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Lexmark X9575 User Manual

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Page 201

2Click Programs or All Programs ŒLexmark 9500 Series.
3Click Wireless Configuration Utility.
4Follow the instructions on the computer screen, and enter the new network name when prompted.
Ping the access point
1If you do not already know it, find the IP address of the wireless access point (wireless router).
aDo one of the following:
In Windows Vista, click  Œ All Programs Œ Accessories Œ Command Prompt.
In Windows XP, click Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.
bType...

Page 202

3Press Enter.
4If the printer responds, you will see several lines appear that start with “Reply from”.
Turn off and restart the printer, and then try resending your print job.
5If the printer does not respond, you will see “Request timed out.”
aCheck that the computer has a wireless IP address.
1Do one of the following:
In Windows Vista, click  Œ All Programs Œ Accessories Œ Command Prompt.
In Windows XP, click Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.
2Type ipconfig.
3Press...

Page 203

Print troubleshooting
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a
PictBridge-enabled digital camera
M
AKE SURE PAPER SIZE IS SET CORRECTLY
The printer issues the Paper or Photo Size Error when your chosen photo size does not match the paper
size that is set. This typically happens when you are trying to print from a PictBridge-enabled digital camera. You
may have left the printer control panel Photo Size menu item setting at 8.5 x 11” or 5 x 7” size, but your
camera setting has print size of...

Page 204

CHECK PRINT CARTRIDGES
If the document still does not have the print quality you want, follow these steps:
1Align the print cartridges. For more information, see “Aligning print cartridges” on page 181.
If print quality has not improved, continue to step 2.
2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on
page 182.
If print quality has not improved, continue to step 3.
3Remove and reinsert the print cartridges. For more information, see “Removing a...

Page 205

Envelopes
Iron-on transfers
Note: Transparencies may take up to 15 minutes to dry.
USE A DIFFERENT BRAND OF PAPER
Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other
high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper.
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
REMOVING AND REINSTALLING THE SOFTWARE
Software may not be installed correctly. For more information, see “Removing and...

Page 206

3Press  or  repeatedly to choose Resize.
4Press  or  repeatedly to choose Borderless.
5Press .
6Press , or press  to save settings.
SELECT THE BORDERLESS PHOTO FEATURE (WHEN PRINTING PHOTOS)
1From the control panel, press  or  repeatedly to until Photo is highlighted.
2Press .
3Press  or  repeatedly to choose Change Default Settings.
4Press .
5Press  or  repeatedly to choose Layout.
6Press  or  repeatedly to choose Borderless.
7Press  to save settings.
MAKE SURE YOU USE PHOTO PAPER
You must use photo...

Page 207

SELECT A LOWER PRINT QUALITY
1With a document open, click File  Œ Print.
2Click Properties, Preferences, Options, or Setup.
The Print Setup tab appears.
3Select a lower print quality. For example, you might want to select Normal if you have been using Best.
REMOVE AND REINSTALL THE SOFTWARE
It is sometimes helpful to remove the existing printer software and reinstall it.
Ink smudges during automatic two-sided printing
If you notice that the ink on one side of a two-sided document did not have sufficient...

Page 208

Photo smudges or scratches
To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.
Checking the print cartridges
A
RE THE PRINT CARTRIDGES PROPERLY INSTALLED?
For more information, see “Installing print cartridges” on page 178.
ARE THE STICKER AND TAPE REMOVED FROM THE CARTRIDGES?...

Page 209

Ink levels seem to go down too quickly
These are possible solutions. Try one or more of the following:
ARE YOU PRINTING PHOTOS OR DOCUMENTS WITH A LARGE NUMBER OF GRAPHICS?
Because photos and graphics require more ink than text documents do, ink usage increases when you print photos
or graphics.
ARE YOU PRINTING WITH THE BEST SETTING ON THE PRINT SETUP TAB?
To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper. All other paper
types print best at a lower setting....

Page 210

MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed
to be printed; make sure the font is a TrueType font. See the program documentation for more information.
MAKE SURE THE DOCUMENT WAS FORMATTED OR CREATED FOR THE PRINTER
Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that
created the document to fix these problems, and then save...
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