Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/005-8NT-based VP System Mailbox Screens 

INSTALLATION AND MAINTENANCE MANUAL 4/005-9 

INSTALLATION AND MAINTENANCE MANUAL 4/005-10 

INSTALLATION AND MAINTENANCE MANUAL 4/005-115.5.4 Mailbox Screen Field Descriptions
Be advised that due to differences in the screen design between DOS-based and NT-based VP systems,
the placement of fields on several system screens vary slightly.  To locate the information on a particular
field most easily, consult the Index to find the page number of this document that contains the field
description.
Fields used in DOS-based VP systems are prefaced below with VP, and fields used in NT-based VP
systems...

INSTALLATION AND MAINTENANCE MANUAL 4/005-12     VP:Box Number (Page 1 screen)
NTVP:Box Number
Every box has its own unique box number. On DOS-based VP systems, the box number range is 1 to
9999, and on NT-based VP systems, the box range is 1 to 99999. (Several Reserved boxes are omitted
from these ranges. See information presented earlier in this section on Reserved boxes.)  You cannot
change this field on the screen.  To view a different box, press  (select a box number), 
(previous mailbox), or  (next...

INSTALLATION AND MAINTENANCE MANUAL 4/005-13The TRANSFER TYPE options are:
· NO TRANSFER
The VP system does not transfer the call.  Instead, it plays the mailbox owner’s personal greeting
(if one has been recorded) or a system default greeting.  The caller then has several available
options before recording a message.
· BLIND
The VP system transfers the call by dialing the number, then dropping out of the call.  It transfers
the call without monitoring to check whether the called party is busy, answers,...

INSTALLATION AND MAINTENANCE MANUAL 4/005-14*Press 5 plus any valid box number to send the calling party to that box, where the call is
treated as would any other call to that box.
*Press 6 to accept the call.  The parties are connected, but the VP system remains connected to
the call and records the conversation.  The recording is stored as a message in the called
party’s mailbox (provided the host telephone system allows conferencing on voice mail
ports).
(The VP system can perform call queuing when...

INSTALLATION AND MAINTENANCE MANUAL 4/005-15The owner of the mailbox can call in and remotely change the number in the TO: field (unless the number
is enclosed in brackets).  After logging into a mailbox and selecting the Options menu, he/she is
prompted, “To change your call transfer feature, press 4.”
The contents of this field work in conjunction with those entered on the CALL TRANSFER screen (VP
systems) / PBX INFORMATION screen (NTVP systems).  Calls will not be transferred correctly unless the...

INSTALLATION AND MAINTENANCE MANUAL 4/005-16TRANSFER screen / PBX INFORMATION screen (NTVP systems).  At this time, the VP system remains a
party in the three-way conference.
During the three-way call, the VP system continually monitors the line for an indication that the call has
ended.  To ensure the call has not ended without being detected, the VP system periodically interrupts the
conversation with the prompt, “Excuse me, please press 1 if you wish to continue your conversation.”  If
neither party...

INSTALLATION AND MAINTENANCE MANUAL 4/005-17     VP:Transfer Schedule (Page 1 screen)
NTVP:During This Schedule (Call Transfer tab)
If the mailbox transfer type is any value other than NO TRANSFER, this field indicates when calls to this
box are transferred.  The options are:ScheduleResultALWAYSCalls to this mailbox are transferred at all times.DAY SERVICECalls are transferred only during Day Service, as defined in the
BUSINESS HOURS screen.NIGHT SERVICECalls are transferred only during Night Service, as...