch feature that enables the
attendant to select an outgoing trunk for
a telephone user, release the call, and
permits the user to dial the rest of the
number.
Time-of-Day Routing
The switch feature that allows outgoing
calls to be placed over the most
economical route, based on the time of
day and day of week.
Timed Reminder
The Timing feature that sends a special
ringing tone to the attendant if a call that
has been on hold at the console for
longer than a preset maximum needs
attention, or if an extended call not
answered within a preset time period
has returned to the console.
Trunk Answer From Any Station (TAAS)
A switch feature that allows a station
user to answer calls that are normally
directed to the attendant, by dialing an
access code.Trunk Group Busy/Warning Indicators to
Attendant
The switch feature used to provide an
indication of trunk usage.
Trunk Group buttons
The administered buttons that allow the
attendant to select an outgoing trunk
group.  They can also be used to select
a code-calling or loudspeaker paging
zone.
Trunk Identification
The switch feature used to specifically
identify the trunk where a problem is
occurring.
Trunk-to-Trunk Transfer
The switch feature that allows the
attendant to originate two outgoing trunk
calls, and connect them together.
Uniform Call Distribution (UCD)
A switch feature that allows direct
inward access to an answering group
other than the attendant even if the
system does not have the DID feature.
Upload File
This is the database file that receives
information uploaded from the switch’s
Integrated Directory.  Its default location
is pccon2\direc\upload.md.
Visually Impaired Attendant Service (VIAS)
The service that provides voiced
feedback to the visually impaired
attendant.