Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

  Setting Up Your Call Center World CentreVu Visual Vectors User Guide Release 8
Properties of Objects2-37
VDN objectThe following describes properties of the VDN object:
Properties Description
Name Name of the VDN in the CentreVu CMS Dictionary.
Type Type of object.
Permission Displays permissions (read, write, or both) you have for 
this VDN.
Extension VDN extension number.
Vector Id Shows the number or synonym identifying the vector 
assigned to this VDN. You can change this assignment if 
you have...

  Setting Up Your Call Center World CentreVu Visual Vectors User Guide Release 8
Properties of Objects2-38 

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
3
-1
3 Using Framework and 
Navigator 
............................................................................................................................................................................................................................................................Overview
PurposeThis chapter explains how to use CentreVu Framework and the Navigator 
tool.
It is divided into the following sections:
•...

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
Framework Software Overview3-2
Framework Software Overview
............................................................................................................................................................................................................................................................Overview
PurposeCentreVu Framework gives you access to all of the CentreVu Visual 
Vectors features and gives you the...

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
Frameworks Features3-3
............................................................................................................................................................................................................................................................Frameworks Features
Software functionsCentreVu Framework has three main functions:
• To allow access to a set of tools, including the Navigator, Vector...

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
Closing windows3-4
............................................................................................................................................................................................................................................................Closing windows
How to close windowsTo close a window, select Close from the File menu, or press Alt+ F4.
To close all windows, select the Close All item on the...

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
Disconnecting and exiting the software3-5
............................................................................................................................................................................................................................................................Disconnecting and exiting the software
How to disconnect and
exit the softwareTo exit the software, select Exit from the File menu.
You...

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
How to Access Framework3-6
How to Access Framework
............................................................................................................................................................................................................................................................Overview
PurposeFrom the CentreVu Framework window you can access tools to view, 
modify, add, and delete ACD items in the...

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
Starting CentreVu Framework3-7
............................................................................................................................................................................................................................................................Starting CentreVu Framework 
How to start Centre Vu
FrameworkUse the following steps to start the software on Microsoft Corp.Windows 
95/98 or...

  Using Framework and Navigator CentreVu Visual Vectors User Guide Release 8
Accessing objects in your Call Center World3-8
............................................................................................................................................................................................................................................................Accessing objects in your Call Center World 
ProcedureTo access objects in your Call Center World, complete the following steps:...