Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/004-6     VP:(See Other Customizations screen for comparable field)
NTVP:Display Mailbox Passwords on Screen (Miscellaneous tab)
  When the VP system displays the MAILBOX screen on the PC screen, there is a field PASSWORD that
contains the mailbox owner’s password.  If you do not want the password to display on the screen, choose
NO here.  The PASSWORD field will be filled with stars.  You can still access the PASSWORD field, and
change the password if required, but...

INSTALLATION AND MAINTENANCE MANUAL 4/004-7· On DOS-based VP systems, the time set here should not conflict with the daily EXIT TO DOS
TIME (see below).
Some telephone systems do not allow unnecessary added MESSAGE WAITING ON indications to be set.
  If you are not experiencing problems with message waiting lamps, leave this field blank.  Intermittent
performance of message waiting lamps may be caused by problems that are not related to the use of this
feature.
Note:If you have only an occasional problem...

INSTALLATION AND MAINTENANCE MANUAL 4/004-8NO here.  The PASSWORD field will be filled with stars.  You can still access the PASSWORD field, and
change the password if required, but you cannot view the current password.
     VP:Number of Lines Detected
NTVP:(No such field)
  This field cannot be change from the keyboard.  The VP system examines the hardware in the computer,
counts the number of voice processing boards installed, and counts the number of lines each board can
accommodate.  It then displays...

INSTALLATION AND MAINTENANCE MANUAL 4/004-9on February 16, the contents of VOICEMAIL.LOG are copied to the file 0216.LOG, and VOICEMAIL.LOG is
cleared to record the log of calls on February 17.
Up to one year’s worth of information can be stored.  After that, the VP system begins over-writing the
previous year’s log files.
    VP: (No such field)
NTVP:  Generate Log Data for Reports
Select this option to allow the VP system to tabulate data on all incoming and outgoing calls in a log file.
This data can...

INSTALLATION AND MAINTENANCE MANUAL 4/004-10     VP:(See Technical Information screen for comparable field)
NTVP:Disconnect if More than X Seconds of Continuous Sound Detected (Message Options tab)
  While the VP system is recording a message, it is monitoring the line for dial tone (continuous non-
silence).  If dial tone is detected, the VP system assumes the caller has hung up, and stops recording.  This
field lets you specify how many seconds of continuous non-silence needs to be detected before the...

INSTALLATION AND MAINTENANCE MANUAL 4/004-11  “I have a call for you, [name].”
  “Call from [calling party’s name] for [name].”  (if the option to get the caller’s name is active)
  This prompt is useful if an extension receives calls from more that one mailbox and you want it to be
answered with the correct name of the called party.  For example, several mailbox owners could change
their call transfer service to send their calls to a central answering point (see section 5.1).  The person
receiving these...

INSTALLATION AND MAINTENANCE MANUAL 4/004-12· Voice is detected on the line
· A break in the cadence of the ringback tone is detected (see section 13)
  This process may take 1 to 2 seconds from the time that the called party goes offhook to answer an
incoming call.  Under normal operating conditions, the VP system informs the called party that it has
detected answer by playing the system prompt:
  “I have a call for you.”
  Setting this parameter to NO prevents the prompt from playing. A short tone...

INSTALLATION AND MAINTENANCE MANUAL 4/004-13     VP:Path for Prompts
NTVP:Path for Prompts (Directories tab)
  When the VP system is about to play a system prompt (such as, “Please hold for…” or, “That extension
is currently unavailable…”), it looks for the speech file that contains that prompt.  The system prompts
are stored by default in the directory \VM\P.  However, you can store them elsewhere if you use this field
to tell the VP system where to find them.
     VP:Path for Greetings
NTVP:Path for...

INSTALLATION AND MAINTENANCE MANUAL 4/004-14Be advised that due to differences in the screen design between DOS-based and NT-based VP systems,
the placement of fields on several system screens vary slightly.  To locate the information on a particular
field most easily, consult the Index to find the page number of this document that contains the field
description.
Fields used in DOS-based VP systems are prefaced below with VP, and fields used in NT-based VP
systems are prefaced with NTVP.  If the NTVP...

INSTALLATION AND MAINTENANCE MANUAL 4/004-15  If the VP system is in Day Service mode, it reads the box number from this field, and routes the call to
that box.  This box is typically a Routing box that plays a “welcome” greeting and offers various options
to the caller.  The same process is applied when the system is in the Lunch Service mode or Night Service
mode.
     VP:Rings to Answer
NTVP:Rings to Answer
  The VP system answers incoming calls after the number of rings specified in this field.  You...