Lexmark W820n User Manual

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–The print media is jammed under the mailbox plastic deflector.
aReach under the mailbox plastic deflector. Pull it to the right. The plastic deflector moves
up. Keep the plastic deflector in this up position.
bPull the print media down and straight to the right from the standard bin.
3Close the printer side door (Door A).
4Close the duplex unit door (Door E).
5Close the mailbox door (Door D).
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Clearing jams from the optional finisher
Remove the jam based on its location.
If the print media is jammed under the divertor cover:
1Under the transport unit, locate the clear tab at the end of the clear plastic deflector.
2Grasp the tab and pull to the right. The plastic deflector (Deflector G) moves up. Keep the
plastic deflector in this up position.
3Pull the print media down and straight out from the standard bin.
Diver tor cover Plastic
deflectorTa b
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If the print media is jammed in the standard bin, use one of the following methods to remove the sheet:
Pull the sheet toward you.
If the sheet does not pull out easily:
1Push the finisher latch.
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2Grasp the finisher and slide it to the right.
3Pull the sheet out.
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4Push the finisher against the printer until the plastic spokes on the transport unit are firmly
seated in the holes on the diver tor cover.
If the print media is jammed inside the transport unit between the rollers:
1Pull up on the handle to open the transport unit cover (Cover H).
2Pull the sheet straight out.
3Close the transport unit cover (Cover H).
Hole
Transport unit
Plastic spoke Hole Divertor
cover
Plastic spoke
Transport unit cover
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If the print media is jammed under the finisher top cover:
CAUTION:To avoid rings on your hand being caught by the spring-loaded plastic plate in this
area, remove your rings first. If your hand is caught in this area, press down on the
plastic plate with your other hand to provide some clearance, and then pull your
hand free.
1Grasp the cutout handhold on the finisher top cover (Cover J) and pull up.
2Pull the print media straight up.
3Close the finisher top cover (Cover J).
If the print media is...

95
If the print media is jammed between the transport unit and the finisher:
1Open the finisher door (Door K).
2In the top left corner inside the finisher, pull the green lever down and to the right. Hold it out of
the way.
The leading edge of the print media is under the lever.
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3Pull the jammed sheet straight out.
If the print media is jammed above the green lever above the stapler:
1Pull the green lever down and to the right. Hold it out of the way.
2Pull print media straight out.
Lever
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If there is not enough to grasp above the green lever above the stapler:
1Locate the left green knob and turn it in the direction of the arrow. The print media moves so
you can grasp it.
2Pull the print media straight out.
3Close the finisher door (Door K).
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The print media exits to bin 2, but there is not enough to grasp from the bin:
1Open the finisher door (Door K).
2Locate the right green knob above the stapler and turn it in the direction of the arrow. More of
the print media moves to the bin.
3Pull the print media out of the bin. If the print media does not release easily, complete
step 1 on page 98tostep 2 on page 98, and then close the finisher door (Door K).
The print media is caught between the two bins in the accumulator area.
1Push up on the...