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Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 211
Event Reports Issue 6 June 1997 5-27 Entered Digits Event Report Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Octet 0x? Second CRV Octet0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02...
Page 212
Byte Level Messages 5-28Issue 6 June 1997 Hold Event Report Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke...
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Event Reports Issue 6 June 1997 5-29 Login Event Report — Domain (ACD Split/Skill) Control Association (Continued on next page) Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Octet 0x? Second CRV Octet0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component...
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Byte Level Messages 5-30Issue 6 June 1997 NOTE: The last Domain IE listed (Logical Extension) is present only if Expert Agent Selection is used.Login Event Report — Domain (ACD Split/Skill) Control Association (continued) Byte DescriptionByte Value Comments The Domain IE 0x49 Physical Extension The length of the Domain IE 0x? The Domain type = Extension 0x83 * The 1st to N-1 ASCII digits 0x?? 0x30 through 0x39 Ext bit | last ASCII digit 0x?? 0xb0 through 0xb9 The Domain IE 0x49 The length of the...
Page 215
Event Reports Issue 6 June 1997 5-31 Logout Event Report — Domain (ACD Split/Skill) Control Association (Continued on next page) Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component...
Page 216
Byte Level Messages 5-32Issue 6 June 1997 1.The Domain IE listed for Logical Extension is present only if Expert Agent Selection is used. 2.The reason codes Domain IE is present only if the System-Parameter Features field, Logout Reason Codes, is “forced” or “requested” and the agent logs out with a valid reason code (1-9).Logout Event Report — Domain (ACD Split/Skill) Control Association (continued) Byte Description Byte Value Comments The Domain IE0x49 Logical Extension Note1 The length of the...
Page 217
Event Reports Issue 6 June 1997 5-33 Queued Event Report (Continued on next page) Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier...
Page 218
Byte Level Messages 5-34Issue 6 June 1997 NOTE: The value takes up two bytes if the value is greater than 127. The high order bits are first followed by 0x80 | low order bits.Queued Event Report — (continued) Byte Description Byte Value Comments The Specific Event IE 0x47 The length of the Specific Event IE 0x01 Event value = Queued 0x87 The Domain IE 0x49 The length of the Domain IE 0x? The Domain type = ACD Split 0x81 ACD split * The first to N-1 extension digits 0x?? 0x30 thru 0x39 The last...
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Event Reports Issue 6 June 1997 5-35 Reconnected Event Report Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke...
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Byte Level Messages 5-36Issue 6 June 1997 Reorder/Denial Event Report Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02...