Home > Lucent Technologies > Communications System > Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

Here you can view all the pages of manual Lucent Technologies CentreVu Visual Vectors Release 8 User Guide. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.

Page 121

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-23
Insert menu itemThe Insert menu has the following item.
Comments  Allows you to type free-floating comments and attach them to 
a visual vector. If you use a tool other than the Vector Editor to edit vectors, 
then your step comments will be detached from the vector steps and you 
will have to re-attach them.
Help menu windowThe following figure shows the help menu window:
Help menu itemsPress...

Page 122

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Vector Editor Menus and Palettes4-24
............................................................................................................................................................................................................................................................Using Vector Editor Menus and Palettes
Vector Editor MenusTo select a Vector Editor menu item, choose any of the following methods: 
• Click on...

Page 123

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Vector Editor Menus and Palettes4-25
• Queue
– Queue Activity
– Center Info
– Agent Activity
– Queue Unconditional
• Routing
– Route To Number
– Route To Digits
– Adjunct Route
– Messaging Skill
– Goto Vector.
Help system
Press the F1 key or select the Help button to display context-sensitive help. 
Select Help from the menu bar to choose from the help options described in 
Basic Vector Editor Window Features (4-15)
. 

Page 124

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Opening Vectors4-26
............................................................................................................................................................................................................................................................Opening Vectors 
OverviewRegardless of which window you use to select vectors, the actions you 
may perform are the same.
Vector Editor windowThe following figure...

Page 125

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Opening Vectors4-27
Access proceduresTo open a vector from the Vector Editor window, do the following:
...........................................................................................................................................................................
1Select the Open... menu item from the File menu.
Result:  A Select the Vector to open window displays....

Page 126

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Opening Vectors4-28
...........................................................................................................................................................................
3Highlight the name of the vector you would like to access.
...........................................................................................................................................................................
4Select the...

Page 127

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Opening Vectors4-29
Features of the Select
the Vector to open
windowThe Select the Vector to open window has the following features.
Open from
Use this area to browse your Call Center World for the object you want.
Object Name
The name of the object you have highlighted in the Open from area. 
Of Type
The type of object that is currently selected. 
Open and Cancel buttons 
The Open and Cancel buttons you see on this window performs...

Page 128

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Saving Vectors4-30
............................................................................................................................................................................................................................................................Saving Vectors 
OverviewRegardless of which window you use to select objects, the actions that you 
may perform are the same.
Saving proceduresTo save a vector from...

Page 129

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Saving Vectors4-31
...........................................................................................................................................................................
2Browse your Call Center World and find the container in which you want 
to save the current vector.
• Click the + icon next to a container (for example, a Vector Folder) to 
show objects contained within it (for example, vectors).
• If needed to...

Page 130

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Saving Vectors4-32
Features of the Save
Vector As windowThe Save Vector As window has the following features.
Save In
Use this area to browse your Call Center World for the container you want.
Name
The name of the vector
Of Type
This drop-down list box shows the type of object that is currently selected.
Save and Cancel buttons 
The Save and Cancel buttons you see on this window performs standard 
Microsoft Corp. Windows actions.
•...
Start reading Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

Related Manuals for Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

All Lucent Technologies manuals