Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing data calls 
447 Wideband Switching 
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Interactions
nAdministered Connections
Provides call initiation for Wideband Access Endpoints (WAEs). All 
Administered Connections that originate from WAEs use the entire 
bandwidth administered for WAE. The destination of an Administered 
Connection can be a PRI endpoint.
nAutomatic Circuit Assurance 
Treats wideband calls as logical single-trunk calls so that a single...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing data calls 
448 CallVisor Adjunct-Switch Application Interface 
15
nFacility Busy Indication
You can administer a busy-indicator button for a wideband-endpoint 
extension, but the button does not accurately track endpoint status.
nFacility Test Calls
You can use Facility Test Calls to perform loop-back testing of the 
wideband call facility.
nGeneralized Route Selection
GRS supports wideband BCC to identify wideband...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing data calls 
449 CallVisor Adjunct-Switch Application Interface 
15
For a simple ASAI configuration example, refer to Figure 15.
Figure Notes
Figure 15. ASAI Switch Interface Link — BRI Transport
ASAI Capabilities
For information concerning the types of associations over which various event 
reports can be sent, refer to DEFINITY ECS CallVisor ASAI Technical Reference.
Considerations
nIf your system has an expansion...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing data calls 
450 Setting up CallVisor ASAI 
15
Setting up CallVisor ASAI
CallVisor Adjunct-Switch Applications Interface (ASAI) can be used in the 
telemarketing and help-desk environments. It is used to allow adjunct applications 
to monitor and control resources in the DEFINITY ECS.
Before you start
nOn the System Parameters Customer-Options screen, verify the:
— ASAI Interface field is 
y. If not, contact your...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing data calls 
451 Setting up CallVisor ASAI 
15
2. In the Type field, type
nasai if this adjunct platform is other than CentreVu Computer 
Telephony, for example, IBM CallPath.
nadjlk (ASAI proprietary adjunct link) if this is for the CentreVu 
Computer Telephony using the Telephony Services Application 
Programming Interface (TSAPI).
3. In the Port field, type 
01A0702.
Use the port address assigned to the LAN...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing data calls 
452 Setting up CallVisor ASAI 
15 

Collecting billing information 
453 Collecting information about calls 
16
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
16
Collecting billing information
Collecting information about calls
Call Detail Recording (CDR) collects detailed information about all incoming and 
outgoing calls on specified trunk groups. If you use intraswitch CDR, you can also 
collect information about calls between designated extensions on the switch. 
DEFINITY ECS sends this information to a...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
454 Collecting information about calls 
16
Instructions
In this example, we are going to establish call detail recording for all calls that 
come in on trunk group 1 (our CO trunk). We are going to set up CDR so that any 
call that is handled by an attendant produces a separate record for the attendant 
part of the call.
1. Type 
change trunk-group 1 and press RETURN.
The Trunk Group
 screen...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
455 Collecting information about calls 
16
4. Type change system-parameters cdr and press RETURN.
The CDR System Parameters
 screen appears.
5. In the CDR Format field, type 
month/day.
This determines how the date will appear on the header record. 
6. In the Primary Output Format field, type 
Unformatted.
This is the record format that our call accounting system requires. Check 
with your...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Collecting billing information 
456 Recording calls between users on the same switch 
16
More information
You can also administer the switch to produce separate records for calls that are 
conferenced or transferred. This is called Call Splitting. There are many other 
variations that you can administer for CDR, and these are described in the screens 
section of this book.
Related topics
For additional information on CDR,...