Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1547 Temporary Bridged Appearance 
20
Considerations
nTemporary Bridged Appearance allows the desired party to bridge onto a 
call without manually transferring the call, providing convenience of 
operation and saving time.
nTemporary Bridged Appearance does not provide any call originating 
capability or the capability to answer another party’s calls. These 
capabilities are provided by the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1548 Tenant Partitioning 
20
Tenant Partitioning
(Not available with Offer B) Tenant Partitioning provides telecommunications 
services to multiple independent groups of users through a single DEFINITY 
ECS. Most commonly, Tenant Partitioning provides these services from a single 
provider to multiple tenants of an office complex. This eliminates the need for 
each tenant to purchase...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1549 Tenant Partitioning 
20
You administer Tenant Partitioning via the Tenant Partitioning screen; you need to 
administer one form for each tenant partition. Begin the initial administration of 
the Tenant Partitioning feature by completing the tenant partitioning form. Keep 
in mind that you must specify an attendant group for each tenant that you define, 
even if there are no consoles...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1550 Tenant Partitioning 
20
nMost tenant partitions are discrete, separate units. By default, the system 
prevents all tenants, except partition 1, from accessing stations or trunking 
facilities belonging to other tenants. However, you can change this default. 
You can give explicit permission for one tenant to access another. For 
example, you can allow tenant 6 to call tenants 9 and 16...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1551 Tenant Partitioning 
20
Attendant services
Tenant Partitioning allows you to provide personalized attendant services to each 
tenant.
The system provides one principal and one night or day/night attendant per 
attendant group. You assign each tenant an attendant group for service. Each 
attendant group has a separate queue. Queue warning lamps remain dark when 
Tenant Partitioning is...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1552 Tenant Partitioning 
20
Tenant partitioning examples
The following is a simple example of how you might administer Tenant 
Partitioning in an office complex.
You assign tenant partition 1, the universal tenant, as the service provider. All 
other tenants can call and be called by the service provider.
You assign tenant partitions 2–15 to individual businesses in the complex. You...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1553 Tenant Partitioning 
20
Detailed description of Multiple Music-on-Hold
Tenant Partitioning allows you to assign each tenant a music source, unique to 
each tenant partition, to be heard when a call is placed on hold. The tenant number 
assigned to the destination extension usually determines which music source is 
heard. This capability allows you to tailor the music or messages for the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1554 Tenant Partitioning 
20
The maximum number of music sources allowed is the same as the maximum 
number of tenant partitions allowed; each music source can be used by one or 
more tenant partitions.
You can assign one of the following music-on-hold types to each tenant partition.
Interactions
Tenant-partition identification is not passed between switches. A network of 
DEFINITY ECS...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1555 Tenant Partitioning 
20
The function of any feature that specifies a tenant partition is affected by 
tenant-to-tenant restrictions, as follows.
nAAR/ARS
Do not confuse tenant partitions with Time-of-Day Plan Numbers and 
Partition Groups in AAR/ARS. You can still use Time-of-Day Plan 
Numbers and Partition Groups can still be used to select one of eight route 
patterns for AAR/ARS...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1556 Tenant Partitioning 
20
nCall Coverage
Tenant-to-Tenant access restrictions apply to coverage paths. If a tenant 
cannot access a particular tenant, it cannot access that tenant as part of 
another tenant’s coverage point.
When an attendant is specified as part of a coverage path, the attendant 
group of the called tenant, not the calling tenant, is accessed.
When a call goes to...