Lucent Technologies Definity Audix System Release 4.0 Maintenance Guide

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-9 Remote Machine Test 
6
Tab le 6-9 shows the sc reen d isp lays of a normal mod e 2 d ata c all:
Table 6-9. Screen Displays of Normal Mode 2 Data Call
Test Machine Screen State Description
R Running Test Call Exec uted
R Starting Test Call Starting
R Seizing Test Call Seizing  an AUDIX network port to p lac e the d ata 
call
R Dialing DEFINITY AUDIX network port dialing  the loc al DCP d ata 
module extension (data...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-10 Remote Machine Test 
6
Tab le 6-10 shows errors that are d isp layed  in the Most Rec ent Test Result field  for 
an unsuc c essful test c all.
Table 6-10. Error Displays
Test Machine Screen State Description
F Seizing-Fail Could not seize the networking port
F Seizing -Busy Network p ort is not IDLE or is b usied  out
F Seizing -Efail Could  not seize the networking  p ort
F Seizing -Abort While seizing  the p ort,...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-11 Remote Machine Test 
6
Tab le 6-11 lists the failure error message for Mod e 2 Test Calls. In the Most 
RecentTest Result 
c olumn (from the TEST MACHINE form) it shows the last 
c omp leted  step  in the c all p rior to the failure. It also shows the p ossib le prob lem 
and  a list of c orrec tive ac tions.
Table 6-11. Error Messages for Mode 2 
Most Recent Test 
Result (Last Step that 
Completed)Most Recent Test...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-12 Remote Machine Test 
6
R Seizing -Pass F Dialing -NoansF Modular c ord  on 7400A 
or ADU p lugg ed  into the 
wrong mod ular jac k on 
the b ac k of the d evic eChec k the c ord and  p lug  into the 
Line mod ular jac k.
Cab le b etween 
7400A/ADU and Mod em 
unp lug ged  or b ad . Auto 
answer not administered  
on the ADU.Chec k c ab le.
ADU or 7400A failed Run test data 
 on switc h. Test 
7400A d ata module from...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-13 Remote Machine Test 
6
R  Starting-DCP  F  Connec ted-Ehup 1. The first extension in 
the d ial string is the 
mod em or mod em 
hunt g roup  
extension instead  of 
the DCP d ata 
mod ules/hunt group  
extension.1. Correc t d ial string .
2. The first extension in 
the d ial string is 
inc orrec t, but the 
c all is being  
answered  with data 
tone2. Correc t the d ial string .
R Dialing  ATDT9,555… F Connec ted-...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-14 Remote Machine Test 
6
R Dialing  atd t9,555… F Connec ted-Ehup No outg oing  trunks 
availab leTry test c all ag ain
Inc orrec t or wrong  
telephone numb er in dial 
stringCorrec t d ial string
Modular line c ord 
p lugg ed  into the wrong  
jac k on bac k of mod emPlug cord into correct jack
Modem analog  line not 
c onnec ted  or wired  
correctlyAdminister modem
Remote mod em not 
answering1. Chec k if remote...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-15 Remote Machine Test 
6
R Sending  BREAK 1. F Connec ted -Fail 1. The atd t telep hone 
numb er c ontains the 
numb er for the 
remote DCP d ata 
mod ule/hunt group 
or the DEFINITY 
AUDIX networking  
p ort/hunt g roup  
instead of the 
remote mod em/hunt 
g roup .
2. Remote ADU or 
7400A has multiple 
sp eed s set.
3. Remote 7400A 
Interfac e is set to 
Answer Only
4. Remote 7400A or 
ADU b usied  out on 
switc h...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-16 Remote Machine Test 
6
R Sending  BREAK F Connec ted-Ehup 1. Remote 7400A and  
remote AUDIX 
networking  p ort still
ac tive after previous 
call dropped 
(remote mod em 
d isc onnec ted from 
trunk)
2. Parity not set to 
SPACE on the 
remote 7400A or 
ADU
3. Remote 7400A 
failure
4. Remote 7400A set 
for wrong  sp eed1. Chec k if the remote 7400A DTR 
Lead  setting  is IGNORE. 
Chang e to FOLLOW und er the 
set op...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-17 Remote Machine Test 
6
R Dialing  12345 F Connec ted-Busy 1. ac tive on another 
c all.
2. Remote AUDIX 
Network port(s)hunt 
g roup ad ministered 
on Switc h, but the 
network pors are not 
ad ministered on the 
remote AUDIX. 
3. Remote ADUIX 
Network port(s) 
b usied out on 
switc h1. Wait and try again.
2. Chec k the networking  
ad ministration on AUDIX.
3. Release b usy.
R Dialing  12345
R Ri n g i n gF Connec...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Digital Networking 
6-18 Remote Machine Test 
6
R Starting Datalink F Connec ted-Ehup   1. Password  being  
sent is inc orrec t
2. Far End  AUDIX 
network port 
extension is 
inc orrec t and  c all 
was answered1. Chec k and  c orrec t password .
2. Correc t extension.
R Starting Datalink F Connec ted-Fail Remote mac hine name 
incorrectChec k that the ac tual mac hine name 
and  the mac hine name entered in the 
ADD MACHINE sc reen are...