Kyocera TASKalfa 250ci User Manual

Maintenance 
OPERATION GUIDE9-11
9
3Cap the old waste toner box.
4Remove the old waste toner box at an angle and 
place it in the plastic disposal bag provided.
CAUTION: Do not attempt to incinerate the toner 
container or the waste toner box. Dangerous sparks 
may cause burns.
5Open the new waste toner box cap.
6Install a new waste toner box.
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Maintenance 
9-12OPERATION GUIDE
7Press on the left edge of the new waste toner box 
to lock it.
8Press the specified position to close the waste 
toner tray. When the tray reaches the correct 
position, it locks in place with a clicking sound.
9Close the front cover.
NOTE: Return the exhausted toner container and 
waste toner box to your dealer or service 
representative. The collected toner container and 
waste toner box will be recycled or disposed in 
accordance with the relevant regulations....

OPERATION GUIDE10-1
10 Troubleshooting
This chapter explains how to solve problems with the machine.
• Solving Malfunctions .... ...............................................10-2
• Responding to Error Messages .... ..............................10-6
• Clearing Paper Jams ............... .................................10-15
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Troubleshooting 
10-2OPERATION GUIDE
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the  checkpoints and perform procedures indicated on the 
following pages. If the problem persists,  contact your Service Representative.
Symptom Checkpoints Corrective ActionsReference 
Page
The operation panel 
does not respond 
when the main power 
switch is turned on. Is the machine plugged in? Plug the power cord into an AC...

Troubleshooting 
OPERATION GUIDE10-3
10
Printouts are too dark.Is the machine in Auto 
Density mode? Set the correct density level for 
auto density. —
Is the machine in Manual 
Density mode? Use [Image Quality] to set the 
correct density level. 3-15
When changing the default density 
level, adjust the density manually 
and choose the desired level. —
Copies have a moire 
pattern (dots grouped 
together in patterns 
and not aligned 
uniformly). Is the original a printed 
photograph?
Set the image...

Troubleshooting 
10-4OPERATION GUIDE
Paper often jams.
Is the paper loaded 
correctly? Load the paper correctly.
2-17
Is the paper of the supported 
type? Is it in good condition? Remove the paper, turn it over, and 
reload it. 2-17
Is the paper curled, folded or 
wrinkled? Replace the paper with new paper.
2-17
Are there any loose scraps or 
jammed paper in the 
machine? Remove any jammed paper.
10-15
Printouts from the 
document processor 
have black lines. Is the slit glass dirty? Clean the slit...

Troubleshooting 
OPERATION GUIDE10-5
10
Cannot print with USB 
memory. Was the USB memory 
formatted with a machine 
other than this machine? Format the USB memory with this 
machine.
6-20
Is the USB host blocked? Select  Unblock in the USB host 
settings. 8-100
Check that the USB memory 
is securely plugged into the 
machine. ——
When displaying an 
image sent from the 
machine on the PC, an 
image size is shrunk 
vertically or 
horizontally. Have you selected 
200×100dpi Normal or 
200×400dpi Super Fine...

Troubleshooting 
10-6OPERATION GUIDE
Responding to Error Messages
If the touch panel displays any of these messages, follow the corresponding procedure.
Alphanumeric
Error MessageCheckpoints Corrective ActionsReference 
Page
Acceptable staple 
count exceeded. Is the acceptable staple 
count exceeded? For 
details, refer to 
Specifications on page 
Appendix-
9,10,11. Press [Continue] to print without 
stapling.
Press [Cancel] to cancel the job.
—
Add paper in cassette 
1. Is the indicated cassette out 
of...

Troubleshooting 
OPERATION GUIDE10-7
10
Cannot duplex print 
on this paper.Did you select a paper size/
media type that cannot be 
duplex printed? Select the available paper type. 
Press [Continue] to print without 
using Duplex. 3-18
Cannot execute this 
job. –
This job is canceled because it is 
restricted by Job Accounting. Press 
[End]. —
Cannot offset this 
paper. Did you select a paper size/
media type that cannot be 
offset? Select the available paper size/type.
Press [Continue] to print without...

Troubleshooting 
10-8OPERATION GUIDE
Finisher tray is full of 
paper.
Is the acceptable storage 
capacity exceeded for the 
document finisher tray? Remove paper from the document 
finisher tray.
If printing can be restarted, the touch 
panel display will prompt you to press 
[Continue]. Then press [Continue]. —
Hard Disk error.
Job is canceled. 
Press [End].
## –
An error has occurred on the hard 
disk. The possible error codes and 
their descriptions are as follows.
01: Initialization error. Initialize...