Lexmark X9575 User Manual

6Select Local Port, and then click the New Port button.
7Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive
printer name.
The name should be in the form \\server\printer.
8Click OK.
9Click Close.
10Make sure the new port has been selected on the Ports tab, and then click Apply.
The new port is listed with the printer name.
11Click OK.
RESTART THE HOST COMPUTER AND THE REMOTE COMPUTER
Try printing again.
Printer is not able to communicate with the...

Updating the printer software
The printer software needs to be updated to run properly.
1Start Windows.
2When the desktop appears, insert the software CD for Windows.
The installation screen appears.
3Click Install.
4When the Existing Printer Driver Found dialog box appears, select Update the existing driver software.
Bidirectional communication is not established
The printer and computer may not be able to exchange data.
These are possible solutions. Try one or more of the following:
CHECK THE USB...

Transparencies or photos contain white lines
Glossy photo paper or transparencies stick together
Cannot print from digital camera using PictBridge
These are possible solutions. Try one or more of the following:
ENABLE PICTBRIDGE PRINTING FROM CAMERA
Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect,
the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of
the printer. For more...

7Press  or  until On appears.
8Press .
MAKE SURE YOU TYPE IN THE CORRECT PASS KEY
If you set Security to High, you must type in the pass key from another Bluetooth-enabled device. Consider
setting Security to Low to eliminate the need for a pass key:
1From the control panel, press  or  repeatedly until Setup is highlighted.
2Press .
3Press  or  repeatedly until Change Bluetooth Default Settings is highlighted.
4Press .
The Bluetooth Default Settings menu appears.
5Press  or  repeatedly until the option...

Duplex unit does not operate correctly
These are possible solutions. Try one or more of the following:
CHECK PAPER SIZE AND TYPE
Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic
duplexing, use only letter- or A4-size plain paper.
CHECK FOR PAPER JAMS
Check for and clear any paper jams. For more information, see “Paper jam in the duplex unit” on page 230.
MAKE SURE THE DUPLEX UNIT IS PROPERLY INSTALLED
Remove the duplex unit and reinstall it. For...

Paper jam in the printer
E
JECT THE PAPER AUTOMATICALLY
To remove the paper jam, eject the paper:
1Press and hold .
2Remove the paper from the paper exit tray.
REMOVE THE PAPER MANUALLY
1Press  to turn off the printer.
2Firmly grasp the paper, and gently pull it out.
3Press  to turn the printer back on.
Paper jam in the Automatic Document Feeder (ADF)
1Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.
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2Firmly grasp the paper, and gently pull it out.
3Close the ADF.
4Press .
Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
CHECK PAPER LOADING
Load a smaller amount of paper into the printer.
Load paper with the printable side facing down. (If you are not sure which side is the printable side, see the...

See “Loading paper in Tray 1” on page 70 and its related topics for information about:
Maximum loading amounts per paper type
Specific loading instructions for supported paper and specialty media
REMOVE EACH PAGE AS IT IS PRINTED
Remove each page as it exits, and let it dry completely before stacking.
ADJUST THE PAPER GUIDES
Adjust the paper guides:
When using media less than 8.5 inches wide
To rest against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper,...

4Click Printer to look at the drop-down menu.
Make sure no check mark appears next to Pause Printing.
If a check mark does not appear next to Set As Default Printer, you must select the correct printer from a
list each time you print.
Banner paper jams
These are possible solutions. Try one or more of the following:
CLEAR BANNER PAPER JAMS
1Press  to turn off the printer.
2Remove the jammed banner paper from the printer.
REVIEW BANNER PRINTING CHECKLIST
Use only the number of sheets needed for the...

Paper jam in the duplex unit
1Push down on the duplex latch as you grasp the duplex unit.
2Pull out the duplex unit.
3Firmly grasp the paper, and gently pull it out.
4Push down on the duplex latch as you reinstall the duplex unit.
5Press .
6On your computer, delete or stop the print job, and then try resending the print job again.
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