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Lucent Technologies Centrevu Cms Administration Guide

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Page 261

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing ACD access9-9
............................................................................................................................................................................................................................................................Viewing, assigning, deleting, or changing ACD access...

Page 262

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing ACD access9-10
The User Permissions ACD Access input window opens.
...........................................................................................................................................................................
3In the User ID field, type the ID of the user whose ACD access 
permissions you want to add, change, or view. This field is required....

Page 263

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing ACD access9-11
Reference
• The default permission for ACD Access is yes, which gives all 
users access to all ACDs (real or pseudo). 
• To turn off a users access permissions to an ACD (real or pseudo), 
delete that users permissions for the ACD instead of clearing the 
Read and Write  check boxes (this saves disk space). Then the 
CentreVu CMS default of no permissions is in effect for that user...

Page 264

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing feature access9-12
............................................................................................................................................................................................................................................................Viewing, assigning, deleting, or changing feature access
OverviewYou cannot change or delete feature access permissions for CentreVu...

Page 265

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing feature access9-13
The User Permissions Feature Access input window opens.
...........................................................................................................................................................................
4In the User IDs field, type the ID of the user whose feature access 
permissions you want to change or view. This field is required....

Page 266

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing feature access9-14
Reference
• You can put the Feature Access window on a script. See “Task: 
automating your activities with scripting” for more information.
• You can put the Feature Access window on a timetable. See “Task: 
using timetables and shortcuts” for more information.
• When a user has neither read nor write permission for a feature, 
that feature is not listed in the users menu options....

Page 267

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, or changing main menu addition access9-15
............................................................................................................................................................................................................................................................Viewing, assigning, or changing main menu addition access...

Page 268

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, or changing main menu addition access9-16
...........................................................................................................................................................................
5In the Addition field, type the name of the menu additions that the user 
will or will not have access to. The name must match the menu addition 
name exactly....

Page 269

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing split/skill access9-17
............................................................................................................................................................................................................................................................Viewing, assigning, deleting, or changing split/skill access...

Page 270

  Task: assigning user permissions  CentreVu CMS Administration
Viewing, assigning, deleting, or changing split/skill access9-18
...........................................................................................................................................................................
6Do the following: 
• Select the Read check box if this user will have read permission 
for the splits/skills; clear the check box if the user will not have 
read permission for the splits/skills.
• Select...
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