Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/005-28ScheduleResultNIGHT SERVICEMessages are auto-forwarded only during Night Service, as
defined on the BUSINESS HOURS screen.SCHEDULE A, B, C, or DMessages are auto-forwarded only during the schedule, as
defined on the MAILBOX PAGE 3 screen (VP systems) / by
pressing the View Schedules button (NTVP systems).NT-based VP system users can view and modify the schedules defined for the mailbox by clicking on the
View Schedules button.
 Message Delivery
This section...

INSTALLATION AND MAINTENANCE MANUAL 4/005-29CharacterAction IndicatedHHang up immediately after dialing the number (must be last character in the
number).MInstructs the VP system that the number has an answering-machine attached
(must be the last character in the number).  When the VP system calls the
number, it announces that there are messages, as usual.  The
announcement plays the number of times specified by the NOTIFY REPS
parameter in the configuration file (see section 12).  If the VP system does...

INSTALLATION AND MAINTENANCE MANUAL 4/005-30     VP:Schedule (Page 2 screen)
NTVP:During X (Message Delivery tab)
This field indicates when the VP system is to deliver messages to this number.  The options are:ScheduleResultALWAYSThis number is called any time there are new messages in the
mailbox.DAY SERVICEThis number is called only during Day Service, as defined on the
BUSINESS HOURS screen.NIGHT SERVICEThis number is called only during Night Service, as defined on the
BUSINESS HOURS screen.SCHEDULE...

INSTALLATION AND MAINTENANCE MANUAL 4/005-31OptionAction IndicatedONLY WHEN MARKED
URGENTThe VP system delivers only messages voice mail and/or e-mail
messages marked as urgent.  Non-urgent messages are not
delivered.The owner of a mailbox can call in remotely and turn his/her message delivery feature ON or OFF or
change the first number to be called.  The other telephone numbers, if in use, cannot be changed remotely.
     VP:Schedule (Page 3 screen)
NTVP:Schedule (Schedule dialog box)
The four...

INSTALLATION AND MAINTENANCE MANUAL 4/005-32     VP:Currently Scheduled (Page 4 screen)
NTVP:Currently Scheduled (Hotel tab)
If this field is set to YES, the VP system calls the extension indicated in the TRANSFER TO field at the time
specified in the WAKE-UP-TIME field.  (See section 8 for more information).
     VP:Enabled (Page 4 screen)
NTVP:Enabled (Distribution lists tab)
Each mailbox can create up to 4 personal distribution lists, each containing up to 20 mailbox numbers.
This field controls how...

INSTALLATION AND MAINTENANCE MANUAL 4/005-33     VP:(No such field)
NTVP:  Account Information Area – Friendly Name (E-mail tab)
This field indicates the name that is to display in the From field on messages recipients receive in their e-
mail Inbox from this mailbox owner.  Typically, the Friendly Name is simply the mailbox owner’s first
and last name.
     VP:(No such field)
NTVP:  Account Information Area – E-Mail Address (E-mail tab)
This field indicates the e-mail address to be used to send the...

INSTALLATION AND MAINTENANCE MANUAL 4/005-34     VP:(No such field)
NTVP:  Incoming Mail Area – Password (E-mail tab)
This field indicates the password the subscriber uses to log on to the e-mail server that receives the
subscriber’s incoming e-mail.
Note:  Alert subscribers that if they change their e-mail server access password at anytime, the system administrator must update it on the MAILBOX SETUP screen.  Ifthe password is not up-to-date, subscribers attempting a system log in may find that...

INSTALLATION AND MAINTENANCE MANUAL 4/005-35experience a demonstration of the VP system’s recording capabilities.  It can also be used as a training
device.  For example, the greeting in the demo mailbox 9993 may be recorded as:
“Please record a short message after the tone, and press any key to hear it played back to you.”
Note that the VP system does not play the normal prompt (“Please speak after the tone”) prior to
recording the caller’s test message.  This is to allow more flexibility in setting up...

INSTALLATION AND MAINTENANCE MANUAL 4/005-36What is
answer typePlay questionPlay greetingCall is routed to
this boxRecord answerNext question
recorded?Say “Thank you”Go on to next boxAre digits correct?Repeat digits to
callerDigit confirmation
required?Accept digitsDigits
No Yes
Yes NoYesNoVoiceFigure 5-2   Sequence of Actions in a Question Box 

INSTALLATION AND MAINTENANCE MANUAL 4/005-375.6.2 Question Box Screens
DOS-based VP System Question Box ScreenNT-based VP System Question Box Screen5.6.3 Question Box Field Descriptions
Be advised that due to differences in the screen design between DOS-based and NT-based VP systems,
the placement of fields on several system screens vary slightly.  To locate the information on a particular
field most easily, consult the Index to find the page number of this document that contains the field
description.