Lucent Technologies Definity Audix System Release 4.0 Maintenance Guide

Audits, Shutdown Codes 
9-1 Audits 
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DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
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Audits, Shutdown Codes
Audits
The aud its that automatic ally keep  the DEFINITY AUDIX System sane, c onsistent, 
and  c lean are alarmed  ac c ord ing to whether they are p erformed  nig htly or 
weekly. Table 9-1, Pe r io d i c  Au d i t s, lists the typ es of aud its that run d uring  system 
op eration. Most of the aud its c an also b e p erformed  on a demand  b asis as 
indicated below and...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Audits, Shutdown Codes 
9-2 Audits 
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When the system is op erating normally, d emand  aud its need not be run. Only the 
RSC would  run an aud it should  the system c rash, or to ob serve p rob lems 
c onc erning  voic e spac e, filesystem threshold s, remote messag e add ressing , 
sub sc rib er log in diffic ulties, and  so forth. Note in Ta b l e  9 - 2 that it would  b e 
p ermissib le for the c ustomer to run Selec ted  Aud its in an...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Audits, Shutdown Codes 
9-3 Audits 
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4
Switc h translation 
audit failedMINORNIGHT_AUD
or 
WEEKLY _AUDResolved  if the next nightly switc h 
translation aud it passes. Run audit switc h 
translations.
5
MaiIb ox aud it 
failedMINORNIGHT _AUD 
or 
WEEKLY_AUD— Resolved  if the next nig htly aud it 
p asses
— Run aud it mailboxes.
— If the alarm remains, alert the RSC.
6
Network d ata 
audit failedMINORNIGHT_AUD
or 
WEEKLY_ AUD— Resolved  if...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Audits, Shutdown Codes 
9-4 Audits 
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Tab le 9-3, Audit Errors, lists the errors that may trig ger the ab ove alarms. 
Table 9-3. Audit Errors
Error
ResourceError
Code DescriptionFault
ResourceFault
Code
NIGHT_AUD 81
Sc hed uled  MP 39 failed (g et names d irec tory from 
switc h)AUDIT 2
NIGHT_AUD 81
Sc hed uled  MP 40 failed (aud it messag e waiting 
ind ic ators)AUDIT 3
NIGHT_AUD 81
Sc hed uled  MP 41 failed (aud it d elivery queues)AUDIT...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Audits, Shutdown Codes 
9-5 Audits 
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Tab le 9-4, Demand  Aud it Test Results, lists d emand  aud its, ind ivid ual tests that 
are p erformed, and  any ac tions that need to b e p erformed . 
NOTE:
A d emand  aud it and the TEST MO func tion c annot b e run at the same time. 
Table 9-4. Demand Audit Test Results
Te s t  N a m eTe s t  
Result 
(Passed) Test Result (Failed)Test Result 
(Aborted) Action
Aud it Mailb oxes P Passed
F Fa il e...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Audits, Shutdown Codes 
9-6 Shutdown Codes 
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Shutdown Codes
Fault c od es are g enerated  from the DEFINITY AUDIX System flashware 
whenever the system shuts d own and  goes into firmware mod e. These c odes 
ap p ear automatic ally on the loc al and/or remote maintenanc e terminal. 
Whenever the DEFINITY AUDIX System reinitializes, the c od es will ap p ear in the 
event log . Ta b l e  9 - 5, System Shutd own Cod es, lists these faults...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Audits, Shutdown Codes 
9-7 Shutdown Codes 
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f02a
Shutdown from software Major Look at the old  shutd own reason on the maintenanc e 
terminal. The only c odes need ing  rep air ac tions are:
d a01 — Restore from generic .
d 7xx — Failed  installation. Attemp t reinstallation.
f02b
Software system error Major Contac t Luc ent servic es
f050
15 c onsec utive disk 
failures or system failed  to 
b oot from d iskMAJOR 1. Chec k b oard — If...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Audits, Shutdown Codes 
9-8 Shutdown Codes 
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f054
Bad disk drive or SCSI 
c onnec tionMAJOR— Chec k the SCSI c abling .
— Rep lac e the hard  disk, SCSI c ab le, and  the TN568, in 
that ord er.
f055
Bad  load er/p artition or 
b oot c ontrolMAJOR Reinstall from g eneric  MO disk and  restore b ac kups.
f058
Cannot boot from a write-
p rotec ted  disk.None — Chec k the SCSI c abling  to the hard d isk.
— Rep lac e the hard d isk.
f059...

Utilities, On-Site Diagnosis 
10-1 Standalone Utilities 
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DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
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Utilities, On-Site Diagnosis
This c hapter d esc rib es the utilities p rovid ed  for the DEFINITY AUDIX System. 
Note that most of the utility p roc ed ures should  b e d one b y the on-site tec hnic ian 
and  not attemp ted  b y the c ustomer. 
Standalone Utilities
Stored  on the g eneric  MO d isk, the Stand alone Utilities are used  when the 
system will not b oot to the...

DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Utilities, On-Site Diagnosis 
10-2 Standalone Utilities 
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Table 10-1. Standalone Utilities Options 
Option Description
Exit Exits from the utilities b ac k to firmware mode.
Initialize Disk
(5 sec ond s)
nCreates a valid  d isk boot bloc k and  writes it to the d isk
nBuild s a d efault p artition map  and  writes it to the d isk
Mod ify Partition Map  
(5 sec ond s)
This selec tion bring s up  a sec ond  level of 
menu op tions. These...