Kyocera FS 3040MFP User Manual

10
10-7
Troubleshooting
Removable memory is 
full. Job is canceled.–
This job is canceled. Press the  OK 
key. —
Cannot feed paper set 
cassette 1. Is any of the paper feeders 
or the printer cassette upper 
than the selected one 
properly closed when one or 
more optional feeders are 
installed? Close the paper feeder properly.
2-36
Place original 
and press Start key. –
Remove originals from the document 
processor, put them back in their 
original order, and place them again. 
Press the Start key to...

10-8
Troubleshooting
Send error.
####–
An error has occurred during 
transmission. The possible error 
codes and their descriptions are as 
follows.
1101: The server name of the SMTP 
server is not set correctly or the host 
name is incorrect when sending scan 
data to an FTP server. Use 
COMMAND CENTER and register 
the SMTP server name and the host 
name correctly.
1102: The login user name is 
incorrect or the domain name has not 
been entered. Enter login user name, 
domain name and password...

10
10-9
Troubleshooting
Send error.
####2101, 2102, 2103, 2201, 2202, 2203, 
3101: The network cable is 
disconnected or t
he hub that it is 
connected to is not operating 
properly. Check the cable and the 
hub. Otherwise, the server name or 
the host name of the SMTP server is 
not set correctly. Use COMMAND 
CENTER and register the SMTP 
server name and the host name 
correctly.
2204: The E-mail size exceeds the 
acceptable send data capacity. 
Decrease the size or resolution of the 
scanned data to...

10-10
Troubleshooting
Unknown toner 
Installed.–
If the toner container was taken from 
a different machine of the same 
model while it was displaying the  Add 
toner.  message, ignore the message 
and use the toner. 9-4
Unknown toner 
Installed. PC –
This message is displayed if the 
installed toner containers regional 
specification does not match the 
machines. 9-4
Insufficient memory. 
Cannot start the job –
Further scanning cannot be 
performed due to insufficient memory.
Press the OK key to print...

10
10-11
Troubleshooting
Responding to an Error Lamp Flashes
If an error lamp flashes, press [Status/Job Cancel] to ch eck an error message. If the message is not indicated on the 
Message Display when [Status/Job Cancel] is pressed or the error lamp flashes for 1.5 seconds, check the following.
Symptom CheckpointsCorrective Actions Reference Page
Cannot send fax. Is the modular cord 
connected correctly?Connect the modular cord 
correctly.—
Is Permitted FAX No. or 
Permitted ID No. 
registered...

10-12
Troubleshooting
Clearing Paper Jams
If a paper jam occurs, a message will be displayed  about the jam and copying or printing will stop.
Leave the main power switch on and to remove the jammed paper refer to the following information below.
Jam Location Indicators
If a paper jam occurs, the error message displays the location of the jam.
Precautions with Paper Jams
If a paper jam occurs, a  message will be displayed  about the jam and copying or printing will stop.
• Do not reuse jammed papers.
•...

10
10-13
Troubleshooting
MP Tray
Follow the steps below to clear paper jams in the MP tray.
1Remove the paper jammed at the MP tray.
2Open and close the top cover and front cover to clear the 
error.
Cassette/Paper Feeder
Follow the steps below to clear paper jams in cassette or paper feeder.
1Pull out the cassette or optional paper feeder.
2Remove any partially fed paper. 
NOTE: Check to see if paper is loaded correctly. If not, 
reload the paper.
3Push the cassette back in securely. The printer warms...

10-14
Troubleshooting
Duplexer
Paper is jammed in the duplexer. Remove the jammed paper using the procedure given below.
CAUTION: Do not touch parts in this area, because 
it may result in burn injury.
1Pull the cassette all the way out of the printer.
2Open the duplexers cover and remove any jammed 
paper.
3Push the cassette back in securely. The machine warms 
up and resumes printing.
Inside the Machine
Follow the steps below to clear paper jams inside the machine.
1Open the top cover and front cover....

10
10-15
Troubleshooting
2Lift the developer unit together with the toner container 
out of the machine.
3Open the feed cover.
4Remove the paper from the machine
If the jammed paper appears to be pinched by rollers, 
pull it along the normal running direction of the paper.
NOTE: If you cannot find a paper jam, try checking inside 
the rear of the printer. Refer to Rear Unit on page 5-18.
5Insert the developer unit together with the toner 
container, back into the machine.
6Close the top cover and front...

10-16
Troubleshooting
Rear Unit
Follow the steps below to clear paper jams of the rear unit.
1If paper is not completely ejected into the output tray, 
open the rear unit.
2Open the fuser cover and remove the jammed paper by 
pulling it out.
NOTE: If you cannot find a paper jam, try checking inside 
the rear of the machine.
CAUTION: The fuser unit inside the machine is hot. 
Do not touch it with your  hands as it may result in 
burn injury. Remove jammed paper carefully.
3Close the rear unit. The machine...