Lucent Technologies Centrevu Cms Administration Guide

  Task: viewing and changing system setup values  CentreVu CMS Administration
Setting up a pseudo-ACD10-11
• Verify that enough free space is available to unarchive the data. 
View free space allocation to see where data is stored, how much 
space is needed for the existing ACDs (both real and pseudo-
ACDs), and how much space is available for the pseudo-ACD 
data.  See “Specifying how 
CentreVu CMS stores data” in this 
task for more information.
• Define how much historical data will be stored for the...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Loading pseudo-ACD data10-12
............................................................................................................................................................................................................................................................Loading pseudo-ACD data
OverviewUse these steps to load ACD data into the pseudo-ACD you created in 
the “Setting up a pseudo-ACD.” For example, you...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Loading pseudo-ACD data10-13
The CMS System Setup selector window opens.
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2Select Operations | Load Pseudo-ACD Data. 

  Task: viewing and changing system setup values  CentreVu CMS Administration
Loading pseudo-ACD data10-14
The Load Pseudo-ACD Data input window opens.
The Status field shows the status of the data being loaded into the 
pseudo-ACD; the Errors field shows any errors found while loading the 
pseudo-ACD data.
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3In the ACD field, type the...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Loading pseudo-ACD data10-15
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6In the Start time field, type the time from when you want to start 
migrating data to the pseudo-ACD. The default is 12:00 a.m., midnight.
The time tells 
CentreVu CMS which time to look for on the backup 
volume and at which...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Loading pseudo-ACD data10-16
• You can access the Load Pseudo-ACD Data via a script. See 
“Task: automating your activities with scripting” for more 
information. 
• You can put this window on a timetable. See “Task: using 
timetables and shortcuts” for more information. 

  Task: viewing and changing system setup values  CentreVu CMS Administration
Specifying how CentreVu CMS stores data10-17
............................................................................................................................................................................................................................................................Specifying how CentreVu CMS stores data
OverviewUse these steps to see which file systems CentreVu CMS uses and to 
specify where to...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Specifying how CentreVu CMS stores data10-18
The Free Space Allocation input window opens. The Status field shows 
the name of each table as it is being used.
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5The Blocks Required field shows the approximate number of blocks to 
be used for agents, agent...

  Task: viewing and changing system setup values  CentreVu CMS Administration
Specifying how CentreVu CMS stores data10-19
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8The % Avail field shows the percentage of space still available.
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  Task: viewing and changing system setup values  CentreVu CMS Administration
Archiving data in the historical database10-20
............................................................................................................................................................................................................................................................Archiving data in the historical database
OverviewData is automatically archived based on your entries in the Storage 
Intervals...