Konica Minolta magicolor 1650EN User Manual

							Preventing Media Misfeeds 8-4
Preventing Media Misfeeds
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You store media in a dry location away from moisture and humidity.
You always adjust the media guides in Tray 1 after inserting the media (a 
guide that is not properly adjusted can cause poor print quality, media mis-
feeds, and printer damage).
You load the media printing-side up in the tray (many manufacturers place an 
arrow on the end of the wrapper to indicate the printing side).
Avoid...
Media that is folded, wrinkled, or excessively curled.
Double feeding (remove the media and fan the sheets—they may be sticking 
together). 
Loading more than one type/size/weight of media in a tray at the same time.
Overfilling the trays. 
Allowing the output tray to overfill (the output tray has a 100-sheet capacity—
misfeeding may occur if you allow more than 100 sheets of media to accumu-
late at one time).
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							Understanding the Media Path8-5
Understanding the Media Path
Understanding the printer’s media path will help you locate media misfeeds.
1 Output tray
2 Imaging cartridge
3 Toner cartridge carousel
4 Tray 1
5 Tray 2 (optional)
6 Fuser unit
7 Duplex option
Clearing Media Misfeeds 
To avoid damage, always remove misfed media gently, without tearing it. Any 
piece of media left in the printer, whether large or small, can obstruct the 
media path and cause further misfeeds. Do not reload media that has misfed.
Note
The image is not fixed on the media before the fusing process. If you 
touch the printed surface, the toner may stick to your hands, so be 
careful not to touch the printed face when removing the misfed media. 
Make sure not to spill any toner inside the printer. 
CAUTION
Unfused toner can dirty your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as 
best as you can. If some toner remains on your clothes, use cool, not 
hot water, to rinse the toner off. If toner gets on your skin, wash it off 
with cool water and a mild soap.
CAUTION
If you get toner in your eyes, wash it out immediately with cool water 
and consult a doctor.
If, after clearing the media misfeed, the misfeed message in the control panel 
window persists, open and close the printer’s top cover. This should clear the 
misfeed message. 
1
6
7 2
3
4
5
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							Clearing Media Misfeeds 8-6
Media Misfeed Messages and Clearing Procedures
Media Misfeed Message Page Reference
CHECK TRAY1
PAPER
(Displaying alternately)
PRESS 
MENU/SELECT
This message appears in the following cases.
zWhen no media is loaded in Tray 1
zWhen a misfeed has occurred in Tray 1
With the first case, load media into the tray, and 
then press the Menu Select key.
With the second case, refer to page 8-13.
PAPER JAM
FUSERpage 8-7
PAPER JAM
EXITpage 8-7
PAPER JAM
TRANSFERpage 8-7
PAPER JAM TRAY2
OPEN TOP COVERpage 8-14
PAPER JAM
DUPLEXpage 8-17
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							Clearing Media Misfeeds8-7
Clearing a Media Misfeed in the Printer
1Open the top cover.
If there is paper in the 
output tray, remove it, 
and then fold up the out-
put tray before opening 
the top cover.
2Grab the handle and lift it up 
slightly to the back, and then 
slowly pull the imaging cartridge 
out vertically.
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							Clearing Media Misfeeds 8-8
Note
Do not touch the PC drum and the transfer belt on the imaging 
cartridge. 
Position the removed imaging 
cartridge as shown in the 
illustration at the right.
Be sure to keep the imaging 
cartridge horizontally horizontal 
and place it where it will not 
become dirty.
Do not leave the imaging 
cartridge removed for more than 
15 minutes, and do not place the 
removed imaging cartridge in a 
location where it would be 
exposed to direct light (such as 
sunlight).
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							Clearing Media Misfeeds8-9
3Push the fuser separator levers 
back as far as possible.
CAUTION
The area around the fuser unit is 
extremely hot.
Touching anything other than the 
indicated levers may result in 
burns. If you get burned, 
immediately cool the skin under 
cold water, and then seek 
professional medical attention.
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							Clearing Media Misfeeds 8-10
4Remove any misfed media.
If a media misfeed occurs 
near the fuser unit, pull 
out the media from below 
the fuser unit, as shown 
in the illustration at the 
right.
If the media cannot 
be removed from 
below the fuser unit, 
raise the fuser unit 
cover, and then 
remove the media 
from above the fuser 
unit.
Remove the dust 
cover from Tray 1 and 
remove the media.
M
M
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							Clearing Media Misfeeds8-11
Note
Do not touch the paper exit 
sensor on the fuser unit. 
Note
Decreased print quality may 
result if the surface of the 
transfer roller is touched.
Be careful not to touch the 
surface of the transfer roller.
M
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							Clearing Media Misfeeds 8-12
5Return the fuser separator 
levers to their original positions.
6Slowly insert the imaging car-
tridge vertically, and then push it 
slightly down toward you to fin-
ish reinstalling the imaging car-
tridge.
7Carefully close the top cover.
M
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							Clearing Media Misfeeds8-13
Clearing a Media Misfeed From Tray 1
1Remove the dust cover from 
Tray 1.
2Carefully pull out the misfed 
media.
If the media cannot be 
removed, instead of pull-
ing it with extreme force, 
clear the media misfeed 
according to the proce-
dure described in “Clear-
ing a Media Misfeed in 
the Printer” on page 8-7.
3Reattach the dust cover.
4Press the Menu Select key.
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