Lexmark W820n User Manual

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252 Paper Jam
Open Doors B, CAround trays 2, 3, 4, and 5Tr a y 2
Tr a y 3
Tr a y 4
Tr a y 5
253 Paper Jam
Open Doors A, B, CAround trays 1, 2, 3, 4, and 5Tray 1 and the print cartridge
area
Tr a y 2
Tr a y 3
Tr a y 4
Tr a y 5
254 Paper Jam Open Door CAround trays 3, 4, and 5Tr a y 3
Tr a y 4
Tr a y 5
254 Paper Jam Open Tray 5In tray 5Tr a y 5
255 Paper Jam Open Door AAround tray 1Tray 1 and the print cartridge
area
255 Paper Jam
Remove MP FeederMultipurpose feederMultipurpose feeder
255 Paper Jam...

70
280 Paper Jam Open Cover HTransport unitIftheprintmediaisjammed
inside the transport unit
between the rollers:
280 Paper Jam Open Door DMailboxClearing jams from the optional
mailbox
281 Paper Jam Open Cover HTransport unitIftheprintmediaisjammed
inside the transport unit
between the rollers:
281 Paper Jam Open Door DMailboxClearing jams from the optional
mailbox
282 Paper Jam Open Cover HTransport unitIftheprintmediaisjammed
inside the transport unit
between the rollers:
282 Paper Jam Open Door...

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Clearing jams from the printer
Tray 1 and the print cartridge area
Note:The following instructions are written assuming you are using the multipurpose
feeder and the duplex unit. If you are using the envelope feeder, you must remove
it before opening the duplex unit door. For instructions, seeRemoving the
optional envelope feeder.
1Open the multipurpose feeder.
2Push up on the latch to release the duplex unit door (Door E).
3Gently lower the door to the open position.
4Pull up on handle to open the...

72
5Remove the paper based on what part is visible.
–If the paper is visible, pull it straight out and continue withstep 9 on page 72.
–If the paper is not visible or there is not enough showing to grasp easily, it is still in the
tray. Completestep 6 on page 72throughstep 9 on page 72.
–If the paper is not visible in the tray, the paper is lodged behind the tray and requires that
you remove the tray. SeeBehind trays 1, 2, and 3.
6Pull tray 1 open.
7Pull the paper to the right, and then straight out....

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CAUTION:Firmly push on the upper middle part of the door. There is a label on the door to
show where to push on the door. Pushing in this area ensures the door is closed
and prevents damage to the door.
10Close the duplex unit door (Door E).
Tr a y 2
1Pull up on handle to open the tray 2 side door (Door B).
2Remove the paper as follows:
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–If the paper is visible, pull it straight out and continue withstep 5 on page 74.
–If the paper is not visible or there is not enough showing to grasp easily, it is still in the
tray. Completestep 3throughstep 6 on page 74.
–If the paper is not visible in the tray, the paper is lodged behind the tray and requires that
you remove the tray. SeeBehind trays 1, 2, and 3.
3Pull tray 2 open.
4Pull the paper to the right, and then straight out.
5Close tray 2.
6Close the tray 2 side door (Door B).
Tr a y 3...

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2Remove the paper as follows:
–If the paper is visible, pull it straight out and continue withstep 6 on page 75.
–If the paper is not visible or there is not enough showing to grasp easily, it is still in the
tray. Completestep 3throughstep 6 on page 75.
–If the paper is not visible in the tray, the paper is lodged behind the tray and requires that
you remove the tray. SeeBehind trays 1, 2, and 3and
Behind Tray 4.
3Pull tray 3 open.
4Pull the paper to the right, and then straight out.
5Close tray 3....

76 Tr a y 4
1Pull up on handle to open the side door for trays 3 and 4 (Door C).
2Remove the paper as follows:
–If the paper is visible, pull it straight out and continue withstep 6 on page 76.
–If the paper is not visible or there is not enough showing to grasp easily, it is still in the
tray. Completestep 3throughstep 6 on page 76.
–If the paper is not visible in the tray, the paper is lodged behind the tray and requires that
you remove the tray. SeeBehind trays 1, 2, and 3and
Behind Tray 4.
3Pull tray...

77 Tr a y 5
1Pull tray 5 open.
2Lift the plastic cover and hold it open.
3Pull the paper to the right, and then straight out.
4Close the plastic cover.
5Close tray 5.
Note:If the print media cleared tray 5, the print media could be lodged behind Door C.
SeeTr a y 3to see how to clear a jam behind Door C.
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78 Behind trays 1, 2, and 3
In rare cases, a piece of print media can become lodged behind a tray where it cannot be reached
unless the tray is removed from the printer.
1Pull the tray out to the stop position.
2Graspeachsideofthetray.
3Pull the tray straight up, and then out toward you. Set the tray aside.
4Pull the paper straight out.
5Align the guides on the bottom of the tray with the slots in the printer.
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