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Lexmark X9575 User Manual

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Page 211

Page prints with different fonts
M
AKE SURE THE CORRECT PRINTER IS SELECTED
When printing from an application, make sure the selected printer is the correct printer you want to use to print
your job.
It is useful to have the default printer set to be the printer you use most often for printing.
MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed
to be printed; make sure the font is a...

Page 212

DO YOU NEED TO ALIGN THE PRINT CARTRIDGES?
The cartridges may be out of alignment.
1Do one of the following:
In Windows Vista, click  Œ Control Panel.
In Windows XP or 2000, click Start.
2Click Programs or All Programs ŒLexmark 9500 Series.
3Click Solution Center.
4Click the Maintenance tab.
5Click Align to fix blurry edges.
ARE THE PRINT CARTRIDGES CLEAN?
You may need to clean the print cartridge nozzles.
Printouts have alternating bands of light and dark print
If the printer pauses frequently during a...

Page 213

3Select one of the following settings:
Automatic for the printer to determine the quality and speed according to the media type.
Quick Print for reduced print quality and faster print speed.
Normal for good print quality and average print speed.
Best for excellent print quality and reduced print speed.
CHECK THE PROGRAM SETTINGS
Use a different fill pattern in the program. For more information, see the program documentation.
PERFORM MAINTENANCE ON THE PRINT CARTRIDGES
You may need to clean the print...

Page 214

White lines appear in graphics or solid black areas
These are possible solutions. Try one or more of the following:
ADJUST THE QUALITY SETTING ON THE PRINT SETUP TAB IN PRINTING PREFERENCES
For excellent print quality and reduced print speed, select Best.
For good print quality and average print speed, select Normal.
For reduced print quality and faster print speed, select Quick Print.
To have the printer determine the quality and speed according to media type, select Automatic.
ADJUST THE PROGRAM...

Page 215

3Make sure:
Set as Default Printer is selected.
Pause Printing is not selected.
Use Printer Offline is not selected.
Settings are not saved
These are possible solutions. Try one or more of the following:
CHANGE TIME-OUT SETTINGS
If you press  to select a setting, an * appears next to the selected setting. The printer reverts to the default setting
after two minutes of inactivity or if the printer is turned off.
SAVE SETTINGS
If you press  to select a setting, an * appears next to the selected setting....

Page 216

CHECK THE USB CONNECTION
1Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the 
 USB symbol. Plug the long, flat end of the USB cable into this port.
2Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3Check that the USB cable is not damaged and that the  light is on.
Resolving font problems
H
AVE YOU APPLIED THE FONTS CORRECTLY IN THE PROGRAM?
Most programs do not print a stretched or resized...

Page 217

IS THE PROBLEM WITH THE PROGRAM?
Try printing a different image. If it prints correctly, the problem may be with the program you are using. For more
information, see the program documentation.
Printing a test page
1Do one of the following:
In Windows Vista, click .
In Windows XP and earlier, click Start.
2Click Programs or All Programs ŒLexmark 9500 Series.
3Click Solution Center.
4From the Maintenance tab, click Print a test page.
5Compare the printed page to the image displayed on the computer screen....

Page 218

TRY PRINTING A TEST PAGE AGAIN
1Do one of the following:
In Windows Vista, click  Œ Control Panel.
In Windows XP or 2000, click Start.
2Click Programs or All Programs ŒLexmark 9500 Series.
3Click Solution Center.
4Click the Maintenance tab.
5Click Print a test page.
External print server is not working
If there is an external device connected between the computer and the printer, make sure it supports bidirectional
communication.
Disconnect the printer from the external device, and connect it directly to...

Page 219

MAKE SURE THE CABLE IS NOT DAMAGED OR LOOSE
Make sure:
The USB cable is not damaged.
The  light is on.
Printer is plugged in but does not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER
Try printing a test page.
MAKE SURE THE PRINT QUEUE IS READY TO PRINT
Make sure the printer is set as the default printer and is not being held or paused.
Printer is trying to print to File
If the computer is sending the print jobs to File rather...

Page 220

The printer is shown as Shared in the Printer folder on Windows Vista, or the Printers and Faxes folder in
Windows XP, or the Printers folder in Windows 2000 on the host computer.
CHECK THE PRINTER STATUS
Windows Vista users:
1Click  Œ Control Panel Œ Printer (under Hardware and Sound).
2Right-click the icon for your printer.
3Click Sharing.
4Click Change Sharing Options, and confirm the Windows prompt.
5Select Share this printer, and then give the printer a distinctive name.
6Click OK.
Windows XP...
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