Lucent Technologies Centrevu Cms Administration Guide

  Task: viewing and changing system setup values  CentreVu CMS Administration
Allocating storage space10-31
• Shift 1 (2, 3, or 4): CentreVu CMS rounds shift times to the 
nearest interval. For example, if you use 30-minute intervals and 
set a shift from 8:15 to 5:15, 
CentreVu CMS assumes that this 
shift is from 8:00 to 5:30.
Shifts must be at least one minute long. 
You cannot set a shift from 8:00 a.m. to 8:00 a.m. for a 24-hour 
shift; you must set 8:00 a.m. to 7:59 a.m. for a 24-hour shift. 
This...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Allocating storage space10-32
Scripting
You can script the Data Allocation Status window and schedule the 
script. See “Task: automating your activities with scripting” for more 
information.
Timetable
You cannot put the Data Allocation Status window on a timetable.
Switch parameters
If you change the switch parameters using VZVHWXS check the 
parameters on the Data Allocation Status screen. See 
CentreVu CMS 
R3V8
 Upgrades...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Migrating CentreVu CMS data10-33
............................................................................................................................................................................................................................................................Migrating CentreVu CMS data
OverviewUse these steps to migrate R2 CentreVu CMS data residing on a 3B2 
computer to a current 
CentreVu CMS...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Migrating CentreVu CMS data10-34
The R2 Migrate Data input window opens.
...........................................................................................................................................................................
3For information on using the R2 Migrate Data window, see CentreVu 
CMS
 R2V8 Upgrades and Migration 585-215-856.
END OF...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Migrating CentreVu CMS data10-35
The R3 Migrate Data input window opens.
...........................................................................................................................................................................
3For information on using the R3 Migrate Data window, see CentreVu 
CMS
 R2V8 Upgrades and Migration 585-215-856.
END OF...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Setting storage intervals10-36
............................................................................................................................................................................................................................................................Setting storage intervals
OverviewYou can set a 15-, 30-, or 60-minute storage interval for ACD data. This 
allows you to choose the storage...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Setting storage intervals10-37
The Storage Intervals input window opens.
...........................................................................................................................................................................
3To set the length of your intrahour intervals, select: 15 minutes 30 
minutes (default value) 60 minutes...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Setting storage intervals10-38
Use the following as a guide:
• The default daily summary time is 12:35 a.m. on the day 
following the day the data was collected. Weekly summaries are 
started on the day following the selected stop day. Monthly 
summaries are started on the first day of the next month. For 
example, Januarys monthly summary is done on the first day of 
February. 
• To start data summarizing on the current day,...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Setting storage intervals10-39
• If the start and stop day are the same day of the week, one days 
worth of data is stored per week. 
• When you change the weekly start or stop day, the current week 
can be one to 13 days long. You do not need to migrate the data 
because of this change.
• If the current start day is Sunday and the stop day is Saturday, and 
you change the stop day on Saturday morning to Friday, the 
current...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Setting storage intervals10-40
Reference
Guidelines for setting storage intervals
A change in the intrahour interval does not take effect until the end of 
the current intrahour interval, and existing historical data is 
automatically migrated when you are changing to a longer intrahour 
interval.
If the new intrahour report interval is 15 minutes, the existing 30- or 
60-minute data is divided by two or four, respectively,...