Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1497 Service observing 
20
Warning and conference tones
If you administer a tone to notify the parties on a call when they are being 
observed, you can choose between a warning tone and conference tone. If you 
select warning tone, a unique 2-second, 440-Hz warning tone plays before an 
observer connects to the call. While the call is observed, a shorter version of this 
tone repeats every...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1498 Service observing 
20
nData Privacy
You can’t observe an extension on which Data Privacy is active. You also 
can’t observe an extension while it’s on a conference call with another 
extension using Data Privacy.
nData Restriction
You can’t observe an extension on which Data Restriction is active. You 
also can’t observe an extension while it’s on a conference call with another...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1499 Single-Digit Dialing and Mixed Station Numbering 
20
Single-Digit Dialing and Mixed 
Station Numbering
Single-Digit Dialing and Mixed Station Numbering allows easy guest access to 
internal hotel/motel services and provides the capability to associate room 
numbers with guest-room telephones.
Detailed description 
You must create a dial plan for hotel/motel services and room numbers....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1500 Single-Digit Dialing and Mixed Station Numbering 
20
Examples
Dial plan 1 allows the following dial access:
nThe prefixed extensions do not show up on the Dial Plan table; they are 
implied by their absence. The prefixed extensions in the example are 
indicated by the 0 symbol.
nSingle-digit access to the hotel/motel attendant (0)
nTen dial-access codes (DACs) beginning with the digit 1...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1501 Single-Digit Dialing and Mixed Station Numbering 
20
nLocal calling via ARS DAC 9
n2-digit feature-access codes (FACs) [* or # plus another digit]
Dial plan 2 allows the following dial access:
nSingle-digit access to the hotel/motel attendant (0)
nSingle-digit access to seven hotel/motel services (extensions 1 through 7)
n2-digit access to 70 hotel/motel services (extensions 10 through...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1502 Single-Digit Dialing and Mixed Station Numbering 
20
When using prefixed extension numbers, it is not necessary to include an entry for 
the real extension number in the dial plan. The server is able to complete a call 
using the prefixed extension number.  When dialing 7345 (where 7 is the prefix), 
the communications server will ring extension 345.
When using a dial plan like the one...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1503 Station Hunting 
20
Interactions
nAttendant Display and Telephone Display
Prefixed extensions display without the prefix. The return call button 
causes the prefix to dial, even though it does not display.
nProperty Management System (PMS)
Remove prefixes before messages containing the extension are sent to the 
PMS.
Five-digit extensions do not exchange with PMS until modifications are...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1504 Station Hunting 
20
Calls route through the chain as follows.
There is no limit to the number of extensions that can be in a station-hunting 
chain.
Station Hunting examples
In this example (Table 56
), extension 2 is the called extension. Because extension 
2 is busy, the system follows the station-hunting chain to find an idle extension. 
The system cannot find an idle extension so it...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1505 Station Hunting 
20
In this example (Table 57), extension 2 is the called extension. Because extension 
2 is busy, the system follows the station-hunting chain to find an idle extension. 
The call is answered at extension 1.
In this example (Table 58), extension 2 is the called extension. Because extension 
2 is busy, the system follows the station-hunting chain to find an idle...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1506 Station Hunting 
20
Station hunting options
You can administer the system to perform station hunting prior to sending calls to 
coverage. The Station Hunt Before Coverage option on the System-Parameters 
Call Coverage/Call Forwarding screen provides that when a call is made to a busy 
station, the switch checks to see if there is a hunt-to station assigned to the busy 
station. If there...