Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/006-46.2.2 Options for the Tutorial
If you do not want the tutorial to be offered to mailbox owners, the feature can be disabled on a system-
wide basis.  In the VP system configuration file VM.CFG, enter the following:
DISABLE TUTORIAL
You can customize the text of the tutorial.  The text is recorded as system prompts 198-209.  See section
15.
Once a mailbox owner disables the tutorial by pressing *, it can be re-activated at any time if the owner
logs into his/her...

INSTALLATION AND MAINTENANCE MANUAL 4/006-51.  New voice mail message2.  Saved voice mail msg.#.  Exit1.  New answers2.  Old answers#.  Exit1. Listen to messages2. Send a message3. Change options4. Listen to questionnaire    answers5. Change languages6. Supervisor functions7. Fax  *#. Exit9. Short-cut to new messages1. Change name2. Change greeting6. Pager number5. Notification number4. Transfer number3. Change password#. ExitMain Voice menuGoes to box defined inSystem Information screenfield labeled...

INSTALLATION AND MAINTENANCE MANUAL 4/006-66.4 Listening to MessagesIf you press 1 from the Main menu to listen to messages, the VP system prompts you to indicate the type
of messages you want to listen to:
“For new voice mail messages, press 1.
For saved voice mail messages, press 2.
For new e-mail messages, press 3.
For saved e-mail messages, press 4.
For all new messages, press 5.
For all saved messages, press 6.
Or, to exit, press #.”
Note:Option 3 and option 6 are heard only by subscribers using the...

INSTALLATION AND MAINTENANCE MANUAL 4/006-7· If the message was automatically forwarded, the VP system says who the original recipient was,
for example, “This message was automatically forwarded from Mary Jones” (see note below).
· The VP system plays the message time and date (see note below).
Note:You can configure the VP system to automatically play the message time and date at thebeginning or end of each message on the OTHER CUSTOMIZATIONS screen (VPsystems) / GENERAL INFORMATION screen (NTVP...

INSTALLATION AND MAINTENANCE MANUAL 4/006-8· Next Message—The VP system moves on to the next message in the mailbox, saving the current
message as an old message.  If you have just listened to the last new message, the VP system
says, “You have no more new messages.”
· Save As New—The VP system moves on to the next message, but stores the current message as a
new message (as if you have not yet listened to it).  This option can also be used to undelete a
message you have asked to be deleted (see below)....

INSTALLATION AND MAINTENANCE MANUAL 4/006-9was manually forwarded, your reply is sent to the person who forwarded it.  If the message
was automatically forwarded (see section 5.5), the reply is sent to the person who sent the
original message.
If the message was left by a caller rather than a mailbox owner, the VP system cannot send a
voice reply.  If in this case and you press 2 at the More Options menu, the VP system says,
“That was not a valid entry.”
Note:The reply to message using voice mail option...

INSTALLATION AND MAINTENANCE MANUAL 4/006-10forwarded, your reply is sent to the person who forwarded it.  If the message was automatically
forwarded (see section 5.5), the reply is sent to the person who sent the original message.
If the VP system does not have access to the e-mail address of the message sender, it cannot send
an e-mail reply. If in this case and you press 6 at the More Options menu, the VP system says,
“That was not a valid entry.”
6.5 Sending a MessageIf you press 2 from the Main menu...

INSTALLATION AND MAINTENANCE MANUAL 4/006-11DigitFunctionDescription5Send with
confirmationSend the message, and have the VP system notify you when the recipient first
listens to it.  Once the message has been heard by the recipient, the VP system
sends a message to your mailbox, telling you when the message was received
and who received it (in case it was automatically forwarded to a third party).  This
message from the VP system is treated as a normal message in that it activates
all the normal message...

INSTALLATION AND MAINTENANCE MANUAL 4/006-126.6.1 Recording a Name
If you press 1 from the Options menu to record a name in the mailbox, the VP system plays the current
recording of the name and prompts you to change it:
“To replay your name, press 1.
To re-record your name, press 2.
To delete your name, press 3.
Or, to exit, press #.”
If you press 1, the VP system plays the current recording of the name, then plays the menu again.
If you press 2, the VP system asks you to record your name after the...

INSTALLATION AND MAINTENANCE MANUAL 4/006-13Note:If a mailbox is not allowed any greetings, then any boxes “owned” by that mailbox are alsonot allowed any greetings.Enter the greeting number (or press * if you want to work with whichever greeting is currently
active).  If the number you enter is higher than the maximum number of greetings allowed by the
assigned class of service, the VP system says, “That was not a valid entry,” and replays the
Greeting menu.  If the greeting number is valid, the VP...