Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
457 Recording calls between users on the same switch 
16
4. Type change intra-switch-cdr and press RETURN.
The Intra-Switch CDR
 screen appears. 
5. In the first three available slots, type 
5100, 5101, and 5102.
6. Press 
ENTER to save your changes. 
7. The switch will now produce call records for all calls to and from these 
extensions, including those that originated on the local switch....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
458 Tracking calls by account code 
16
Tracking calls by account code
You can have your users to enter account codes before they make calls. By doing 
this, you can have a record of how much time was spent on the phone doing 
business with or for a particular client. 
Instructions
In this example, we are going to set up the system to allow the user at extension 
5004 to enter a 5-digit account...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
459 Forcing users to enter account codes 
16
Forcing users to enter account 
codes
Forced Entry of Account Codes is another form of account code dialing. You can 
use it to allow certain types of calls only with an account code, to track fax 
machine usage by account, or just to make sure that you get account information 
on all relevant calls.
Before you start
Before you can administer Forced...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
460 Receiving call-charge information 
16
7. In the first available Dialed String field, type 011. 
This is the international access code for this office. 
8. In the Total Min and Max columns, type 10 and 18, respectively. 
This is the minimum and maximum number of digits the system will 
analyze when determining how to handle the call. 
9. In the Toll List and CDR FEAC columns, type x. 
10....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
461 Receiving call-charge information 
16
Collecting call charge information over ISDN
In this example, we administer the system to provide Advice of Charge over an 
existing ISDN trunk group, at the end of a call. This information will appear on 
CDR reports. 
1. Type 
change trunk-group 2. 
The ISDN trunk group screen appears with existing administration for this 
ISDN trunk group. 
2. In...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
462 Receiving call-charge information 
16
Receiving call-charge information over 
non-ISDN trunks
In this example, we will administer an existing DIOD trunk to receive PPM from 
the public network. 
1. Type 
change trunk-group 3. 
The Trunk Group screen appears with existing administration for this trunk 
group. 
2. In the CDR Reports field, type 
y.
This ensures that the PPM information...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
463 Viewing call charge information 
16
Related topics
See ‘‘
Call Charge Information’’ on page 1205 for more information about AOC 
and PPM. 
Viewing call charge information
DEFINITY ECS provides two ways for you to view call-charge information: on a 
telephone display or as part of the Call Detail Recording (CDR) report. From a 
display, users can see the cost of an outgoing call, both while...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
464 Viewing call charge information 
16
6. Type change system-parameters features and press RETURN. 
The Feature-Related System Parameters
 screen appears. 
7. In the Charge Display Update Frequency (seconds) field, type 
30. 
Frequent display updates may have considerable performance impact. 
8. Press 
ENTER to save your changes. 
9. Now assign extension 5040 a disp-chrg button to give this...

Screen reference 
465 AAR and ARS Digit Analysis Table 
17
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
17
Screen reference
AAR and ARS Digit Analysis Table
Your switch compares dialed numbers with the dialed strings on this table and 
determines the route pattern for the number.
Screen 22. AAR Digit Analysis Table
change aar analysis Page 1 of X
AAR DIGIT ANALYSIS TABLE
Location: ___  Percent Full:  ___
Dialed       Total   Route  Call  Node  ANI
     String  Min Max...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
466 AAR and ARS Digit Analysis Table 
17
Screen 23. ARS Digit Analysis Table
Location (for the ARS Digit Analysis Table)
This is a display-only field on the ARS Digit Analysis Table.
Percent Full
Displays the percentage (0 to 100) of the system’s memory resources that have 
been used by AAR/ARS. If the figure is close to 100%, you can free-up memory 
resources. 
Valid display Usage
1
 to 44Defines the...