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Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

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Page 131

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-33
............................................................................................................................................................................................................................................................Using Step Property Windows
OverviewOnce you have selected properties from the context menu for an object, 
an input window displays. The information...

Page 132

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-34
Basic features of fields
on property windowsUse the Property window features to enter or edit existing field values, as 
follows:
Announcement (Input/
Output) stepThe following describes the Announcement (Input/Output) step:
Timed Announcement
(Input/Output) stepThe following describes the Timed Announcement (Input/Output) step:
Music (Input/Output)
stepThe following describes the Music (Input/Output)...

Page 133

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-35
Ringback (Input/Output)
stepThe following describes the Ringback (Input/Output) step:
Silence (Input/Output)
stepThe following describes the Silence (Input/Output) step:
Reply (Input/Output) stepThe following describes the Reply (Input/Output) step:
Consider (Input/Output)
stepThe following describes the Consider (Input/Output) step:Properties Description
Seconds Enter numeric value 0-999 (default=0)....

Page 134

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-36
Collect (Input/Output)
stepThe following describes the Collect (Input/Output) step:
Converse (Input/Output)
stepThe following describes the Converse (Input/Output) step:
Busy (End) stepThe following describes the Busy (End) step:
Stop (End) stepThe following describes the Stop (End) step:Properties Description
Source Digits is the default value. Or select CED or CDPD from 
drop-down list, if...

Page 135

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-37
Disconnect (End) stepThe following describes the Disconnect (End) step:
Caller Info (Test) stepThe following describes the Caller Info (Test) step:
Center Info (Test) stepThe following describes the Center Info (Test) step:Properties Description
Comment A comment associated with this step.
Properties Description
Measure ANI is the default value. Or select digits or ii-digits from 
drop-down list, if...

Page 136

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-38
Queue Activity (Test)
stepThe following describes the Queue Activity (Test) step:
Agent Activity (Test) stepThe following describes the Agent Activity (Test) step:Threshold One (1) is the default value. Or enter a numeric value that 
depends on Measure and your ECS/switch software 
version.
Comment A comment associated with this step. Properties Description
Properties Description
Measure Rolling-asa is...

Page 137

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-39
Time Of Day (Test) stepThe following describes the Time Of Day (Test) step:
Queue Activity (Queue)
stepThe following describes the Queue Activity (Queue) step:Threshold Zero (0) is the default value. Or enter a numeric value that 
depends on Comparator and your ECS/switch software 
version.
Comment A comment associated with this step. Properties Description
Properties Description
Start Day All is the...

Page 138

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-40
Center Info (Queue) stepThe following describes the Center Info (Queue) step:
Agent Activity (Queue)
stepThe following describes the Agent Activity (Queue) step:Properties Description
Measure Expected-wait is the available value.
Split/Skill Select a split or skill (or First, Second, Third, Best, or Id) 
from drop-down list.
Skill Id Enter numeric value 1-999 (default=1). Disabled if Split/
Skill is not...

Page 139

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-41
Queue Unconditional
(Queue) stepThe following describes the Queue Unconditional (Queue) step:
Route To Number
(Routing) stepThe following describes the Route To Number (Routing) step:
Route To Digits
(Routing) stepThe following describes the Route To Digits (Routing) step:
Adjunct Route (Routing)
stepThe following describes the Adjunct Route (Routing) step:Properties Description
Split/Skill Select a...

Page 140

  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using Step Property Windows4-42
Messaging Skill
(Routing) stepThe following describes the Messaging Skill (Routing) step:
Goto Vector (Routing)
stepThe following describes the Goto Vector (Routing) step:
Properties Description
Split/Skill Select a split or skill (or First, Second, Third, or Id) from 
drop-down list.
Skill Id Enter numeric value 1-999. Disabled if Split/Skill is not 
Id.
Extension Extension is the default. Or select...
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