Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing announcements 
387 Setting up continuous-play announcements 
13
You may also want to remove the announcement extension from the system. To 
remove the extension, use your system administration terminal to complete the 
following steps:
1. Type 
change announcements and press RETURN.
The Announcements/Audio Sources
 screen appears.
2. Delete the information in the Ext and Type fields.
3. Press 
ENTER to save your...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing announcements 
388 Setting up continuous-play announcements 
13
Instructions
Let’s set up a continuous-play announcement for our integrated announcement on 
extension 1234:
1. Type 
change announcements and press RETURN.
The Announcements/Audio Sources screen appears.
2. Type 
b in the Q field on the same line as extension 1234.
3. Leave 
business hours in the name field, or enter a new description for the...

Managing group communication 
389 Setting up voice paging over loudspeakers 
14
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
14
Managing group communication
Group communication features allow coworkers to communicate with each other 
more efficiently. This chapter shows you how to administer your system so users 
can place a variety of pages from their phones or use their phones as intercoms. 
You can also give specific users permission to monitor other users’ calls or...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
390 Setting up voice paging over loudspeakers 
14
Instructions
As an example, let’s set up voice paging for an office with 5 zones. We’ll allow 
users to page all 5 zones at once, and we’ll assign a class of restriction of 1 to all 
zones.
1. Type 
change paging loudspeaker and press RETURN.
The Loudspeaker Paging
 screen appears. 
2. In the Voice Paging Timeout field, type 
30.
This field sets...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
391 Setting up voice paging over loudspeakers 
14
7. Repeat steps 4 through 6 for zones 2 to 5.
8. In the ALL row, type 
310 in the Voice Paging — TAC field and 1 in the 
Voice Paging — COR field. 
By completing this row, you allow users to page all zones at once. You do 
not have to assign a port to this row.
9. Press 
ENTER to save your changes.
You can integrate loudspeaker voice paging and...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
392 Setting up chime paging over loudspeakers 
14
With an appropriate class of restriction, remote callers can also make loudspeaker 
pages.
When deluxe paging is enabled, if a user with an active call dials the trunk access 
code for a paging zone the active call is automatically parked.
nUsers dial the trunk access code + “#” to page and park an active call on 
their own extensions.
nUsers...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
393 Setting up chime paging over loudspeakers 
14
Instructions
To set up chime paging, you fill out the necessary fields on the Loudspeaker 
Paging screen and then assign chime codes to individual extensions on the Code 
Calling IDs screen.
As an example, let’s set up chime paging for a clothing store with 3 zones. We’ll 
allow users to page all zones at once, and we’ll assign a class of...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
394 Setting up chime paging over loudspeakers 
14
6. On the Zone 1 row, type Men’s Department in the Location field.
Give each zone a descriptive name so you can easily remember the 
corresponding physical location.
7. Repeat steps 4 through 6 for zones 2 and 3.
8. In the ALL row, type 
89 in the Code Calling — TAC field and 1 in the 
Code Calling — COR field. 
By completing this row, you allow...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
395 Setting up chime paging over loudspeakers 
14
Fixing problems
More information
Users page by dialing the trunk access code assigned to a zone. For your users’ 
convenience, you may also want to consider the following options:
nAdd the paging trunk access codes to an abbreviated dialing list and allow 
users to page using the list.
NOTE:
Don’t use special characters in abbreviated dialing...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing group communication 
396 Paging over speakerphones 
14
Paging over speakerphones
Use this procedure to allow users to make an announcement over a group of 
digital speakerphones. By dialing a single extension that identifies a group, users 
can page over all the speakerphones in that group. Speakerphone paging is 
one-way communication: group members hear the person placing the page but 
cannot respond directly....