Home
>
Key Voice
>
Communications System
>
Key Voice Voice Processing System Installation And Maintenance Manual
Key Voice Voice Processing System Installation And Maintenance Manual
Here you can view all the pages of manual Key Voice Voice Processing System Installation And Maintenance Manual. The Key Voice manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 121
INSTALLATION AND MAINTENANCE MANUAL 4/005-18 VP:Name Recorded (Page 1 screen) NTVP:Name button This field indicates whether the mailbox owner has recorded his/her own name. On NT-based VP systems, an existing recording is signified by a red light displaying on the button. On DOS-based VP systems, when you bring the cursor into this field, a menu appears, offering the option to play, delete, copy, or record the name. By selecting RECORD you can record the name via a telephone line connected to the...
Page 122
INSTALLATION AND MAINTENANCE MANUAL 4/005-19If this mailbox is allowed multiple greetings in its assigned class of service, this field only reports the status of the first greeting, greeting 0. On DOS-based VP systems, when you bring the cursor into this field, a menu appears, offering the options to play, delete, copy, or record the greeting. By selecting RECORD, you can record the greeting via the telephone line connected to the voice processing board. To record the greeting, select RECORD, press ,...
Page 123
INSTALLATION AND MAINTENANCE MANUAL 4/005-20DigitFeatureDescription6HoldThe VP system keeps the caller on hold, then re-tries the extension at regular intervals (see section 7.9).7Send FaxMail (with voice message)(Only valid if the optional FaxMail module has been installed and the class of service of this mailbox allows it to receive FaxMail messages.) The VP system prompts the caller to speak a brief description of the document to be faxed, then prompts the caller to begin sending.8Send FaxMail (no...
Page 124
INSTALLATION AND MAINTENANCE MANUAL 4/005-21 VP:(No such field) NTVP:Uses VCM / Uses Unified Messaging (General tab) This field indicates whether the mailbox owner is permitted to use the VCM feature and/or unified messaging feature. Note:The VCM, unified messaging, and e-mail reader features are available as optional add-onfeatures to the NT-based VP system. Access to the VCM and unified messaging featureis sold on a per-seat license. Though you can check the USES VCM and USES UNIFIEDMESSAGING...
Page 125
INSTALLATION AND MAINTENANCE MANUAL 4/005-22CharacterAction Indicated{}Used to specify a line-group (for example, {A}555-1212 indicates the system is to select any line in line group A and dial the number 555-1212). See section 7.16.Any other characterCan be used for punctuation and is ignored.For the VP system to turn on and off a message-waiting lamp, it must be able to make a call. Ensure that at least one line is set for outgoing calls (see section 4.5) or that the specified line group has at least...
Page 126
INSTALLATION AND MAINTENANCE MANUAL 4/005-23 VP:Pager Number (Page 2 screen) NTVP:Pager Number (Pager tab) This field indicates the telephone number of the paging service. The mailbox owner may change the number remotely. Normally, access codes for outside lines are not required here. Instead, enter that information on the GENERAL INFORMATION screen (VP systems) or PBX INFORMATION screen (NTVP systems). Note that to use the call paging feature, at least one line must be allowed outgoing calls on...
Page 127
INSTALLATION AND MAINTENANCE MANUAL 4/005-24When a caller asks the VP system to page a mailbox owner, the VP system looks for a free line on which to call the paging service. If no lines are free to make the call, the VP system queues the request and re- tries every 10 seconds for about 10 minutes. VP:Times to Call (Page 2 screen) NTVP:Call the Pager X times (Pager tab) The VP system calls the pager the number of times indicated in this field. This can be useful in circumstances when the pager is...
Page 128
INSTALLATION AND MAINTENANCE MANUAL 4/005-25finishes playing the greeting, the VP system immediately takes whatever action is specified in this field. If the caller does dial a valid digit from the available options, his/her selection overrides the action entered in this field. · WAIT FOR A DIGIT This option is to be used only if the mailbox owner instructs the caller to choose an option in the personal greeting. This option provides the caller more time to enter a digit. The actual amount of time is...
Page 129
INSTALLATION AND MAINTENANCE MANUAL 4/005-26If the PAGER TYPE is TONE, the VP system takes a message, then calls the pager. If the PAGER TYPE is DISPLAY / DIGITAL, the VP system records a message, then calls the pager. It sends the mailbox number to the pager display. VP:If Caller Chooses “Other Options” (Page 2 screen) NTVP:If Caller Chooses “Other Options” (Recording tab) The caller chooses other options by pressing 3 during the mailbox greeting. You have the following options:OptionAction...
Page 130
INSTALLATION AND MAINTENANCE MANUAL 4/005-27· The AFTER PLAYING GREETING field called for a paging option, but the pager’s ENABLED field is set to NO (in this case, the caller first hears the system prompt, “I am not able to page that party right now.”). VP:Box (Page 2 screen) NTVP:(Unlabeled Box field) (Recording tab) This field contains the box number to which the call is to be transferred when the option GO TO BOX is selected in the corresponding field. This box is usually a Routing box...