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Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

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Page 141

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Completing Input Fields4-43
............................................................................................................................................................................................................................................................Completing Input Fields 
OptionsYou can complete an input field by doing one of the following:
• Enter the requested information in the text box. 
• Select...

Page 142

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-44
............................................................................................................................................................................................................................................................Vector Scenarios
OverviewThere are many tasks related to call vectoring that Visual Vectors software 
helps you perform.
Common scenarios may include:
•Creating a...

Page 143

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-45
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6Select the Start Time: fields and enter 23: 00 and then select the Finish 
Time: fields and enter 5: 00
Result:  Leading zeroes are discarded from numeric entries....

Page 144

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-46
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13Next, you need to disconnect weekend callers after playing an 
announcement. To test the weekend condition, select the Test palette 
again.
Result:  The available icons for the Test palette are displayed....

Page 145

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-47
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20Select Properties  from the context (right-click) menu for the 
Announcement icon, or double-click the icon.
Result:  The Properties of Announcement window appears. The 
Extension: field is required....

Page 146

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-48
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28Select Id from the drop-down list of values for the Skill: field.
Result:  The Skill Id: field is enabled and required....

Page 147

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-49
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36Next, you want to collect a digit after playing an announcement for the 
caller. Locate and select the Announcement icon, then drag and drop it 
on the empty step box in the workspace area.
Result:  A yellow box appears when you can drop the...

Page 148

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-50
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43Select Properties  from the context (right-click) menu for the Route To 
Number icon, or double-click the icon.
Result:  The Properties of Route To Number window appears with 
default values....

Page 149

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-51
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51Optionally, you may type a comment for this icon in the Comment: field, 
and then select OK.
Result:  The Properties window closes and the label for this icon 
changes to DIG = 5....

Page 150

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Vector Scenarios4-52
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58Select Properties  from the context (right-click) menu for the 
Announcement icon, or double-click the icon.
Result:  The Properties of Announcement window appears. The 
Extension: field is required....
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