Kyocera TASKalfa 552ci User Manual

Troubleshooting
10-15
10
Clearing Paper Jams
If a paper jam occurs, the touch panel will display Paper 
Jam. and the machine will stop. Refer to these 
procedures to remove the jammed paper.
Jam Location Indicators
If a paper jam occurs, the location of the jam will be displayed as the following figure with a letter corresponding 
to the affected component in the machine. Clearing instructions will also be displayed.
Status10/10/2008    10:10
Hold JAM   1.Remove any paper that is inside.
2.Open the fuser...

Troubleshooting
10-16 After you remove the jam, the machine will warm up again and the error message will be cleared. The machine 
resumes with the page which jam has occurred.
Precautions with Paper Jams
• Do not reuse jammed papers.
• If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. 
Scraps of paper left in the machine could cause subsequent jamming.
• Discard paper that has jammed in the optional document finisher. A page affected by a paper jam...

Troubleshooting
10-17
10
4Remove the jammed paper.
If the paper tears, remove every loose scrap from 
inside the machine.
5Push cassette 1 back in place securely.
6Press the specified position to close left cover 1.
Cassette 2
Follow the steps below to clear paper jams in cassette 2.
1Open left cover 3.
2Remove the jammed paper.
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Troubleshooting
10-18
3Pull out cassette 2.
4Remove the jammed paper.
If the paper tears, remove every loose scrap from 
inside the machine.
5Push cassette 2 back in place securely.
6Close left cover 3.
Optional Cassettes 3 and 4
Follow the steps below to clear paper jams in cassettes 3 or 4 when using the optional paper feeder.
1Open left cover 4.
2Remove the jammed paper.
If the paper tears, remove every loose scrap from 
inside the machine.
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Troubleshooting
10-19
10
3Pull out the cassette in use.
4Remove the jammed paper.
5Push the cassette back in place securely.
6Close left cover 4.
Multi Purpose Tray
Follow the steps below to clear paper jams in the multi purpose tray.
1Remove all papers from the multi purpose tray.
2If paper is jammed inside, pull the paper toward you 
to remove.
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Troubleshooting
10-20
3Pull up left cover 1 lever and open the left cover 1.
4Remove the jammed paper.
If the paper tears, remove every loose scrap from 
inside the machine.
5Open the feed guide B1.
6Remove the jammed paper.
If the paper tears, remove every loose scrap from 
inside the machine.
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Troubleshooting
10-21
10
7Pull out cassette 1.
8Turn the lower green knob (B2) to the left at least 
10 times.
9Remove the jammed paper.
If you cannot remove the paper, proceed with the 
next step.
10Pull out paper feed unit (B3).
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Troubleshooting
10-22
11Open paper feed unit cover (B4) and remove the 
jammed paper.
12Push paper feed unit (B3) back in place, and push 
the cassette back in place securely.
13Press the specified position to close left cover 1.
Inside the Left Covers 1, 3 and 4
Follow the steps below to clear paper jams inside left cover 1, 3 or 4 when using the optional paper feeder.
1Open the left cover where the paper is jammed 
inside.
2Remove the jammed paper.
If the paper tears, remove every loose scrap from...

Troubleshooting
10-23
10
Duplex Unit
Follow the steps below to clear paper jams in the duplex unit.
1Pull up left cover 1 lever and open the left cover.
2Remove the jammed paper.
3Press the specified position to close left cover 1.
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Troubleshooting
10-24
Duplex Unit and Cassette 1
Follow the steps below to clear paper jams in duplex unit and cassette 1.
1Pull up left cover 1 lever and open the left cover.
2Remove the jammed paper.
3Press the specified position to close left cover 1.
4If the left cover 2 indicator is flashing, open left 
cover 2.
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