Key System U.S. Atlas Avm Jr Installation Programming Instruction Manual

 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-17 3.7.2 Programming Script Messages 
You can program each script message separately.  The programming command 
format for script messages is: * + Command Code + XX + B + YY + # Where: 
· 
Command Code defines the action that should be taken when B is pressed 
during playback of script message XX. 
· 
XX refers to one of 25 script message numbers. 
· 
B refers to the digit dialed by the caller during playback of script message XX 
or...

DTMF Programming  
3-18 Atlas AVM JR. Installation and Programming Manual · 
Place a call on hold 
· 
Blind Transfer to the busy extension 
Technicians and System Administrators should program the script messages 
according to the application. 
3.7.2.1 Programming the EOM Timeout for Each Script 
Sets the EOM timeout period for each script individually.  This is the amount of 
time to wait after playing the script message before processing the EOM option. 
Command:  *105 + XX + Y + # 
  Where: 
  XX =...

 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-19 Command: *112 + XX + YY + Z + # 
  Where: 
  XX = Default script number 00,10,15 or 20 
  YY = Replacement script number 00-20 
  Z = Port Number 1-4 
3.7.2.4 Return to the Opening Menu 
Transfers the caller to the opening main menu.  Used mainly by Busy and No-
Answer script messages (21-24), where the caller is given the option to return to 
the main menu.  The caller is transferred to script 00 in Day mode, script 10 in 
Night...

DTMF Programming  
3-20 Atlas AVM JR. Installation and Programming Manual 3.7.2.6 Transfer the Call to the Operator at the End of the Script 
Message  (If nothing is dialed by the caller) 
Transfers the call to the operator at the end of the script message.  The operator 
extension is defined in Table 3-1 (codes *360 and *361). 
The AVM JR. transfers the call in supervised, semi-supervised or non-supervised 
mode depending on code *351 (see Section 3.7.5). 
Command: *125 + XX + # 
Example: *125 00 #....

 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-21 Example: *140 10 * 1 # 
The AVM JR. plays the disconnection message and then disconnects 
the call at the end of script message 10. 
3.7.2.9 Leave a Message in a Mailbox 
Initiates the procedure for leaving a message in a mailbox.  This can be used either 
during a greeting or in script messages 21, 23 and 25.  When used during a 
greeting the user will be able to dial B+XX and then press TRF to send the caller 
directly into a...

DTMF Programming  
3-22 Atlas AVM JR. Installation and Programming Manual Note: You must program this option to enable the voicemail to transfer calls to 
extensions in the system. 
Command: *170 + XX + first digit(s) + # 
Example 1: *170 00 2 # 
The AVM JR. waits for the rest of the extension number when “2” is 
dialed during playback of script message 00.  After the caller dials the 
rest of the extension number, the AVM JR. transfers the call to the 
extension. 
Example 2: *170 00 2 4 # 
Same as...

 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-23 3.7.2.13 Place a Call on Hold 
Gives the caller the option to remain on hold.  Valid only for script messages 21-
22, which are reserved for the extension Busy menus. 
Command: *180 + XX + B +# 
Example: *180 21 3 # 
The AVM JR. places the call on hold for 10 seconds before trying to 
transfer the call again when “3” is dialed during playback of script 
message 21.  
3.7.2.14 Blind Transfer to a Busy Extension 
Transfers a call in...

DTMF Programming  
3-24 Atlas AVM JR. Installation and Programming Manual Command: *011 + X 
Where: 
X = 0; List according to the last name (Default) 
X = 1; List according to the first name 
3.7.3.2 Transfer to the directory listing 
Transfer the call to the directory listing. 
Command: *111 + XX + B + # 
Where: 
XX = Script Number 
Example: *111 00 5 # 
Play the directory listing when “5” is dialed during playback of script message 
00. 
3.7.4 Reset Script Message Programming to Default 
Resets a...

 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-25 Default Values 
· 
0-9. If a caller dials a digit that has not been programmed (or set to default) 
during playback of a script message, the AVM JR. plays “This entry is not 
supported” and repeats the script message. 
· 
If the caller dials the Operator ID code, the call is forwarded to the operator 
extension regardless of script message programming.  
· 
At the end of a script message.  If the caller does not dial a number...

DTMF Programming  
3-26 Atlas AVM JR. Installation and Programming Manual Table 3-8 Commands to Program the Transfer Modes OPERATION COMMAND DEFAULT Transfer mode to all 
extensions *350 + X + Y 
where 
X = 1; All extensions except the operator  
X = 2; Operator extension only 
Y = 0; Non Supervised 
Y = 1; Supervised Mode 
Y = 2; Semi Supervised Mode Non Supervised 3.7.5.1 Detecting a Busy Extension 
If the AVM JR. detects a busy extension, it performs a Recall-from-Busy and by 
default plays system...