Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
397 Paging over speakerphones 
14
3. In the Group Name field, type Sales staff.
This name appears on callers’ phone displays when they page the group.
4. In the COR field, type 
5.
Any user who wants to page this group must have permission to call 
COR 5.
5. In the Ext field in row 1, type 
2009.
6. Enter the remaining extensions that are members of this group.
The switch fills in the Name...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
398 Paging users who are on active calls 
14
Paging users who are on active calls
Use this procedure to allow one user to interrupt another user’s call and make a 
private announcement. This is called whisper paging. The paging user dials a 
feature access code or presses a feature button, then dials the extension they want 
to call. All 3 users can hear the tone that signals the page, but only...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
399 Using phones as intercoms 
14
Related topics
Refer to ‘‘
Using phones as intercoms’’ on page 399 for another way to give 
individual users quick, two-way communication.
Refer to ‘‘
Whisper paging’’ on page 1595 for detailed information on whisper 
paging.
Using phones as intercoms
Use this procedure to make communications quicker and easier for users who 
frequently call each other. With the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
400 Using phones as intercoms 
14
In this example, we’ll create intercom group 1 and add extensions 2010 to 2014.
1. Type 
add intercom-group 1 and press RETURN.
The Intercom Group
 screen appears.
2. Type 
1 in the Length of Dial Code field.
Dial codes can be 1 or 2 digits long. 
3. On row 1, type 
2010 in the Ext field.
4. On row 1, type 
1 in the DC field.
This is the code a user will dial to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
401 Using phones as intercoms 
14
As an example, let’s set up automatic intercom between extensions 2010 (dial 
code = 1) and 2011 (dial code = 2) in intercom group 1.
To set up automatic intercom between extensions 2010 and 2011:
1. Type 
change station 2010 and press RETURN. 
The Station
 screen appears.
2. Move to the page with the Button Assignments fields.
3. In Button Assignments field 4,...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
402 Observing calls 
14
You can also give one user instant, one-way access to another. For example, to 
give user A instant, one-way access to user B, administer an Automatic Intercom 
button on A’s phone only. You don’t have to administer any intercom button on 
B’s phone. If B has a Dial Intercom button, he can make an intercom call to A the 
same way as he would to any other group member....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
403 Observing calls 
14
Instructions
!SECURITY ALERT:
Listening to someone else’s calls may be subject to federal, state, or local 
laws, rules, or regulations. It may require the consent of one or both of the 
parties on the call. Familiarize yourself with all applicable laws, rules, and 
regulations and comply with them when you use this feature.
In this example, we’ll set up service observing...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
404 Observing calls 
14
In order for users to activate service observing by feature access codes, use the 
Feature Access Code screen to administer codes in one or both of the following 
fields:
nService Observing Listen Only Access Code
nService Observing Listen/Talk Access Code
When using feature access codes, observers must choose a mode at the start of the 
session. They cannot switch to the...

Managing data calls 
405 Types of data connections 
15
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
15
Managing data calls
Types of data connections
You can use the DEFINITY system to allow the following types of data 
elements/devices to communicate to the world:
nData Terminals
nPersonal computers
nHost Computers (for example, CentreVu CMS or Intuity AUDIX)
nDigital Phones (Digital Communications Protocol (DCP) and Integrated 
Services Digital Network-Basic Rate...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing data calls 
406 Data Call Setup 
15
Once you have connected these data devices to the switch, you can use 
networking and routing capabilities to allow them to communicate with other 
devices over your private network or the public network.
This section describes the system features available to enable data 
communications.
Data Call Setup
Data Call Setup provides multiple methods to set up a data call:...